HPC & AI Sales Coordinator

Aspen Systems Inc.; Denver (CO); Remote; USD 90,000 - 130,000; Full time

Benefits offered by this job

401(k)

401(k) matching

Health insurance

Paid time off

Vision insurance

Job summary

Aspen Systems is seeking an HPC & AI Sales Coordinator to support Sales Engineers and Executives from inquiry through delivery in the Denver area. You will research prospects, prepare accurate quotes, source components, and manage communications with scientists, researchers, and IT leaders to understand computing needs.

This role offers exposure to accelerators, interconnects, cooling tech, and software stacks, with a path to Sales Engineer or Sales Executive in our HPC & AI marketplace.

Qualifications

• 3+ years in IT, technical sales, sales support, or related field, or a degree in Engineering, Information Technology, Business, or Communications
• Working knowledge of server and cluster components (CPUs, memory, PCIe, GPUs, network adapters, storage, power) and how they affect performance, compatibility, and cost
• Strong written and verbal communication skills, with composure in dynamic customer conversations
• Strong organization, attention to detail, and responsiveness to deadlines
• Ability to learn advanced technologies quickly and discuss them credibly with expert customers
• Ability to work as part of a team, take directions from Sales Engineers, and offer constructive alternatives
• Proficiency with Microsoft Teams, Zoom, Webex, and other virtual collaboration tools

Responsibilities

• Research accounts and identify prospects in research, engineering, life sciences, finance, and AI/ML
• Quote and build detailed quotes from component lists with correct pricing
• Work with Sales Engineers on substitutions and recommended alternatives
• Maintain opportunity and pricing records in ERP/CRM
• Contact vendors and distribution partners for pricing, availability, and lead times
• Assist with purchasing components from vendors and partners
• Process customer purchase orders and coordinate with procurement, logistics, and finance for on-time fulfillment
• Respond promptly to customer emails and calls, supporting Sales Executives with quick turnaround
• Follow up after sale to confirm delivery and customer satisfaction
• Resolve customer issues quickly, escalating when needed
• Help organize events, webinars, trade shows, and customer meetings
• Stay current on HPC and AI technology trends, product roadmaps, and competitor offerings

Skills

IT sales experience

Technical sales

Customer engagement

Proposal development

Education

Engineering degree

Tools

ERP/CRM software

Job description

About Aspen Systems

For more than 40 years, Aspen Systems has been a trusted leader in High-Performance Computing, guided by one principle: every complex computing problem has a simple solution. We have delivered TOP500 systems and work closely with NVIDIA, AMD, Intel, and other leading technology manufacturers.We design, build, and support Linux clusters, GPU-accelerated AI training and inference systems, high-performance parallel storage systems, and enterprise rack-mount servers. Our customers include government agencies, universities, national laboratories, and research institutions working on some of the world’s most important scientific and computational challenges.Our goal is to be the leading provider of HPC and AI infrastructure in North America. Our culture is performance-driven and focused on doing excellent work for our customers.

Position Overview

As an HPC & AI Sales Coordinator, you will support our Sales Engineers and Sales Executives by researching prospects, preparing accurate quotes, sourcing components from vendors, and keeping customers informed from first inquiry through delivery. You will work with the latest accelerators, interconnects, cooling technologies, and software stacks, and will occasionally speak directly with scientists, researchers, and IT leaders to understand their computing needs.This role suits someone with some experience in IT or technical sales who wants to deepen their HPC and AI expertise and grow into a Sales Engineer or Sales Executive position in the HPC & AI marketplace.

Key Responsibilities

• Customer communications in all forms, including pre- and post-sales follow-up
  • Research accounts and identify prospects in research, engineering, life sciences, finance, and AI/ML
  • Contact customers based on Sales Engineer recommendations and company-provided lead lists
• Quoting and solution support
  • Build accurate, detailed quotes from component lists provided by Sales Engineers, with correct pricing
  • Work with Sales Engineers on component substitutions and recommended alternatives
  • Maintain opportunity and pricing records in our ERP/CRM system
• Vendor and partner management
  • Contact vendors and distribution partners for pricing, availability, and lead times
  • Register deals with qualified manufacturers and suppliers to secure the best pricing
  • Assist with purchasing components from vendors and partners
• Order fulfillment and customer care
  • Process customer purchase orders and coordinate with procurement, logistics, and finance for accurate, on-time fulfillment
  • Respond promptly to customer emails and calls, supporting Sales Executives with quick turnaround
  • Follow up after the sale to confirm delivery and customer satisfaction
  • Resolve customer issues and complaints quickly, escalating when needed
• Events and market awareness
  • Help organize and follow up on events, webinars, trade shows, and customer meetings
  • Stay current on HPC and AI technology trends, product roadmaps, and competitor offerings

Qualifications

• 3+ years of experience in IT, technical sales, sales support, or a related field, or a degree in Engineering, Information Technology, Business, or Communications
• Working knowledge of server and cluster components (CPUs, memory, PCIe, GPUs, network adapters, storage, power) and how they affect performance, compatibility, and cost
• Strong written and verbal communication skills, with composure in dynamic customer conversations
• Strong organization, attention to detail, and responsiveness to deadlines
• Ability to learn advanced technologies quickly and discuss them credibly with expert customers
• Ability to work as part of a team, take directions from Sales Engineers, and offer constructive alternatives
• Proficiency with Microsoft Teams, Zoom, Webex, and other virtual collaboration tools

Preferred (familiarity with several of these is plenty)

• Accelerated computing: NVIDIA data center GPUs and platforms (HGX, DGX), AMD Instinct
• High-speed networking: InfiniBand, RoCE, and AI Ethernet fabrics
• HPC and AI storage: Lustre, BeeGFS, IBM Storage Scale, WEKA, VAST
• Cluster software: Slurm, Kubernetes, Docker, Apptainer
• Data center infrastructure: high-density power and liquid cooling
• Experience assisting with IT, HPC, or AI infrastructure sales in the $100K+ range
• Experience with government, higher education, or research procurement, including contract vehicles, RFPs, and grant-funded purchases
• Responsible use of generative AI tools (ChatGPT, Claude, Copilot, and similar) for research and proposal development, with attention to accuracy and customer confidentiality

What You Bring

• A consultative approach: you listen carefully, weigh technical and budget constraints, and recommend practical alternatives
• Self-motivation and a strong commitment to customer success
• Business sense and an understanding of the sales process
• Critical thinking and problem-solving skills
• A collaborative attitude that supports the growth of colleagues and the team

Work Arrangement

This role can be based in our Denver, CO, or Omaha, NE, office, or remote within the U.S. Denver is preferred. Occasional travel to customer sites and events is required.

Additional Requirements

• U.S. citizens and those authorized to work in the US are encouraged to apply. We are currently unable to sponsor visas. We are a smoke/vape/drug-free work environment. You must be able to pass a drug screen and background check. We’re an equal opportunity employer. No employee or applicant will be discriminated against in any condition of employment because of race, color, national origin, sex, religion, age, disability, veteran status or any other status protected by law.
• Employment depends on passing a pre-employment drug screen and background check. Aspen Systems maintains a smoke, vape, and drug-free workplace.

Aspen Systems Benefits

Aspen Systems offers a complete competitive benefits package including Medical, Dental, and Vision coverage, Generous Holidays, Annual Bonuses, 401K/Matching, and Paid Vacations.It is a professional full-time career position.

Job Type: Full-time

• 401(k)
• 401(k) matching
• Health insurance
• Paid time off
• Vision insurance

Application Question(s):

• Due to government contracts, you must be a US citizen. Are you currently a US citizen?
• Can you pass a background check and drug screen?