HR Assistant Intermediate

University Of Michigan; Ann Arbor (MI); Hybrid; USD 44,000 - 52,000; Full time

Job summary

The University of Michigan Institute for Social Research (ISR) seeks an HR Assistant to join the Human Resources team. You will provide customer-focused HR assistance to research centers, handling administrative and transactional support for HR processes.

Authorization to work in the U.S. is a precondition of employment and applicants for this position will not be sponsored for work visas. Hybrid work is available with on-site presence most days in Ann Arbor, MI.

Qualifications

• High school degree with at least 2 years of related HR experience.
• Proficient standard office computer skills (i.e. Microsoft Office, particularly excel, Google)
• Ability to communicate effectively with candidates and employees with diverse backgrounds at all levels of the organization
• Excellent organizational skills with ability to prioritize multiple concurrent duties
• Ability to maintain a high level of confidentiality
• Familiarity of an Applicant Tracking System
• Familiarity of Human Resource Information System

Responsibilities

• Process HR transaction requests in HRIS for student and non-student temporary positions as well as staff.
• Will claim, update, and close out tickets using the TDX Team Dynamix Case Management system for communicating with requestors and for tracking.
• Use HR automated tools, gather information and metrics, and audit data for forms.
• Respond to general HR inquiries, interpret policies and procedures, and provide advice. Coordinate with the Shared Services Center and Payroll when needed.
• Assist HR staff with training and other HR related projects and administrative duties as needed.
• Handle inquiries for HR compliance requests received.
• Post temporary jobs, assist with networking jobs based upon sourcing goals, and assist with reference checks as requested in consultation with other HR team members.
• Assist with new employee hiring processes including submission and tracking of remote I-9 requests as needed.Track and notify units of I-9 expiration dates.
• Assist with offboarding processes.
• Provide general administrative support, including filing, ordering office supplies, and purchasing card reconciliation.
• Maintain employee records, files, confidential documents and information in compliance with legal requirements, University protocols, and retention requirements.
• Perform periodic audits of files and data including email groups, staff lists, and personnel files.
• Answer and resolve inquiries via phone, email, and from walk‑in guests. Creating a welcoming atmosphere and providing excellent customer service for the HR team in all interactions with faculty, staff, students, and guests.
• First point of contact for employees requiring HR services, which requires on‑site presence most days.
• Other duties as assigned.

Skills

Microsoft Office

Excel

Google

Communication

Confidentiality

HR software familiarity

Education

Bachelor's degree in HR, Communications, Psychology

Tools

Applicant Tracking System

Human Resource Information System

PeopleSoft

Ticketing Systems

Team Dynamix

Job description

We are performing updates and maintenance to improve the applicant experience. As a result, the site will be unavailable from Saturday, August 8, at 9:00 p.m. ET through Sunday, August 9, at 8:00 a.m. ET. During this outage period, applications for job postings cannot be submitted.

A cover letter is required for consideration for this position and should be attached as the first page of your resume or CV. The cover letter should address your specific interest in the position and outline skills and experience that directly relate to this position.

Who We Are

The mission of the Institute for Social Research (ISR), the premier university-based social science research institute in the world, includes developing, conducting, and disseminating groundbreaking social science research, as well as training future generations of social scientists. ISR research and training is conducted across the five centers through the efforts of more than 350 primary and supplemental faculty, 600 regular staff, and upwards of 1,000 contingent (temporary) staff located across the country. Each of the Institute's five research centers has unique human resources needs and strategies.

Job Summary

The Institute for Social Research (ISR) is searching for an HR Assistant to join the Human Resources team. You will provide customer-focused HR assistance to research centers, handling administrative and transactional support for HR processes.

Authorization to work in the U.S. is a precondition of employment and applicants for this position will not be sponsored for work visas.

