HR Assistant

Cabarrus Rowan Community Health Centers; Concord (NC); On-site; USD 21,000 - 30,000; Full time

Job summary

Cabarrus Rowan Community Health Centers is seeking a Human Resources Assistant to serve as the frontline point of contact for employees, applicants, vendors, and visitors seeking HR assistance. You will handle front-line customer service, manage communications, and support onboarding activities.

You will coordinate interviews, assist with benefits administration, maintain employee records, and support day-to-day HR operations while handling confidential information with discretion.

Qualifications

• Effective verbal and written communication
• Ability to plan, prioritize and complete tasks accurately
• Experience with HRIS (BambooHR) and ATS preferred
• Strong interpersonal skills with employees at all levels
• Excellent organization and attention to detail
• Ability to handle confidential information and maintain records
• No travel required
• Associate degree in business administration, HR or related field; 1 year HR experience preferred

Responsibilities

• Serve as the primary HR contact for employees and applicants
• Answer, screen, and route HR calls
• Greet visitors and provide professional customer service
• Respond to routine HR questions on benefits, onboarding, policies
• Coordinate interviews and onboarding activities
• Maintain employee records and prepare files for audits

Skills

Verbal communication

Written communication

Time management

Interpersonal skills

Attention to detail

Confidentiality

Education

Associate degree in business administration or HR

Tools

BambooHR

ATS

Job description

Title: Human Resource Assistant
Department: Human Resources
Status: Non-Exempt
Position Classification/Category: Administration
Level: N/A
Location: Upper Room
Hourly Pay Range:
Reports To: Human Resources Manager
Direct Reports: N/A

Summary of Position

The Human Resources Assistant serves as the primary administrative and customer service representative for the Human Resources Department. This position is the first point of contact for employees, applicants, vendors, and visitors seeking HR assistance. The Human Resources Assistant provides front-line customer service, manages departmental communications, coordinates administrative processes, maintains employee records, supports onboarding activities, assists with benefits administration, and ensures efficient day-to-day HR operations. The position supports recruitment activities through interview scheduling and onboarding coordination.

• Minimum Qualifications
  •Ability to communicate effectively both verbally and in writing. Able to plan, prioritze and complete assigned tasks with a high level of accuracy. Ability to work well under time constraints while maintaining accurate records. Ability to handle confidential information and elevate issues as appropriate.
  •Experience: 2 years of proven experience preferred.
  •Additional skills required:
• Experience with Human Resources Information Systems (HRIS), like BambooHR preferred. Experience with applicant tracking system (ATS).
• High degree of interpersonal skills both verbal and written, and ability to relate effectively with employees at all levels of the organization and external candidates/customers.
• Great organizational skills and attention to details. Ability to manage time and meet deadlines.
• Demonstrated ability to exercise good judgement in handling confidential and sensitive information.
  Ability to build/maintain effective interpersonal relationships.
• Travel required- None
• Education: Associate’s degree in business administration, human resources or relevant field preferred. One year of work experience in human resources or a related field.
  Certification(s)/Licensure: None
  Physical Requirements:
  The physical demands described here represent those that must be met by an employee to successfully perform the essential functions of this job.
  Continuous walking, standing and moving about.
  Human Resources Assistant Updated 11/11/2026
  Frequently bends, kneels and crouches.
  Frequently lifts, pushes or otherwise moves and positions patients or other objects, exerting up to 50 lbs.
  Repetitive movement of hands and fingers – typing and/or writing.
  Talk and hear.
• Key Responsibilities
  1.Serve as the primary point of contact for the Human Resources Department.
  2.Answer, screen, and route incoming phone calls to the appropriate HR team member.
  3.Monitor and respond to general HR email inquiries.
  4.Greet employees, applicants, vendors, and visitors and provide professional customer service.
  5.Respond to routine Human Resources questions regarding benefits, employment verifications, onboarding requirements, policies, and HR processes.
  6.Direct complex employee relations, benefits, leave administration, or compensation matters to the appropriate HR team member.
  7.Maintain a positive customer experience while handling confidential and sensitive information.
  8.Assist employees with completion of HR forms and required documentation.
  9.Coordinate daily administrative operations for the Human Resources Department.
  10.Maintain department calendars and scheduling requests.
  11.Schedule interviews, meetings, orientations, training sessions, and employee appointments.
  12.Prepare meeting materials, agendas, sign-in sheets, reports, and presentations.
  13.Draft routine correspondence, employment letters, verification letters, and departmental communications.
  14.Order and maintain departmental office supplies and onboarding materials.
  15.Assist with special projects, employee engagement activities, recognition programs, and departmental events.
  16.Coordinate conference room reservations and training logistics.
  17.Coordinate employee recognition and service anniversary programs.
  18.Assist with employee appreciation events and wellness initiatives.
  19.Support annual open enrollment meetings and employee education sessions.
  20.Maintain employee communication boards, HR announcements, and informational materials.
  21.Assist with preparation of new hire welcome materials.
  22.Scan, file, and electronically maintain employee records.
  23.Prepare personnel files for audits and accreditation reviews.
  24.Track receipt of required employee acknowledgments and policy sign-offs.
  25.Maintain departmental forms, templates, and standard operating procedures.