HR Coordinator (Recruitment)

City Utilities of Springfield; United States; On-site; USD 51,000 - 70,000; Full time

Job summary

City Utilities of Springfield is seeking an HR administrative support professional to provide technical and administrative support across benefits, compensation, recruitment, safety, and training.

Under the supervision of the HR Manager, you will process invoices, assist with HRIS/Workday tasks, coordinate recruitment testing, prepare reports, and maintain confidential personnel files. This role requires strong organizational skills and discretion in handling sensitive information.

Qualifications

• AA/AS in Business Administration or related field and four years of recent responsible administrative experience.
• Recent HR experience is preferred; Workday experience is preferred.

Responsibilities

• Provides technical and administrative support for HR functions including benefits, compensation, recruitment, safety, and training.
• Performs data entry, reconciles invoices, and processes requisitions and purchase orders.
• Coordinates testing, interviews, and onboarding processes for new hires.
• Maintains confidential personnel and recruitment records; prepares reports and communications.
• Collaborates with HR staff and other departments to ensure smooth HR operations and data accuracy.

Skills

Administrative support

Communication skills

Customer service

Attention to detail

Multi-tasking

Education

AA/AS in Business Administration or related field

Tools

Workday

Microsoft Office Suite

HCMS

Job description

Connect to a career at City Utilities! CU has been connecting our community to the services they need for every day life since 1945. From electricity to power our lives, clean water to be healthy, natural gas to stay warm, internet to keep businesses connected, to transit services to get them where they need to go.

Pay Details: Grade 54 Minimum: $986.48/ week Midpoint: $1,183.77 Work Schedule: Monday-Friday, 8:00am-5:00pm

Job Description: Purpose of position: Under the direction of the Manager-Human Resources (HR) or designee, provides technical and administrative support for all functional areas of HR, including benefits, compensation, recruitment, safety, and training.

Essential job functions

• Performs administrative support such as data entry, reconciling and paying invoices, entering requisitions.
• Assists with processing employee changes and generates routine reports in the Human Capital Management System (HCMS).
• Partners with Recruiters, HRIS and Payroll teams to troubleshoot and resolve data issues or process gaps.
• Utilizes Microsoft Office and other software to prepare correspondence, memos, and reports, including non-routine and confidential materials.
• Responds to inquiries from coworkers and customers requiring an understanding of department policies and procedures. Ensures inquiries are addressed and resolved in a timely manner.
• Handles confidential information with the highest level of professionalism and discretion.
• Coordinates, administers, and scores testing conducted by the Recruitment Office.
• Reconciles monthly Procurement Card statements and contractor and/or vendor invoices.
• Processes purchase orders.
• Assembles welcome packets and helps gather items for career fairs.
• Orders office supplies and places orders with the print shop. Distributes mail, files, copies, scans, and shreds for the department.
• Coordinates meetings and schedules, managing logistics to avoid conflicts and serving as the contact person for room or resource reservations.
• Maintains confidential personnel and recruitment records. Creates and maintains organized filing systems and implements process improvements to reduce paperwork through technology. Performs regular audits to ensure all personnel files and recruitment records contain the appropriate documentation and comply with internal policies and recordkeeping standards.
• Coordinates the orientation/onboarding of newly hired and transferred employees. Schedules interviews for applicants.
• Assists with reviewing job descriptions.
• Represents City Utilities at job fairs or other public events to promote CU’s job opportunities and project a positive image.
• Participates in process improvement initiatives to enhance the efficiency of HR operations.
• Performs other related duties as required or assigned by management.
• Collaborates with other HR staff to ensure smooth coordination across recruitment, benefits, and employee relations functions.

Qualifications

Education and Experience: AA/AS in Business Administration or a related field and four years of recent responsible administrative experience is required. Exceptional experience and/or business-related college coursework may be considered in lieu of a two-year degree on a year-for-year basis. Recent Human Resources experience is preferred. Recent Workday experience is preferred.

Licensing/Certification: Must have a valid driver's license (minimum Class F).

Knowledge, Skills, and Abilities: Proficient at administrative support functions. Excellent oral and written communication skills, including knowledge of grammar and punctuation. Exceptional customer service skills including the ability to interact with people in a positive and courteous manner. Strong attention to detail, organizational, and problem-solving skills. Ability to: Learn specific computer programs (HCM systems, accounting programs, etc.). Work independently, multi-task, work under pressure, and meet multiple deadlines. Handle confidential information with professionalism and discretion. Effectively utilize a range of digital tools and platforms, including but not limited to Microsoft Office Suite, enterprise software, artificial intelligence-enhanced applications, and self-service systems. Must possess a willingness and capacity to learn and adapt to emerging technologies, including mobile devices, cloud-based systems, and data-driven platforms relevant to utility operations. Maintain adherence to all company policies.

Physical Requirements: Typically, sedentary work. Ability to express or exchange ideas by means of the spoken word and receive detailed information through oral communication. Substantial movements of the wrists, hands, and/or fingers, and close visual acuity to operate a computer. Bending and stooping may be required for filing and file retrieval. Must be able to work in stressful situations involving employees.

Working Conditions: Normal office environment.

Miscellaneous Requirements: Employee must remain alert and aware of their surroundings at all times and maintain the ability to respond to changing circumstances in a timely manner. Must be able to work successfully with diverse groups of people.

TESTING: Testing may be required.

EEO: City Utilities offers equal employment opportunities to individuals without regard to race, color, religion, sex, sexual orientation, gender identity, ancestry, national origin, disability, age, veteran status, genetic information or marital status.

Learn more about CU and EEO.

Here at CU, we pride ourselves on being a progressive, community-owned utility serving 320 square miles in southwest Missouri since 1945 with electricity, natural gas, water, broadband, and public transportation services. Our vision is to deliver world-class services and exceptional value to our customers. This can only be accomplished by hiring and retaining world-class talent who embody our core values of safety, integrity, customer service, inclusion, leadership, and respect. These guiding principals support our vision and shape our culture and are used every day in everything we do while serving our community.