HR Benefits Consultant

The University of North Carolina at Greensboro; Greensboro (NC); Hybrid; USD 53,000 - 55,000; Full time

Job summary

UNC Greensboro is seeking an HR Benefits Consultant to support administration and implementation of employee benefits programs. You will collaborate with university stakeholders, employees, and benefit vendors to ensure accurate delivery of benefits services.

This hybrid role requires strong communication, analytical skills, and experience with benefits policies, retirement options, and higher education environments. Join a team dedicated to excellence in human resources and employee support.

Qualifications

• Graduation from a four-year college or university and two years of progressively responsible experience in benefits administration.
• Experience analyzing, interpreting, applying, communicating and promoting benefits related policies and procedures.
• Excellent communication (written and oral) and organizational skills with a demonstrated ability in counseling employees, supervisors and other staff on retirement and other benefit related options.
• Experience in higher education or the public service sector preferred.

Responsibilities

• Support the administration and implementation of employee benefits programs.
• Collaborate with stakeholders, employees, and benefit vendors to deliver benefits services.
• Perform program administration, accounting functions, and provide technical support.
• Reinforce the team as needed.

Skills

Benefits administration

Communication skills

Microsoft Excel

Banner ERP systems

Education

Bachelor's degree

Tools

Banner ERP systems

Microsoft Excel

Job description

Position Information

Position Number: 013941

Functional Title: HR Benefits Consultant

Position Type: Administration - Staff

Position Eclass: EP - EHRA 12 mo leave earning

University Information

Located in North Carolina's third largest city, UNC Greensboro is among the most diverse, learner-centered public research universities in the state, with over 19,000 students in eight colleges and schools pursuing more than 150 areas of undergraduate and over 200 areas of graduate study. UNCG continues to be recognized nationally for academic excellence, access, and affordability. UNCG is ranked No. 1 most affordable institution in North Carolina for net cost by the N.Y. Times and No. 1 in North Carolina for social mobility by The Wall Street Journal - helping first-generation and lower-income students find paths to prosperity. Designated an Innovation and Economic Prosperity University by the Association of Public and Land-grant Universities, UNCG is a community-engaged research institution with a portfolio of more than $67M in research and creative activity. The University's 2,600 staff help create an annual economic impact for the Piedmont Triad region in excess of $1B.

Primary Purpose of the Organizational Unit

The Department of Human Resources commits to the creation of a collaborative and responsive University by attracting, retaining, and developing a diverse community of talented individuals in support of the University's mission. The Department is dedicated to providing state-of-the-art employee services including talent management, professional development and organizational capacity, compensation, employee benefits, wellness and work/life balance, rewards and recognition, records management, employee relations, and human resource information systems that promote innovation and creativity.

Position Summary

The University Human Resources Benefits Consultant plays a crucial role in supporting the administration and implementation of employee benefits programs at the university. This position requires a strong understanding of benefits administration, compliance with relevant laws and regulations, and excellent communication skills. This position will work closely with university stakeholders, employees, and benefit vendors to ensure effective and efficient delivery of benefits services. Tasks will include program administration, accounting functions, technical support, and team reinforcement.

NOTE: This position is designated as hybrid, requiring a minimum of three (3) days per week of in-person work at the assigned Greensboro office location.

Minimum Qualifications

Graduation from a four-year college or university and two years of progressively responsible experience in Benefits administration. Experience analyzing, interpreting, applying, communicating and promoting benefits related policies and procedures required. Excellent communication (written and oral) and organizational skills with a demonstrated ability in counseling employees, supervisors and other staff on retirement and other benefit related options. Experience in higher education or the public service sector preferred.

Preferred Qualifications

• General knowledge of benefit programs including: retirement plans, Family Medical Leave, Workers' Compensation, disability insurance, medical insurance and other insurance under 125
• Demonstrated attention to detail and accuracy in the interpreation and application of benefit policies
• Proven ability to meet recurring deadlines and resolve issues in a timely and effective manner
• Outstanding customer service that shows empathy, cultivates an excellent rapport with employees and retirees, and an ability to communicate effectively with varying needs and level of comprehension
• Experience with Banner ERP systems for Universities
• Strong Microsoft Excel skills

Recruitment Range

$53,000-$54,590

Org #-Department

Human Resources - 58401

Job Open Date

09/24/2026

Job Close Date

10/08/2026

Open Until Filled

No

FTE

1.000

Type of Appointment

Permanent

Number of Months per Year

12

FLSA

Exempt