HR Associate, Employment Dispute Resolution

Baltimore County Public Schools; Towson (MD); On-site; USD 38,000 - 64,000; Full time

Job summary

Baltimore County Public Schools is seeking an Employment Dispute Resolution (EDR) administrator to oversee complex administrative duties across EDR offices, investigations, and records management. You will provide guidance on policies, maintain data, and prepare reports while ensuring compliance with laws and board policies.

The role emphasizes confidentiality, data accuracy, and collaboration with human resources and site administrators.

Qualifications

• Associate degree or the completion of 60 or more college credits.
• Five years of experience in administrative support in the area of employee relations or related functions. Paralegal and/or legal office operations experience preferred.

Responsibilities

• Serves as the EDR office liaison to employees, administrators, and other BCPS offices, providing guidance on confidential investigations and administrative leave procedures.
• Facilitates placement of employees on administrative leave at alternative work locations and ensures accurate data entry in HRIS.
• Updates the administrative leave cabinet report for leadership and assists in drafting termination letters consistent with policies and laws.
• Assists in locating, reviewing, and preparing documents for subpoenas, MPIA requests, or other production in legal matters.
• Responds to inquiries regarding employee misconduct and ensures compliance with Board policies and state/federal laws.
• Administers post-employment background review processes and supports investigators with data gathering.
• Performs cross-office coordination for misconduct cases and maintains filing systems and document control.

Skills

HRIS systems

Microsoft Office

Data analysis

Confidentiality

Policy interpretation

Education

Associate degree

60+ college credits

Tools

Case management system

Microsoft Excel

HRIS software

Job description

Job Description

Performs complex and specialized work related to the administration of Employment Dispute Resolution (EDR) offices’ (EDR, Office of Investigations and Records Management, and Office of Equal Employment Opportunity) activities and processes. Provides interpretation and guidance to leadership and employees to ensure compliance with established guidelines, policies, laws, and regulations. Reviews, monitors, and analyzes employment dispute issues in the Baltimore County Public Schools (BCPS) regarding administrative leave, internal and external investigations, and termination processes. Prepares reports and correspondence. Gathers data and conducts research to provide a variety of administrative services. Performs other duties as assigned.

Responsibilities

Examples of Duties

• Serves as the EDR office liaison to employees, administrators, and other BCPS offices.Provides guidance to employees, supervisors, and related offices regarding procedures involving highly sensitive and confidential information including investigations, discipline and administrative leave procedures.
• Facilitates the placement of employees on administrative leave at alternative work locations. Distributes and collects relevant paperwork and reviews for accuracy with follow-up as needed. Ensures timely and accurate data entry into HRIS. Provides guidance to supervisors to ensure accurate timekeeping. Ensures that the time sensitive deactivation and reactivation of an employee’s credentials and system access is handled promptly. Facilitates the cancellation of administrative leave.
• Manages and updates the administrative leave cabinet report for leadership.
• Assists the Director to draft recommended termination letters that are consistent with applicable policies, procedures, and laws. Processes employee resignations and terminations from administrative leave. Drafts correspondence, memos and other documents, and edits for format, grammar, and completeness.
• Assists office heads to locate, review, and prepare documents for production in response to subpoenas, Maryland Public Information Act (MPIA) requests, or other requests for production in connection with litigation or other complaints filed with external agencies.
• Responds to inquiries regarding employee misconduct and provides guidance to administrators and office heads in compliance with Board of Education Policies, Superintendent Rules, and state and federal laws.
• Administers post-employment background review processes by monitoring criminal justice and background check notification systems, maintaining employee records, establishing cases in the case management system, and supporting investigators to collect information to assist with determining appropriate action.
• Processes HRIS assignment changes and coordinates inter-office communications and administrative actions related to misconduct cases for certain employee groups.
• Serves as primary liaison with vendor for case management system to include troubleshooting issues and report preparation.Ensures timely and accurate data entry and maintenance of the EDR case management system. Monitors status of cases and follows-up with appropriate offices and provides updates to EDR leaders.
• Facilitates high-volume processing of employment history review forms for former employees in compliance with State law. Conducts research of databases related to former employee conduct, including internal and external investigations, to ensure prompt and accurate reporting.
• Serves as office webmaster. Generates and revises content for web pages. Ensures information, including processes and forms, located on the office website are current, accurate, and accessible.
• Gathers information and obtains case files from investigators to assist in the preparation and editing of succinct, accurate and thorough reports.
• Provides follow-up to schools and offices to obtain necessary information. Collaborates with other offices within and adjacent to Human Resources and participates in cross-over case review meetings.
• Assists office heads with purchases of goods and services for EDR offices. Assists in the review and processing of receipts, invoices, expense reports and related financial documents.Reconciles receipts and procurement card purchases.
• Coordinates the storage, retrieval, and dissemination of information, data, files, and documents pertaining to office operations.Creates, organizes, and maintains electronic and paper document filing systems.Coordinates the archival and disposal of files.
• Maintains correspondence, document tracking and control systems. Tracks and follows up on assigned responses, due dates, reviews, and signatures.
• Assists, as needed, with gathering of evidence, investigation of facts and review of relevant policies, rules, and legal authority, to assess EDR issues and support the Director and Investigators with consultations, reviews and investigations.
• Assists in creating and providing training and support to BCPS departments, including live, video, and PowerPoint presentations. Assists in developing training brochures and handouts.
• Provides backup support, as needed, for processing employee background clearances.
• Performs other duties as assigned.

