HR Associate Implementation Specialist

CBIZ, Inc.; Roanoke (VA); Hybrid; USD 30,000 - 40,000; Full time

Job summary

CBIZ, Inc. is seeking a Client On-boarding Specialist in Roanoke, VA to support clients during their onboarding journey. The role collaborates with internal partners to understand and address client requirements and to configure new client setups.

Responsibilities include documenting solutions, migrating data from legacy systems, and ensuring accuracy of controls. The position offers a hybrid work arrangement with travel based on client needs and business requirements.

Qualifications

• High School Diploma or GED required; Bachelor's degree preferred
• 3 years experience in industry or related field
• Acute detail and accuracy skills
• Demonstrated ability to communicate verbally and in writing throughout all levels of organization, both internally and externally

Responsibilities

• Under direct supervision, support clients during their on-boarding experience
• Work with internal business partners to understand and address client requirements
• Evaluating and configuring requirements for new client set-up
• Document and provide solutions for client requirements with guidance from leadership
• Manage and execute the process of migrating client data from legacy system
• Ensure all internal controls and procedures are followed for accuracy
• Ensure clients are trained and fully conversant with software and services
• Pro-actively monitor clients to identify problematic issues with assistance from senior team members
• Be alert to customer trends and potential problems
• Manage and organize multiple overlapping project deadlines
• Additional responsibilities as assigned

Skills

Attention to detail

Verbal and written communication

Technology proficiency

Teamwork and independence

Travel readiness

Education

High School Diploma or GED

Bachelor's degree

Job description

• Locations 110 Franklin Road SE, Suite 300, Roanoke, VA, 24011, US (Hybrid)
• Base Range Info Compensation for this role will be based on the background of the individual selected for this position. For more details see the “About Us” section
• Base Range $22.00 - $29.00

CBIZ’s Human Capital Management (HCM/HCA) division provides comprehensive workforce and HR solutions designed to help organizations attract, retain, and optimize their talent. The team partners with clients across areas such as payroll, benefits administration, HR technology, compliance, and workforce strategy, delivering scalable solutions that support business growth. By combining consultative expertise with technology-enabled services, CBIZ HCM helps clients streamline operations, enhance the employee experience, and drive long-term organizational performance.

Essential Functions and Primary Duties

• Under direct supervision, support clients during their on-boarding experience
• Work with internal business partners to understand and address client requirements
• Evaluating and configuring requirements for new client set-up
• Document and provide solutions for client requirements with guidance from leadership
• Manage and execute the process of migrating client data from legacy system
• Ensure all internal controls and procedures are followed for accuracy
• Ensure clients are trained and fully conversant with software and services
• Pro-actively monitor clients to identify problematic issues with assistance from senior team members
• Be alert to customer trends and potential problems
• Manage and organize multiple overlapping project deadlines
• Additional responsibilities as assigned

Minimum Qualifications

• High School Diploma or GED required; Bachelor's degree preferred
• 3 years experience in industry or related field
• Acute detail and accuracy skills
• Demonstrated ability to communicate verbally and in writing throughout all levels of organization, both internally and externally
• Proficient use of applicable technology
• Ability to work in a team environment as well as independently
• Ability to prioritize multiple responsibilities and pay close attention to detail on many, varied tasks
• Travel based on client and business needs
• As stated above

About Us

CBIZ, Inc. (NYSE: CBZ) is a leading professional services advisor to middle-market businesses nationwide. With industry knowledge and expertise in accounting, tax, advisory, benefits, insurance, and technology, CBIZ delivers actionable insights to help clients anticipate what is next and discover new ways to accelerate growth. CBIZ has more than 9,500 team members across 23 major markets coast to coast.

CBIZ strives to be our team members' employer of choice by creating an environment where team members are appreciated, recognized for their contributions, and provided with opportunities to grow, both personally and professionally, throughout their careers.

Together, CBIZ and CBIZ CPAs are ranked as one of the top providers of accounting services in the United States. CBIZ CPAs is an independent CPA firm that provides audit, review and attest services, while CBIZ provides business consulting, tax and financial services. In certain jurisdictions, CBIZ CPAs operates under its previous name, Mayer Hoffman McCann P.C.

Notice to Candidates Requiring Sponsorship
At this time, CBIZ is not engaging with applicants who require sponsorship.
Compensation & Benefits
The specific compensation for this role will be determined based on the education, experience, geographical location, and skill set of the individual selected for this position. Beyond income, you have access to: comprehensive medical and dental insurance, retirement savings, life and disability insurance, health care and dependent care reimbursement accounts, certification incentives, education assistance, referral program and much more. This posting will remain open for a minimum of three days and may close at any time thereafter.
Notice to Third-Party Agencies
CBIZ does not accept unsolicited resumes from recruiters or agencies. Any staffing/employment agency, person or entity that submits an unsolicited resume to this site does so with the understanding that the applicant's resume will become the property of CBIZ. CBIZ will have the right to hire that applicant at its discretion and without any fee owed to submitting staffing/employment agency, person or entity.
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Equal Opportunity Employer
CBIZ is an equal opportunity employer and reviews applications for employment without regard to the applicant's race, color, religion, national origin, ancestry, age, gender, gender identity, marital status, military status, veteran status, sexual orientation, disability, or medical condition or any other reason prohibited by law. If you would like more information about your EEO rights as an applicant under the law, please visit Know Your Rights .