HR Business Operations Strategy & Transformation Sr Analyst

Maximus; United States; Remote; USD 90,000 - 125,000; Full time

Job summary

Maximus is seeking a Senior Analyst in HR Strategy & Transformation to lead workstreams and translate ambiguous problems into structured approaches with significant impact on HR results. You will mentor junior analysts and, on smaller engagements, serve as day-to-day delivery lead under an engagement owner.

The role requires partnering across HR Strategy & Transformation, designing future-state processes, enabling automation, and delivering with clear ROI for executives.

Qualifications

• Lead process design and optimization across HR and enterprise functions.
• Identify opportunities for automation and AI-enabled delivery.
• Assess future-of-work readiness and sequencing for hybrid or automated delivery.

Responsibilities

• Own project planning, execution, and delivery for assigned workstreams.
• Create project artifacts and dashboards to support HR portfolio management.
• Develop HR transformation analyses and business cases to justify initiatives.
• Lead employee listening activities and synthesize insights for strategy.

Skills

Process design

Automation

HR analytics

Executive communication

Job description

The Senior Analyst is an experienced member of the HR Strategy & Transformation career track who leads workstreams within engagements and carries depth across multiple service lines. Reporting into the team’s leadership layer, the Senior Analyst works under limited supervision as a shared, multi-skilled problem-solving resource deployed through engagements with partnership across the HRST—translating ambiguous problems into structured approaches with significant impact on departmental results, guiding more junior Analysts, and, on smaller or well-defined engagements, serving as the day-to-day delivery lead under a named engagement owner.

Service Line-Specific Expectations

Process Design & Optimization

• Lead process re-engineering, improvement, and optimization efforts across HR and enterprise functions, owning current- and future-state design for assigned workstreams.
• Prioritize opportunities for automation and AI enablement and translate requirements into implementable, scalable solutions.
• Advance future-of-work readiness by assessing tasks and work components eligible for hybrid-AI or automated delivery and recommending sequencing.

Portfolio & Delivery Management

• Own project planning, execution, and monitoring for assigned workstreams, achieving outcomes within timelines and budgets.
• Establish and maintain project artifacts, dashboards, and trackers that reinforce consistent project management standards and strategic portfolio management for HR.
• Partner with initiative owners to surface progress, risks, and milestones, and synthesize them into clear, decision-ready updates for leadership.

Transformation Value & Business Case Support

• Build transformation analyses and forecasts, structuring the models and assumptions that support strategic decision-making.
• Lead disciplined, HR-relevant business case development, challenging assumptions and validating feasibility and value.
• Strengthen consistent practices for tracking return on investment (ROI) and value realization across HR initiatives.

Employee Listening & Insights

• Lead employee listening activities and the global employee engagement survey lifecycle for assigned scope, from design through fielding and reporting.
• Analyze survey and listening data to identify themes, trends, and actionable insights, and connect them to the broader body of teamwork.
• Proactively identify where listening insights require strategy adaptations and shape recommendations accordingly.
• Coordinate handoffs to appropriate owners and ensure end-users have the information, insights, and enablement to take meaningful action.

Strategic Advisory & Executive Enablement

• Develop briefing materials, analyses, and communications that support HR advisory, adaptive HR strategy, and chief of staff support activities for executive audiences.
• Provide alignment and feedback on organizational projects and objectives to internal stakeholders, coordinating advisory work that spans directors.
• Research and synthesize industry developments and competitive intelligence, framing implications to inform HR strategy and executive decision-making.