Qualifications

Minimum Qualifications

Education, Training And Experience

• Possession of an associate degree or the completion of 60 or more college credits.
• Five years of experience in administrative support in the area of employee relations or related functions. Paralegal and/or legal office operations experience preferred.

Note:Other combination of applicable education, training, and experience which provide the knowledge, skills and abilities necessary to perform effectively in the position, may be considered.

Licenses And Certificates

N/A

Knowledge, Skills, And Abilities

• Knowledge of human resources operations and applicable laws.
• Excellent written and verbal communication skills required.
• Excellent organizational, attention to detail, and time management skills.
• Skill in performing office purchasing, and related administrative activities.
• Skill in maintaining databases, spreadsheets, and logs.Skill in maintaining filing systems.
• Skill in operating personal computers and related office equipment.
• Skill in the use of Microsoft Office Suite (Word, Excel, Outlook, PowerPoint) and HRIS systems.Skill in setting up and maintaining electronic case database and paper filing systems.
• Skill in gathering and compiling information for reports.
• Skill in explaining procedural requirements to all levels of customers.
• Skill in synthesizing information and composing succinct, coherent and grammatically correct correspondence, memoranda, and brief reports.
• Ability to establish and maintain effective working relationships.
• Ability to maintain highly sensitive and confidential information.
• Ability to work independently and efficiently on diversified tasks simultaneously.
• Ability to work in a fast-paced fluid environment with guidelines but significant variation.
• Ability to quickly learn, apply, and communicate broad knowledge of rules and regulations applicable to personnel matters.
• Ability to perform basic mathematical computations.
• Ability to strictly adhere to rules and regulations.

Physical And Environmental Conditions

The work of this class is generally sedentary and performed in an office environment. Work includes the operation of office equipment, including personal computers, and occasional limited physical activities.

Conditions Of Employment

N/A

Salary

Grade 06/ESPBC (12-Month), $27.72 to $46.39 (Hourly Base Pay Scale for Non-Exempt Office Professionals, Clerical, and Classified 2026-2027 Effective July 1, 2026)

Visit the BCPS Office of Payroll website for additional information on pay scales, other compensation and leave accruals at https://www.bcps.org/fiscalservices/payroll

Other Compensation

This position may also be eligible for comp time as per the ESPBC Master Agreement. Visit the BCPS website for additional information at https://www.bcps.org/cms/One.aspx?portalId=2828&pageId=69996497

FLSA: Non-Exempt

RETIREMENT: Eligible for the Baltimore County Employees Retirement System

Benefits

BCPS offers a comprehensive benefits program for eligible employees including options for medical plans, dental plans, vision, life insurance, flexible spending accounts, disability coverage, and 403(b)/457 plans. Other benefits include paid holidays, sick, personal business, and bereavement days, and flexible leave options such as FMLA, sick bank, and board approved leaves. All new hires will attend a benefits meeting upon hire.

Visit the BCPS website for additional information about benefit plans for BCPS employees at https://www.bcps.org/hr/compliance/benefits_and_retirement

This document describes the duties and responsibilities of a position. It shall not be held to exclude duties not referenced nor limit the right of management to assign work to employees.

Proof Of Licenses, Certifications And Education

• Applicants are required to submit proof of licenses, certifications and education beyond high school to meet the required and preferred qualifications of the position. Diplomas or transcripts must show the applicant’s major field of study. Copies and unofficial transcripts are acceptable only at the application stage. Official transcripts must be provided only after you have accepted a contingent offer.
• Failure to submit proof of Licenses, Certifications and Education may result in your application not being considered. Proof of licenses, certifications, and/or education must be submitted with your application.

Proof Of Degree Equivalency

• Applicants who have obtained a degree from outside the United States are required to submit degree equivalence documentation from a MSDE approved Foreign Transcript Evaluation Agency. This information is located on the MSDE website at https://marylandpublicschools.org/about/Pages/DEE/Certification/Foreign-Transcript-Evaluation-Agencies.aspx

Pre-Employment Requirements

• All people employed by the Baltimore County Public Schools, regular and temporary, are required to be fingerprinted and have a criminal background investigation (per COMAR) completed. The fee charged for fingerprinting is $109.
• Anyone offered employment is required to provide proper identification and documentation of eligibility for employment in the US.
• If you have military experience, you will be asked to provide a copy of DD214.
• Official transcripts will be required upon hire and must be sent via escript/clearinghouse from your university.
• Some positions will require employees to undergo a physical examination.
• All newly hired personnel must attend a Benefits and Retirement Orientation meeting.
• Additional job verification will be required for salary credit.

Contact Information

Office of Business Operations, Support and Substitutes

Baltimore County Public Schools

[e-mail]

This document describes the duties and responsibilities of a position or group of positions.It shall not be held to exclude duties not referenced nor limit the right of management to assign work to employees.

About Us

Baltimore County Public Schools (BCPS) is the 22ndlargest school district in the nation and the 3rdlargest in Maryland with over 21,000 employees supporting over 111,000 students. BCPS has 26 Maryland Blue Ribbon Schools of Excellence and 23 National Blue Ribbon schools, 32 magnet schools and 116 magnet programs.

Baltimore County Public Schools is seeking highly effective employees that will inspire, support, and prepare our students for a successful future. BCPS works to embrace all stakeholders, engage them in authentic collaboration and empower them to be a part of positive change, so our students, staff, and system will excel. We hope you will join our dynamic community!