HR Consultant

Asure Software; Phoenix (AZ); On-site; USD 70,000 - 110,000; Full time

Benefits offered by this job

Medical, Dental, Vision

401K with match

Employee Stock Purchase Program

Fitness Reimbursement

Self-Managed PTO

Job summary

Asure Software is seeking an HR Consultant to manage client relationships and maintain a strong service posture across diverse industries. You will drive compliance, advise on policies, and coordinate HR activities with internal teams and client leadership.

The role emphasizes on-site client engagements, training, investigations, and ongoing alignment with state laws. Candidates should have 5+ years HR experience, HRIS/CRM proficiency, and multi-state compliance know-how.

Qualifications

• Bachelor’s degree in Human Resources, Business, or related field (or equivalent experience)
• 5+ years of progressive HR experience, with at least 2 years in a consulting, client-facing, or multi-site/multi-entity role
• PHR, SPHR, SHRM-CP, or SHRM-SCP certification (preferred) or plan to obtain in first year
• Strong working knowledge of employment law and HR compliance requirements
• Excellent written and verbal communication skills, able to explain complex topics clearly to non-HR audiences
• Proficiency with HRIS platforms, Microsoft 365, and CRM or ticketing tools
• Experience with multi-state employment compliance
• Background in PEO, HR outsourcing, or consulting firms
• Experience conducting workplace investigations
• Familiarity with payroll, benefits administration, and time & attendance systems

Responsibilities

• Serve as the primary HR point of contact for an assigned client portfolio
• Prepare and maintain a plan for client goals and report progress weekly or monthly
• Manage deadlines, requests, and projects across accounts
• Conduct regular client check-ins and strategic planning sessions
• Maintain documentation of client interactions and service history
• Organize and perform on-site HR functions (training, investigations, onboarding)

Skills

Client relationship management

HR compliance knowledge

HRIS proficiency

CRM / ticketing tools

Communication skills

Education

Bachelor’s degree in HR/Business

Tools

Microsoft 365

CRM software

Job description

Whowe are

Over 600 employees strong, Asure sees Human Capital Management (HCM) through the lens of entrepreneurs and executives with an owner’s mentality. We help businesses develop their “Human Capital” to get to the next level, stay compliant, and allocate their time, money and technology toward growth. Our HCM platform empowers more than 100,000 clients to build great teams and better manage their people while staying compliant in an ever-changing HR legislative landscape. Asure’s HCM offering includes Payroll & Tax, HR, and Time & Attendance software and HR Services ranging from online compliance tools to a fully outsourced HR department.

The ideal candidate will reside in one of the following states: NV, AZ, or WA.

How you will contribute

Our HR Consultant is responsible for maintaining the overall relationship with clients. Continuously resells Asure to the client by demonstrating Asure’s value and building client relationships.

Client Portfolio Management

• Serve as the primary HR point of contact for an assigned portfolio of clients across varying industries and sizes, establishing a relationship with these clients
• For each client, prepares and maintains a plan to identify short- and long-term goals and how to meet them within Asure’s scope of service. Reports progress on these goals to the client on a weekly/monthly basis based on level of service
• Prioritize and manage competing deadlines, requests, and projects across multiple accounts
• Conduct regular check-ins, account reviews, and strategic planning sessions with clients
• Maintain accurate documentation of client interactions, deliverables, and service history in the CRM or case management system
• Utilize HRIS system for HR functions as directed by the client.
• Organizes and performs client on-site HR functions (e.g., training, investigations, and new employee orientations) and addresses immediate needs while on-site with leadership approval

Compliance & Risk Management

• Advise clients on compliance with FMLA, ADA, FLSA, EEO, OSHA, COBRA, ACA, and applicable state and local laws
• Conduct HR compliance assessment including audits and deliver clear findings with prioritized remediation plans
• Monitor regulatory changes and proactively communicate their impact to clients
• Review and develop employee handbooks, policies, and procedures
• Support clients through investigations, agency charges, and audits, escalating to legal counsel when appropriate
• Guide clients on proper classification, recordkeeping, and I-9 practices

Employee Relations & Advisory

• Provide guidance on performance management, discipline, terminations, leaves of absence, and accommodations
• Lead or support workplace investigations and recommend resolutions
• Coach managers and business owners on effective, compliant people-management practices
• Advise on compensation structures, job descriptions, and pay equity considerations

Client Satisfaction & Retention

• Deliver timely, accurate, and practical solutions that meet or exceed service-level expectations
• Gather client feedback and implement improvements, reporting these to leadership when applicable
• Identify opportunities to expand services and recommend additional solutions that fit client needs
• Resolve concerns and escalations promptly and professionally
• Contribute to client renewal and retention efforts

Training & Internal Collaboration

• Facilitate client training on topics such as harassment prevention, management essentials, and compliance.
• Partner with internal teams (payroll, benefits, etc.) to deliver a seamless client experience
• Contribute to templates, best practices, and knowledge-sharing within the consulting team
• Performs other duties as assigned to support overall Asure client needs.

Required Qualifications

• Bachelor’s degree in Human Resources, Business, or a related field (or equivalent experience)
• 5+ years of progressive HR experience, with at least 2 years in a consulting, client-facing, or multi-site/multi-entity role
• PHR, SPHR, SHRM-CP, or SHRM-SCP certification (preferred) or work to obtain in the first year.
• Strong working knowledge of employment law and HR compliance requirements
• Demonstrated ability to manage multiple clients, priorities, and deadlines simultaneously
• Excellent written and verbal communication skills, with the ability to explain complex topics clearly to non-HR audiences
• Proficiency with HRIS platforms, Microsoft 365, and CRM or ticketing tools
• High level of discretion and professionalism when handling confidential information
• Experience with multi-state employment compliance
• Background in PEO, HR outsourcing, or consulting firms
• Experience conducting workplace investigations
• Familiarity with payroll, benefits administration, and time and attendance systems

Core Competencies

• Client-first mindset: Anticipates needs and builds long-term trust
• Sound judgment: Balances risk mitigation with practical business realities
• Organization: Manages workload with strong follow-through and attention to detail
• Adaptability: Shifts easily between different client cultures, industries, and issues
• Influence: Guides leaders toward compliant decisions through credibility and clear communication

Compensation

The base salary range for this position is based on relevant experience, skills, and industry knowledge. Asure Software offers a variety of employee benefits. Salary information is determined by market location and is provided in accordance with state and local pay-transparency laws.

Benefits

• Medical, Dental, Vision, HSA, FSA- All effective on day 1!
• Company paid Basic Life Insurance, A+D, Long-Term Disability, and Short-Term Disability
• 401K Program with 3% safe harbor contribution
• Employee Stock Purchase Program
• Fitness Reimbursement Program
• Self-Managed PTO

Our Mission

To provide Human Capital Management (HCM) software and services that help companies grow, while nurturing a culture of growth around us.

• Helping customers grow by getting the most from their human capital.
• Helping our employees grow personally and professionally.
• Growing relationships in our communities that inspire goodness.
• Grow shareholder value

Our Vision

Be the most trusted Human Capital Management resource to entrepreneurs everywhere.

Our Values

Reflect who we are and what we stand for as a company.

• Embrace Change
• Lead with Integrity
• Own the Outcome
• Deliver Awesome
• Be a Good Human

We are an equal opportunity employer. All candidates must be legally authorized to work in the US, as we are unable to sponsor or transfer Visas at this time. Criminal background checks conducted at employment offer.