HR/Benefits Coordinator

Tallahassee Memorial HealthCare; Tallahassee (FL); On-site; USD 55,000 - 70,000; Full time

Job summary

Tallahassee Memorial HealthCare in Tallahassee, FL is seeking an experienced Benefits Administrator to manage and monitor all group benefits plans. The role serves as the primary contact for day-to-day operations, employee support, and vendor coordination in assigned benefit areas.

The position promotes the Employee Value Proposition (EVP) and educates employees about their benefits, while supporting open enrollment activities, invoices, and other projects under the Director/Comp and Benefits.

Qualifications

• Bachelor’s degree in HR, business, finance, or a related field.
• Two years of benefits administration experience.
• Experience maintaining confidentiality of HR data.
• Strong customer service and communication skills.
• Proficient with Microsoft Excel.

Responsibilities

• Administers and monitors all group benefits plans assigned.
• Serves as a primary contact for day-to-day operations, employee support, and vendor coordination in assigned benefit plan areas.
• Promotes the Employee Value Proposition (EVP) and educates employees regarding their benefits.
• Assists the Director/Comp and Benefits with open enrollment activities, invoices, and other projects.

Skills

Customer service

Empathy

Communication

Problem solving

Vendor coordination

Attention to detail

Education

Bachelor’s degree in HR or related field

Tools

HRIS

Microsoft Excel

Carrier/vendor systems

Job description

WHO WE ARE & WHAT WE DO

Tallahassee Memorial Healthcare (TMH) is a private, nonprofit community-based healthcare system that provides care to a 22-county region in North Florida and South Georgia. We are a career destination with over 6,000 colleagues who reflect the diversity of our community.TMH is the region's healthcare leader and top provider of advanced care with a 772-bed acute care hospital and the region's only:

• Level II Trauma Center
• Primary Stroke Center
• Level III Neonatal Intensive Care
• Pediatric Intensive Care
• The most advanced cancer, heart and vascular, orthopedic & surgery programs in the Panhandle.

Our system also includes a psychiatric hospital, multiple specialty care centers, six residency programs and more than 50 affiliated physician practices.

HOW YOU'LL MAKE AN IMPACT

Job Summary:

• Administers and monitors all group benefits plans assigned.
• Demonstrates an understanding of diversity.
• Serves as a primary contact for day-to-day operations, employee support, and vendor coordination in assigned benefit plan areas.
• Promotes the Employee Value Proposition (EVP) and educates employees regarding their benefits.
• Assists the Director/Comp and Benefits and other Benefits colleagues with open enrollment activities, invoices, and other projects assigned.

Reports To:

• Director/Comp and Benefits (job code (JC: 011801)

Supervises:

• None

WHAT YOU’LL NEED TO APPLY

Required Education:

• Bachelor’s degree in human resources, business administration, finance, or a related field from an accredited educational institution.
• Human Resources (HR) may accept directly related experience in lieu of the required post‑secondary education on a 1‑year: 1‑year basis.
• Experience accepted in lieu of required education will not be credited towards the minimum required experience below and vice versa (i.e., the same experience will be counted twice).

Required Experience:

• Two (2) years of benefits administration experience

Preferred Experience:

• Experience using carrier/vendor systems (e.g., Fidelity, Blue Cross Blue Shield (BCBS), Humana, TransAmerica, Guardian, etc.).
• Knowledgeable of human resources information systems (HRIS).
• Exceptional customer service, empathy, and communication skills.
• Intermediate to advanced Microsoft Excel skills.
• Problem solving skills.
• Vendor coordination skills.
• Ability to organize and follow-through.
• Ability to maintain confidentiality.
• Attention to detail, accuracy, and timeliness.

Required Certification/License/Registry:

• None

Tallahassee Memorial HealthCare is an equal opportunity employer and drug‑free workplace. All employment is contingent upon successful completion of a drug screen, background check, reference verification, health assessment, and credential/license verification.