Responsibilities*

• Process HR transaction requests (such as hires, terminations, transfers, changes, additional pays, etc.) in HRIS for student and non-student temporary positions as well as staff.
• Will claim, update, and close out tickets using the TDX Team Dynamix Case Management system for communicating with requestors and for tracking.
• Use HR automated tools, gather information and metrics, and audit data for forms.
• Respond to general HR inquiries, interpret policies and procedures, and provide advice. Coordinate with the Shared Services Center and Payroll when needed.
• Assist HR staff with training and other HR related projects and administrative duties as needed.
• Handle inquiries for HR compliance requests received.
• Post temporary jobs, assist with networking jobs based upon sourcing goals, and assist with reference checks as requested in consultation with other HR team members.
• Assist with new employee hiring processes including submission and tracking of remote I-9 requests as needed.Track and notify units of I-9 expiration dates.
• Assist with offboarding processes.
• Provide general administrative support, including filing, ordering office supplies, and purchasing card reconciliation.
• Maintain employee records, files, confidential documents and information in compliance with legal requirements, University protocols, and retention requirements.
• Perform periodic audits of files and data including email groups, staff lists, and personnel files.
• Answer and resolve inquiries via phone, email, and from walk‑in guests. Creating a welcoming atmosphere and providing excellent customer service for the HR team in all interactions with faculty, staff, students, and guests.
• First point of contact for employees requiring HR services, which requires on‑site presence most days.
• Other duties as assigned.

The statements included in this description are intended to reflect the general nature and level of work assigned to this classification and should not be interpreted as all‑inclusive.

Required Qualifications*

High school degree with at least 2 years of related HR experience

• Proficient standard office computer skills (i.e. Microsoft Office, particularly excel, Google)
• Ability to communicate effectively with candidates and employees with diverse backgrounds at all levels of the organization
• Excellent organizational skills with ability to prioritize multiple concurrent duties
• Ability to maintain a high level of confidentiality
• Familiarity of an Applicant Tracking System
• Familiarity of Human Resource Information System

Desired Qualifications*

Bachelor's degree in Human Resources, Communications, Psychology, or a related field

• Experience working with an Applicant Tracking System
• Experience working with a Human Resource Information System
• HR experience in a higher education setting
• Knowledge of PeopleSoft, ticketing systems and/or Team Dynamix

Why Work at Michigan?

In addition to a career filled with purpose and opportunity, the University of Michigan offers a comprehensive benefits package to help you stay well, protect yourself and any eligible family members, and plan for a secure future.

• Benefits include: Generous time off
• A retirement plan that provides two-for-one matching contributions with immediate vesting upon meeting eligibility requirements
• Many choices for comprehensive health insurance
• Life insurance
• Long‑term disability coverage
• Flexible spending accounts for healthcare and dependent care expenses

Positions that are eligible for hybrid or mobile/remote work mode are at the discretion of the hiring department. Work agreements are reviewed annually at a minimum and are subject to change at any time, and for any reason, throughout the course of employment. Learn more about the work modes .

Work Schedule

This position is eligible for a hybrid work schedule, working at least three days per week on‑site in Ann Arbor, MI after an initial training period. Flexible work agreements are reviewed annually and are subject to change dependent on the business needs of the hiring department, throughout the course of employment.

Underfill Statement

The requirements listed reflect an HR Assistant Intermediate. Candidates with lesser experience are encouraged to apply and may be considered if the primary goal is not met as an HR Assistant Associate.

Salary may vary depending on qualifications, experience, and education of the selected candidate.

HR Assistant Intermediate 2 years + experience - $44,000 To $52,000

• HR Assistant Associate - 0-2 years of experience - $40,000 - $45,000

Additional Information

The Institute for Social Research (ISR) at the University of Michigan seeks to create a community of respect and authentic collaboration by recruiting and retaining individuals that represent a variety of voices as a reflection of our commitment to serve the people of Michigan, to maintain the excellence of the university, and to ground our research in varied disciplines, perspectives, and ways of knowing and learning.

The University of Michigan conducts background checks on all job candidates upon acceptance of a contingent offer and may use a third‑party administrator to conduct background checks. Background checks are performed in compliance with the Fair Credit Reporting Act.

Application Deadline

Job openings are posted for a minimum of 14 calendar days. This opening may be removed from posting boards and filled anytime after the posting period has ended.

U-M EEO Statement

The University of Michigan is an Equal Opportunity Employer. We are committed to providing an environment of mutual respect where equal employment opportunities are available to all applicants, including protected veterans and individuals with disabilities.