HR Business Partner (HRBP)

TSMC; Phoenix (AZ); On-site; USD 85,000 - 120,000; Full time

Job summary

TSMC in Phoenix, AZ is seeking an HR Business Partner for the People Experience & Engagement team. You will be the primary employee relations partner for frontline to mid-level leaders in our high-volume semiconductor manufacturing environment, handling day-to-day ER, policy application, investigations and risk stabilization.

You will enable managers on attendance, discipline and performance conversations, ensure policy compliance, and document actions.

Qualifications

• Bachelor’s or master’s degree in Human Resources or related field.
• 3+ years of progressive HR experience in manufacturing or high-volume environments.
• Experience in employee relations case management, investigations, and corrective action execution.
• Working knowledge of federal and state employment laws (attendance, discipline, ADA, LOA, retaliation, harassment).
• Proficiency in Microsoft Office Suite and HR case management systems.
• Strong written and verbal communication skills.

Responsibilities

• Serve as the first point of contact for employee relations issues across assigned populations.
• Manage a high-volume ER caseload across multiple shifts and departments.
• Conduct fact-finding investigations, including employee and manager interviews, documentation review, and written findings summaries.
• Draft, review, and validate corrective action documentation, including written warnings, final warnings, and termination packets.
• Ensure consistent and legally compliant application of HR policies across managers, shifts, and departments.
• Maintain accurate and complete case documentation in HR case management systems.
• Provide daily, real-time guidance to employees on HR policies, procedures, and employee situations.
• Advise managers on performance improvement and development plans, execution, attendance tracking, and corrective action sequencing.
• Reinforce role clarity, behavioral expectations, and policy standards as defined by leadership and HR governance.
• Identify recurring friction points affecting employee experience and flag emerging patterns to Leadership Partners and HR leadership.

Skills

Communication skills

Education

Bachelor’s degree in Human Resources or related field

Master’s degree in Human Resources or related field

PHR

SHRM-CP

Tools

Microsoft Office

HRIS / HR case management systems

Workday

SAP SuccessFactors

Job description

HR Business Partner - Modules

TSMC is the world’s leading semiconductor foundry, pioneering advanced chip manufacturing technologies that power the future of electronics. Our cutting-edge 4-nanometer fab in Phoenix, Arizona represents our commitment to expanding US-based semiconductor production and technological innovation.

Job Summary

The People Experience & Engagement Business Partner is the primary executional HR partner for employees and frontline-to-mid-level Leaders in TSMC’s high-volume semiconductor manufacturing environment. This role is responsible for day-to-day employee relations execution, policy application, investigations, and risk stabilization, ensuring consistent, timely, and legally compliant handling of people issues at scale. The People Partner enables broader organizational initiatives by resolving individual employee issues, identifying risk patterns, and escalating appropriately while embodying TSMC’s core values of Integrity, Commitment, Innovation, and Customer Trust.

Essential Functions

Employee Relations & Case Management (Primary Function)

• Serve as the first point of contact for employee relations issues across assigned populations, including attendance, conduct, performance, policy compliance, and workplace complaints
• Manage a high-volume ER caseload across multiple shifts and departments
• Conduct fact-finding investigations, including employee and manager interviews, documentation review, and written findings summaries
• Draft, review, and validate corrective action documentation, including written warnings, final warnings, and termination packets
• Ensure consistent and legally compliant application of HR policies across managers, shifts, and departments
• Maintain accurate and complete case documentation in HR case management systems

Manager Enablement

• Provide daily, real-time guidance to employees on HR policies, procedures, and employee situations
• Support managers in delivering attendance, discipline, and performance conversations, including preparation and documentation standards
• Advise managers on performance improvement and development plans, execution, attendance tracking, and corrective action sequencing
• Reinforce role clarity, behavioral expectations, and policy standards as defined by leadership and HR governance

Employee Experience Stabilization

• Identify recurring friction points affecting employee experience (e.g., attendance issues, supervisor behavior, shift concerns)
• Flag emerging patterns and trends to Leadership Partners and HR leadership
• Support execution of engagement surveys, listening sessions, and follow-up actions as directed programsReinforce cultural norms through consistent policy application and timely issue resolution

Risk Identification & Escalation

• Identify and elevate people risks involving leadership behavior, repeated patterns, or elevated legal exposure
• Partner closely with LOA, Accommodations, Compliance, and Legal teams to ensure documentation accuracy and risk containment
• Escalate cases to Leadership Partners when issues involve manager or senior leader behavior, structural or role clarity concerns, or reputational, legal, or enterprise-level risk
• Retain ownership of cases that are individual, policy-based, and resolvable through standard corrective action

Decision Authority

Owns

Escalates

• Day-to-day ER case execution
• Leadership behavior concerns
• Policy interpretation for individual cases
• Systemic/repeat organizational risks
• Corrective action within defined thresholds
• High-risk cases with legal exposure

Qualifications

Required

• Bachelor’s or master’s degree required in Human Resources or related field
• Minimum 3 years of progressive HR experience in manufacturing or other high-volume industrial environments
• Demonstrated expertise in employee relations case management, workplace investigations, and corrective action execution
• Working knowledge of federal and state employment laws (attendance, discipline, ADA, LOA, retaliation, harassment)
• Proficiency in Microsoft Office Suite and HR case management systems
• Strong written and verbal communication skills

Preferred

• HR certification (PHR, SHRM-CP)
• 5 years of progressive HR experience in manufacturing or other high-volume industrial environments
• Experience in semiconductor or advanced manufacturing environments
• Bilingual capabilities (English/Mandarin)
• Experience with HRIS platforms (Workday, SAP SuccessFactors, or similar)
• Prior experience managing ER caseloads across shift-based manufacturing operations