HR Data Coordinator

PeaceHealth; Vancouver (WA); On-site; USD 33,000 - 47,000; Full time

Benefits offered by this job

Healthcare benefits

403b retirement plan with match

Paid time off

Life and disability insurance

Education reimbursement

Wellness and EAP programs

Job summary

PeaceHealth is seeking an HR Data Coordinator for a full-time, 1.0 FTE, day position in the Pacific Northwest. The role handles HR data management, caregiver records, document validation and verification requests in a fast-paced environment.

Qualifications include a High School Diploma (or equivalent), at least 1 year of data coordination/customer service experience, and strong MS Office skills. Some on-site work in a hospital setting is required.

Qualifications

• High volume customer service and data coordination experience required.
• Proficient in MS Office (Excel, Word, Outlook) and data entry accuracy.
• Strong organization, prioritization and attention to detail.

Responsibilities

• Coordinate data management and administration of HR policies and programs.
• Validate, process and approve system updates for hire, termination, transfers and changes.
• Maintain caregiver records and ensure compliance with HR document guidelines.
• Respond to verification of employment requests per policy.
• Administer benefits data and supporting documentation as needed.
• Generate HR reports and support system upgrades and testing.

Skills

HR data management

Microsoft Office Proficiency

Task management

I-9 processing knowledge

Highly organized

Prior HR experience

Prioritization under SLA

Education

High School Diploma Preferred or equivalent

Job description

Description

PeaceHealth is seeking a HR Data Coordinator for a Full Time, 1.00 FTE, Day position. The salary range for this job opening at PeaceHealth is $23.74 - $35.62. The hiring rate is dependent upon several factors, including but not limited to education, training, work experience, terms of any applicable collective bargaining agreement, seniority, etc.

Job Summary

Coordinates the data management and administration of the human resource policies, procedures and programs in support of the following areas; training and development, HR Tech, benefits and employment and general HR caregiver information. Provides HR data management support, in a fast paced, timeline driven environment. Reviews, processes, and administers a high volume of complex system actions. Coordinates detailed records for all PeaceHealth caregivers, and functions as a point of contact for stakeholder populations including active and terminated caregivers, leaders, the Human Resource Partner Organization, etc.

Essential Functions

• Receives, validates, clarifies and approves system updates to hire/rehire, terminate, change relationship to organization, transfer, promote, or add work assignments as received from Talent Acquisition, leaders and HR partners. Provides stakeholders with specific instructions for denied transactions on reason and the appropriate process steps needed. Coordinates the education and correction process steps for successful handling which may include working closely with HR Tech team.

• Coordinates data input for HR caregiver files; receives, validates and determines compliance with HR document guidelines. Works with network HR Partners, Talent Acquisition and other HR stakeholder groups for special documents or request to add/remove documents from the approved HR document imaging guidelines. Ensures I-9 form validation and ensures compliance and document updates in HR systems.

• Coordinates certification and licensure documentation and related record keeping for all caregivers including validating the certification/license is from a credentialed source recognized by PeaceHealth. Updates HR systems with new and renewed certifications, audits credential tracking reports for missing and expired credentials. Partners with HR partners and Learning and Development to resolve data errors or troubleshoot system errors. Participates in upgrade testing and advancement development projects. Works with caregivers, leaders, recruitment and HR to ensure caregiver records are up to date.

• Responds to requests for verification of employment adhering to HR Release of Information policy. Ensures validation, determination and often includes clarification from requestor.

• Coordinates administration of PeaceHealth Special Benefits Program such as PTO donations, PTO hardship cash outs and emergency loans. Determines caregiver eligibility based on factors such as household income, qualified documentation, employment status or other data in accordance with policy guidelines. Provides determination of application approval and the communication to caregivers of the application determination.

• Administers HRSC data management cases. Administers cases, including any troubleshooting and working with stakeholder groups for problem resolution.

• Serves as the primary point of contact for stakeholder groups regarding questions or issues relating to caregiver records, investigative and problem solving of caregiver employment information located in HR Systems and resource for providing stakeholders with direction and education for next steps.

• Serves as the primary point of contact for stakeholder groups regarding questions or issues relating to caregiver records, investigative and problem solving of caregiver employment information located in HR Systems and resource for providing stakeholders with direction and education for next steps.Serves as a participant and tester on project teams for system upgrades, new launches, enhancements and process flows.

• Creates and coordinates maintenance of work unit procedure documentation. Functions as a trainer for stakeholder groups on new systems and processes.

• Coordinates intake of HR department email, fax and case management, reviewing, validating and providing the appropriate handling and processing.

• Creates, generates and/or maintains reports containing HR data relevant to the HRSC or HRSC customers.

• Performs other duties as assigned.

Qualifications

Education

• High School Diploma Preferred: or equivalent

Experience

• Minimum of 1 year Required: high volume customer service and data coordination experience

Skills

• Prior human resources experience (Preferred)

• Intermediate knowledge/use of Microsoft Office systems (Excel, Word, Outlook) (Required)

• Proven task management skills. (Required)

• Competent with I-9 form IRS processing guidelines (Required)

• Highly organized; able to consistently complete work within set timelines, with a high attention to detail and accuracy (Required)

• Able to multi-task while completing assigned work within assigned Service Level Agreements (SLA) timeframes (Required)

• Able to effectively prioritize work, both independently and within a team setting (Required)

• Able to demonstrate evolved customer service skills, including compassion and ability to communicate issue resolution (Required)

Working Conditions

Lifting

• Consistently operates computer and other office equipment.

• Exerting up to 10 pounds of force occasionally and/or negligible amount of force frequently or constantly to lift, carry, push, pull or otherwise move objects.

• Sedentary work.

Environmental Conditions

• Predominantly operates in an office environment.

• Some time spent on site in medical/hospital setting.

Mental/Visual

• Ability to communicate and exchange accurate information.

• The worker is required to have close visual acuity to perform an activity such as: preparing and analyzing data and figures; transcribing; viewing a computer terminal; extensive reading.

PeaceHealth is committed to the overall wellbeing of our caregivers: physical, emotional, financial, social, and spiritual. We offer caregivers a competitive and comprehensive total rewards package.

• full medical/dental/vision coverage

• 403b retirement plan employer base and matching contributions

• paid time off

• employer-paid life and disability insurance with additional buyup coverage options

• tuition and continuing education reimbursement

• wellness benefits, and expanded EAP and mental health program.

See how PeaceHealth is committed to Inclusivity, Respect for Diversity and Cultural Humility.

For full consideration of your skills and abilities, please attach a current resume with your application. EEO Aff... Employer/Vets/Disabled in accordance with applicable local, state or federal laws.