HR Business Partner De Pere, WI

National Carwash Solutions; De Pere (WI); On-site; USD 80,000 - 120,000; Full time

Benefits offered by this job

Medical, dental, and vision coverage

401(k) with company match

Paid time off

Career development opportunities

Job summary

National Carwash Solutions is seeking an experienced HR Business Partner to serve as the primary strategic HR contact for Plant Operations and Regional Distribution. Based at the De Pere, Wisconsin plant with coverage across multiple states, you will coach leaders, manage complex employee relations, and drive retention, performance, and manager capability initiatives.

You will partner with the HR Director to ensure compliance, workforce planning, and change management across a field-based,

Qualifications

• 7+ years HR experience supporting hourly and corporate populations in manufacturing and/or distribution.
• Working knowledge of multi-state employment law across a distributed workforce.
• Experience handling complex employee relations matters and coaching managers.
• Strong judgment, discretion, and ability to build trust with leaders at all levels.
• Effective communication across time zones and varied management styles.
• Familiarity with AI tools to improve real processes beyond routine tasks.
• Bachelor's degree in Business Management or related field or equivalent experience.

Responsibilities

• Serve as trusted advisor and coach to leaders across plant operations and distribution.
• Manage confidential employee relations matters in partnership with HR Director and legal as needed.
• Guide managers through performance management cycles including goal setting and reviews.
• Advise on multi-state compliance across field footprint.
• Analyze turnover and engagement; partner with operations on retention strategies.
• Support workforce planning, org design, and leveling for the regional structure.
• Collaborate with EHS on safety and compliance expectations for the field workforce.
• Lead change management efforts as the organization grows and restructures.
• Provide input on compensation and offer decisions with the HR Director.
• Build HR leader capability through coaching, training, and policy discipline.
• Support HR Generalist with day-to-day execution and process improvements.
• Champion AI-driven process redesign to improve efficiency.

Skills

HR Strategy

Employee Relations

Coaching Managers

Multi-state Compliance

Organizational Design

Change Management

Education

Bachelor's in Business Management or related field

Tools

HRIS Systems

People Analytics

Job description

Green Bay, WI, USA
Green Bay, WI, USA

Wisconsin-De Pere
1997 American Blvd
DePere, WI 54115, USA

Wisconsin-De Pere
1997 American Blvd
DePere, WI 54115, USA

National Carwash Solutions is one of the largest providers of car wash equipment, parts, chemicals, and service in North America. Our manufacturing plants and regional distribution centers - producing and delivering the equipment, parts, and chemicals behind brands like MacNeil, Ryko, and VacuTech - keep wash sites supplied and running for customers nationwide. This role sits at the heart of that operations organization, partnering with plant and distribution leaders to build a strong, well-supported workforce.

Position Summary

The HR Business Partner (HRBP) serves as the primary strategic HR contact for NCS's Plant Operations and Regional Distribution organization - based at the De Pere, Wisconsin plant and supporting Regional Distribution Centers located across multiple states, ranging from Operations Directors and managers down to plant and distribution supervisors, warehouse staff, and hourly associates. Partnering closely with the HR Director, the HRBP advises and coaches people leaders, manages complex employee relations matters, and drives initiatives in retention, performance, and manager capability across multiple time zones and a wide range of management styles. This is a hands-on partner role for a seasoned HR professional who thrives supporting an hourly, plant- and distribution-based workforce in a multi-state environment. Talent hiring/recruiting is done by other members and not a primary focus of this role.

Key Responsibilities

• Serve as trusted advisor and coach to people leaders across plant operations and distribution (Ops Directors, Plant/Operations/Distribution Managers, and supervisors), supporting a wide range of management styles and experience levels.
• Manage and resolve complex employee relations matters, including investigations, conflict resolution, performance concerns, and exit decisions, partnering with the HR Director and legal as needed.
• Guide managers through the full performance management cycle - goal setting, reviews, calibration, coaching plans, and performance improvement plans.
• Advise on multi-state employment law compliance, ensuring HR practices align with varying state and local requirements across the field footprint.
• Analyze turnover and engagement trends for plant, manufacturing, distribution, and warehouse roles, and partner with operations to develop and execute retention strategies.
• Support workforce and organizational planning, including org design, leveling, staffing needs, and succession for the regional structure.
• Partner with operations and EHS leaders to reinforce safety and compliance expectations within the field workforce.
• Lead or support change management efforts as the organization grows and restructures.
• Provide input on compensation, leveling, and offer decisions in partnership with the HR Director.
• Build people-leader capability through coaching, training, and consistent application of HR policy and practice.
• Partner with and provide direction to the HR Generalist on day-to-day execution, escalations, and process improvement.
• Champion the use of AI for continuous improvement, partnering across HR to redesign and automate processes rather than simply speeding up existing tasks.

Required Qualifications

• 7+ years of progressive HR experience, including direct support of hourly and corporate/support-function populations in a manufacturing and/or distribution environment.
• Working knowledge of multi-state employment law and the ability to apply it across a distributed workforce.
• Demonstrated experience independently handling complex employee relations matters in a manufacturing and/or distribution setting, and coaching managers.
• Strong judgment, discretion, and the ability to build trust and partner with leaders at all levels across the organization.
• Effective communication and influencing skills across time zones and varied management styles.
• A working understanding of what AI tools can do beyond routine tasks (e.g., drafting), with a demonstrated willingness to learn, experiment, and apply them to improve real processes.
• Bachelor's degree in Business Management or a related field, or an equivalent combination of education and experience.
• Work Authorization: Candidates must be legally authorized to work in the United States on a permanent basis without the need for employer-sponsored visa support now or in the future (e.g., H-1B, TN, OPT/CPT extension requiring sponsorship, or other employment-based visa sponsorship). Examples of candidates who meet this requirement include U.S. citizens, U.S. nationals, lawful permanent residents (green card holders), and other individuals with permanent, unrestricted work authorization.

Preferred Qualifications

• SHRM-CP or PHR certification.
• Experience supporting a manufacturing, distribution, or multi-site workforce.
• Familiarity with HRIS systems and people analytics.

Working With the HR Generalist

This role is supported by a dedicated HR Generalist who handles the operational and transactional HR work for the department, allowing the HRBP to focus on strategic partnership and complex matters. The general dividing line:

HRBP (this role) - strategic, advisory, complex judgment:

• Complex/sensitive employee relations and investigations
• Manager coaching and performance management consultation
• Workforce planning, org design, and leveling
• Multi-state compliance strategy and risk decisions
• Retention strategy and engagement initiatives
• Change management and people-leader capability building
• Onboarding/offboarding logistics and new-hire coordination
• HRIS data entry, records maintenance, and reporting
• Leave/benefits question triage and routine administration
• First-line employee questions and tickets (escalating complex matters to the HRBP)
• Training and meeting logistics

Guiding principle: the HR Generalist owns process, administration, and first-line support; the HRBP owns strategy, advisory work, and complex judgment. The HR Generalist escalates matters requiring legal risk assessment, manager coaching, or organizational decisions to the HRBP.

Travel

Approximately quarterly travel to the Regional Distribution Centers and plant sites for site visits and team support. Travel may be a mix of car and air; a valid driver's license is required.

Benefits & Compensation

NCS offers a comprehensive benefits package including medical, dental, and vision coverage, 401(k) with company match, paid time off, and additional benefits. (Compensation range to be added prior to posting - see alert below.)

Equal Opportunity Employer

NCS is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, veteran status, genetic information, or any other characteristic protected by federal, state, or local law.

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Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws.For further information, please review the Know Your Rights notice from the Department of Labor.