HR Advisor - Zeeland, MI

Tyson Foods; Zeeland (MI); On-site; USD 28,000 - 48,000; Full time

Job summary

Tyson Foods, Inc. in Zeeland, MI, seeks an HR Systems Support specialist to provide second-level support for HR processes, including data entry for hires, terminations, and salary actions.

You will handle 2pm–10:30pm shifts, resolve routine inquiries via Service Now, chat, or phone, and route more complex issues to the People Operations team. Requirements include a Bachelor's degree or equivalent, 2+ years in a customer-support role, strong Excel/Word/PowerPoint skills, and excellent

Qualifications

• Education: Bachelor's degree or equivalent combination of education and experience.
• Experience: 2+ years relevant customer support role and past data entry experience.
• Computer Skills: Proficient in Excel, Word and PowerPoint; HR systems knowledge is a plus.
• Communication Skills: Ability to interact with a broad range of end users with excellent verbal and written skills.
• Special Skills: Detail-oriented, able to multi-task in a fast-paced team environment; strong problem solving.

Responsibilities

• Support – 100%: Provide basic navigation support for routine correspondence per established procedures.
• Review and update key business processes and general master data components.
• Collaborate with People Operations to achieve faster SLA in support.

Skills

Customer service

Data entry

Excel

Word

PowerPoint

Communication skills

Teamwork

Attention to detail

Analytical skills

Multi-tasking

Education

Bachelor's degree or equivalent

Tools

SAP

Workday

Job description

Job Details

Job Details: MUST SIT IN ZEELAND, MI PLANT NO REMOTE WORK HOURS: Hours: 2pm - 10:30pm and be able to flex. The primary purpose of this position is to provide process and transactional support for HR systems & processes, including support for all users through the resolution of cases (using Service Now technology), chat and phone support. This position is expected to be a first point of contact with handling all support calls routing to the People Operations team, and other tasks as required to resolve first level support requests. This role will be responsible for assisting with a large volume of data entry and review related to team member business processes, including hires, terminations, salary adjustments, and other confidential items. This position will also monitor various HR inboxes and respond or escape to appropriate team, including COE, HR Strategic Partners, or Leadership

Essential Duties and Responsibilities

Support – 100% Receives and provides basic navigation support for routine correspondence following established procedures (such as address changes, application support, background check corrections and employee self-service support) Review and update of key business processes and general master data components Collaboration with the People Operations team to achieve faster support service level agreements that ensure department key performance indicators are met

Requirements

• Education: Bachelors degree or equivalent combination of education and experience
• Experience: 2+ years relevant customer support role and past data entry experience
• Computer Skills: Intermediate computer skills including generating simple letters, spreadsheets and/or graphics for personal business use or creating simple queries and simply formatted data output. Must be proficient in Microsoft Excel, Word, and Power point. Understanding of HR systems and processes is a plus.
• Communication Skills: Ability to interact with and communicate to a broad range of end users providing excellent support. Requires excellent communication skills, both verbal and written
• Special Skills: Must possess excellent customer service, basic analytical and trouble‑shooting skills, planning and organizational skills. Must be detail-oriented and work well in a team environment. Must be able to work in a fast‑paced environment. Must be able to multi‑task when applicable. Strong interpersonal skills, particularly as it relates to working effectively with others and building successful relationships throughout the organization. Excellent judgement and proven ability to analyze issues quickly & take appropriate action under limited time constraints. Perseveres to locate necessary data quickly to support customer resolution; Consistently delivers high-quality, timely work resulting in highly satisfied customers; Passion for learning; Familiarity with SAP/HR and Workday not required but highly valued; and team player.

Other Details

Supervisory: No. Travel: No relocation assistance eligible: No. Work Shift: 1ST SHIFT (United States of America)

Pay and Incentives

Pay Range/Rate: $20.67 - $35.10 Incentives: Annual Incentive Plan: No Long-Term Incentive Plan: No

Additional Notes

Hourly Applicants ONLY -You must complete the task after submitting your application to provide additional information to be considered for employment. The successful candidate(s) must be willing and able to perform the physical requirements of the job with or without a reasonable accommodation.

Equal Opportunity Employer Statement

Tyson is an Equal Opportunity Employer. All qualified applicants will be considered without regard to race, national origin, color, religion, age, genetics, sex, sexual orientation, gender identity, disability or veteran status.

CCPA Notice

CCPA Notice. If you are a California resident, and would like to learn more about what categories of personal information we collect when you apply for this job, and how we may use that information, please read our CCPA Job Applicant Notice at Collection, click here.

Company Culture

Our team members make the difference. If you are ready to grow your career with an industry leader and want to positively impact the team and community around you, then join us in helping us in raising expectations. Join us on the journey. At Tyson, we feed the world like family. Our Talent Strategy is to Attract, Grow, Reward and Retain the best talent, and we believe that our Culture is the connecting thread that drives that strategy! We strive to be a talent magnet to establish a reputation for being a talent rich organization where team members can grow their career while growing the business. We are a high performing organization where team members are rewarded (Pay, Benefits and Recognition) for their contributions, and given the opportunity to support and/or volunteer with programs that help Tyson make a lasting social impact in the communities where we live and work. To learn more about our culture, please read Our Purpose. The successful candidate(s) must be willing and able to perform the physical requirements of the job with or without a reasonable accommodation. Tyson Foods, Inc. is an Equal Opportunity Employer. If you are unable to apply for career opportunities through use of this site due to an impairment or disability, please contact [phone] for further assistance.