HR Administrative Manager - Customer Service Leader

Pinal-County; Florence (AZ); On-site; USD 55,000 - 76,000; Full time

Benefits offered by this job

Vacation & sick leave

Paid holidays

Sabbaticals every 5 years

Health insurance options

Dental & Vision

Tuition reimbursement

Flexible scheduling

Telehealth

Job summary

Pinal County is seeking an HR Administrative Manager to oversee the customer service team and elevate the employee experience across 2300 county employees. This supervisory, high‑impact role emphasizes planning, operations, and staff development within a supportive county HR environment.

The position focuses on delivering excellent customer service, managing office operations, and driving a positive culture. Strong organizational and communication skills are essential for success.

Qualifications

• High school diploma or GED equivalent.
• Five years of administrative work experience, including two years in a supervisory capacity.
• Arizona residents must have a valid Arizona Driver’s License on hire or within 30 days.

Responsibilities

• Perform administrative work of considerable difficulty in planning, directing, and coordinating activities of a program or division.
• Supervisory position: plan, assign, review work, train and discipline staff.
• Oversee customer service functions and ensure a positive employee experience.

Skills

Customer service standards

Staff supervision

MS Office

Planning & prioritizing

Data management

Education

High school diploma or GED

Associate's degree (preferred)

Tools

MS Office (Excel, Word)

Job description

Pinal County is seeking an HR Administrative Manager to oversee the customer service team and elevate the employee experience across 2300 county employees. This supervisory, high‑impact role emphasizes planning, operations, and staff development within a supportive county HR environment.

The position focuses on delivering excellent customer service, managing office operations, and driving a positive culture. Strong organizational and communication skills are essential for success.