HR Administrator/Office Manager

Rebel Hotel Company; New York (NY); On-site; USD 65,000 - 70,000; Full time

Job summary

Join a leading hotel company as a Human Resources Administrator/Office Manager in New York. This full-time role supports HR functions, ensures compliance, and fosters a positive work environment. Ideal candidates possess strong communication and organizational skills, with a background in hospitality preferred. Enjoy a competitive salary and benefits while contributing to a passionate team dedicated to exceptional service.

Benefits

401(k)

401(k) matching

Health Insurance

Dental Insurance

Vision Insurance

Life Insurance

Paid Time Off

Qualifications

• Previous experience in HR and office management, preferably in hospitality.
• Professional HR certification (e.g., SHRM-CP, PHR) can be an advantage.

Responsibilities

• Manage recruitment, onboarding, and offboarding processes.
• Maintain HR files and ensure compliance with labor regulations.
• Assist in developing and implementing training materials.

Skills

Communication

Organization

Interpersonal

Problem-Solving

Confidentiality

Education

Bachelor’s degree in human resources

Bachelor’s degree in business administration

Tools

HR software

Microsoft Office Suite

Job description

Job Title: Human Resources Administrator/Office Manager

Department: Human Resources

Reports To: Head of Human Resources and Labor Relations

Location: New York, NY - On-Site, In Person Position

Job Type: Full-Time

Job Summary: The Human Resources Administrator/Office Manager plays a critical role in supporting the HR department and Corporate Office by managing administrative functions, ensuring compliance, and contributing to a positive and efficient workplace. This position involves overseeing document creation, record-keeping, payroll communication, benefits administration, ordering and company-wide initiatives while upholding the organization's values of togetherness, connection, inclusion, joy, passionate service, and empathy.

Key Responsibilities

Human Resources Administration

Administrative Support and Organization

• Maintain and organize HR files, company directories, and documentation in accordance with confidentiality and data protection policies.
• Design and print internal documents, policies, procedures, memos, and employee letters to ensure brand consistency.
• Order and manage supplies for the HR department
• Assist IT with communication and monitoring tasks.
• Create and update organizational charts and ensure they reflect current structure.
• Maintain accurate employee records, including personnel files, attendance, leave, and personal information.
• Ensure confidentiality and security of HR data.
• Compliance and Auditing
• Monitor wage compliance and conduct periodic audits to align with labor regulations.
• Assist with labor relations by organizing and maintaining necessary resources.
• Act as a liaison between the payroll company and employees to ensure accurate earnings, deductions, and compliance.
  
  

Recruitment, Onboarding, and Offboarding

• Manage the recruitment process, including job postings, screening applicants, scheduling and conducting interviews, and onboarding new employees.
• Support onboarding processes by ensuring proper documentation and system setup for new hires.
• Assist in offboarding, final paperwork, and system access removal.
• Coordinate with department heads to understand staffing needs.
  
  

Employee Relations and Communication

• Assist in creating and distributing company-wide announcements, memos, and presentations.
• Provide research and support for employee benefits, including enrollment and problem resolution.
• Foster open communication between departments and employees, acting as a resource for policy and procedure clarification.
• Address employee concerns and grievances.
• Promote a positive work environment and handle conflict resolution.
  
  

Training and Development

• Assist in coordinating and tracking employee training programs, ensuring compliance with mandatory training requirements.
• Assist in developing and implementing training materials and professional development initiatives.
• Assist with identifying training needs and coordinating training programs.
  
  

HR Initiatives and Event Support

• Organize and support company transitions, including hotel acquisitions and other operational changes.
• Facilitate employee engagement activities that align with the organization’s core values.
• Data Management and Reporting
• Maintain and update company tracking systems for onboarding, training, benefits, earnings, and deductions.
• Prepare HR reports and presentations to support leadership decision-making.
  
  

Drive Innovation

• Actively seek opportunities to improve processes, enhance efficiency, and introduce creative solutions that align with organizational goals.
• Analyze current workflows, identify bottlenecks, and propose actionable strategies to improve productivity and outcomes.
  
  

Corporate Office Management

Office Administration

• Check and distribute incoming mail and packages to appropriate team members.
• Manage office inventory and place orders for supplies as needed.
• Schedule office cleaning services and ensure a clean, organized work environment.
• Oversee upkeep and maintenance of office equipment, such as printers and copiers, and coordinating repairs as necessary.
• Be the face of the Corporate office.
• Greet visitors, ensuring a positive and welcoming experience.
• Answer and direct calls from the company phone line in a professional and courteous manner.
  
  

Budgeting and Financial Management

• Assist in budget preparation and monitoring of office expenditures.
• Ensure cost-effective management of office resources.
  
  

Technology Coordination

• Work alongside IT to address and resolve technical needs or equipment requests.
  
  

Meeting and Event Preparation

• Set up conference rooms and office spaces for meetings and events, ensuring proper organization and required resources are available.
  
  

Executive Support

• Provide administrative support to the President and CEO, including scheduling meetings and assisting with special projects.
  
  

Compliance and Policies

• Develop and implement office policies and procedures.
• Ensure compliance with health and safety regulations.
  
  

Required Skills, Experience And Knowledge

• Communication: Excellent verbal and written communication skills to interact effectively with staff, management, and external partners. Familiarity with designing documents and presentations for internal communication.
• Organization: Strong organizational skills to manage multiple tasks and priorities efficiently.
• Interpersonal: Ability to build and maintain positive relationships with employees, candidates, vendors, at all levels.
• Problem-Solving: Effective problem-solving skills to address issues promptly and efficiently.
• Confidentiality: Ability to handle sensitive information with discretion and confidentiality.
• Technical Proficiency: Proficiency in HR software, office management systems, and Microsoft Office Suite.
• Education: Bachelor’s degree in human resources, business administration, or a related field preferred
• Experience: Previous experience in HR and office management, preferably in the hospitality industry. Experience with recruitment and benefits administration is a plus.
• Certifications: Professional HR certification (e.g., SHRM-CP, PHR) can be an advantage.
• Knowledge: Understanding of labor laws and regulations, as well as familiarity with hotel operations.
• Proficiency: HR software, office management systems, and Microsoft Office Suite.
• Ability to challenge the status quo and offer creative solutions to complex challenges.
  
  

If you are a dedicated professional with a passion for hospitality and a knack for administrative excellence, we would love to hear from you. Apply today to join our team at Rebel Hotel Company!

Salary Range: $65,000.00 - $70,000.00 annually

Benefits

• 401(k)
• 401(k) matching
• Health Insurance
• Dental Insurance
• Vision Insurance
• Life Insurance
• Paid Time Off
  
  

Why Join Us?

• Opportunity to work with renowned properties in the heart of New York City and throughout the Country.
• Competitive salary and benefits package.
• Career growth and development in a supportive and dynamic work environment.
• Be part of a passionate team dedicated to providing exceptional service in the hospitality industry.