HR Benefits & Programs Associate I

edc.org; Waltham (MA); On-site; USD 60,000 - 75,000; Full time

Benefits offered by this job

Paid holidays

Vacation time

FSAs

Pre-tax transport

Retirement plan

Sick time

Parental leave

Employee assistance

Job summary

Education Development Center (EDC) in Waltham, MA is seeking a Benefits Associate I to administer and coordinate HR benefits, serving as the HR department's primary contact for benefits inquiries and ensuring accurate, confidential service.

You will partner with the Senior Benefits Manager on plan changes, manage open enrollments, work with payroll and brokers, and maintain compliant benefits records across multi-state environments.

Qualifications

• Bachelor’s degree or equivalent required.
• 3–5 years of HR administration and coordination experience and 2 years of HR benefits coordination experience required.

Responsibilities

• Administers employee benefits programs including health, dental, life and AD&D, disability, retirement, and flexible spending plans.
• Provides information and assistance to employees regarding benefit eligibility, plan options, and enrollment processes; ensures timely and accurate responses to inquiries.
• Partners with the Senior Benefits Manager to communicate and execute plan changes and enhancements.
• Participates in annual benefit renewals and assists with evaluating new plan options or enhancements.
• Coordinates open enrollment activities, including system updates, employee communications, and collaboration with brokers and carriers.
• Supports employee life cycle benefits processes, including new hire onboarding and employee offboarding.
• Processes benefits transactions through HRIS and audits data for accuracy; ensures proper transmission of benefit feeds.
• Confers with payroll and vendors to resolve benefit discrepancies and ensure accurate deductions.
• Assists in the administration of leaves of absence.
• Coordinates with third party provider for COBRA notifications and enrollment processing; maintains compliance with federal and state requirements.
• Administers Workers’ Compensation claims and related reporting, in conjunction with the Senior Benefits Manager and Office of Legal Affairs.
• Processes unemployment claims and maintains related records.
• Ensures compliance with HIPAA and other confidentiality standards in all benefits-related activities.
• Maintains thorough, accurate, and up to date benefits files and documentation in compliance with company policy and legal standards.
• Coordinates HR and benefits initiatives, programs, meetings, and events, including scheduling, logistics, agendas, documentation, and follow up actions.
• Generates compliance and audit-related reports and maintains accurate records and documentation.
• Processes HR invoices and department mail (at the Waltham office 1-2 times/month), maintaining related administrative records
• Serves as first point of contact for the HR department, responding to and routing all employee inquiries as appropriate.
• Collaborates across HR functions to support operational effectiveness and continuous process improvements.
• Performs other duties as assigned dependent upon department needs.

Skills

Communication

Customer service

Confidentiality

Prioritization

Independence

Team collaboration

Attention to detail

Adaptability

Education

Bachelor’s degree or equivalent

Tools

HRIS systems

Microsoft Office Suite

Job description

Education Development Center (EDC) in Waltham, MA is seeking a Benefits Associate I to administer and coordinate HR benefits, serving as the HR department's primary contact for benefits inquiries and ensuring accurate, confidential service.

You will partner with the Senior Benefits Manager on plan changes, manage open enrollments, work with payroll and brokers, and maintain compliant benefits records across multi-state environments.