Houston, Texas – Community Leasing Specialist (Multifamily & Affordable Housing)

Columbia Residential; Houston (TX); On-site; USD 40,000 - 52,000; Full time

Benefits offered by this job

Medical Insurance

Vision Insurance

401(k) Retirement Savings Plan

Paid Time-Off (including your birthday

Paid Holidays

Short-term Disability Insurance

Long-term Disability Insurance

Basic Life Insurance

Voluntary Life Insurance

Employee Referral Program

Job summary

Columbia Residential in Houston, TX, seeks a Community Leasing Specialist to market, show, and lease multifamily and affordable housing. You will prepare properties for tours, conduct pre-qualifications, and manage lease documents while delivering excellent customer service.

Role emphasizes sales-driven leasing, coordination of tours, and day-to-day operations support, including resident relations, renewals, and events to drive occupancy goals and tenant satisfaction.

Qualifications

• Sales and customer service experience required.
• LIHTC experience preferred.
• Strong communication and organizational skills.

Responsibilities

• Show apartments and close leases to meet occupancy targets.
• Prepare the property for open houses and manage tours.
• Handle day-to-day operations including phone inquiries and data entry.
• Conduct pre-qualifications and rental verifications.
• Design marketing campaigns to generate leads and show units.
• Assist with move-in/move-out procedures and document preparation.
• Maintain inventory of available apartments and renewals.

Skills

Sales

Customer Service

Property Management Software

LIHTC experience

Education

GED or High School Diploma

Associate degree preferred

Job description

Houston, Texas – Community Leasing Specialist (Multifamily & Affordable Housing)

Houston, Texas

Columbia Residential is looking for a Community Leasing Specialist located in Houston, Texas, to become a part contributor to fulfilling the mission and vision of the company.

Position Summary:
The Community Leasing Specialist interacts directly with prospective and current residents by marketing, showing, and leasing apartment homes in a courteous and prompt manner.

Job Specific Competencies:

• Prepare the property for receiving guests prior to the time designated for opening the office in accordance with established procedures.
• Lease apartments and aggressively sell its products and services with an acceptable closing ratio to achieve established goals and exceed budgeted occupancy percentages.
• Assist with the day-to-day operations and function of the community to include answering the phone, taking work orders, data entry, planning/hosting resident functions, community newsletter, etc.
• Conduct site tours for prospects; offer introduction to the Community amenities; show decorated model apartment homes and/or the vacant market-rate units.
• Develop, refine and effectively implement excellent telephone, personal sales and customer service techniques.
• Design marketing campaigns to generate activity, cold calling to businesses in order to generate hot leads. Decorate units to become show units.
• Maintain an accurate inventory of apartments available to rent, list of prospective residents and, a list of current information concerning renewals.
• Contact current residents in person and by written correspondence to renew lease while negotiating the highest rent increase possible.
• Prepare all lease-related documents, move-in, and welcome packages. Explain all lease documents to new and existing residents. Ensure all documents are completed accurately prior to resident move-in.
• Conduct pre-qualifications and rental verifications of prospective residents in accordance to company and housing rules and regulations.
• Follow established policies and procedures in the qualification, screening, and acceptance of applicants for residency.
• Deliver resident gifts; assist with move-in/move-out procedures by inspecting units prior to resident’s move-in to ensure units are clean and rent-ready.

Position Qualifications:
Education:

• High School Graduate or General Education Degree (GED) for consideration.
• Associate’s degree or equivalent form, 2-year college or Technical School preferred.

Experience/Specialized Knowledge:

• Sales and Customer Service.
• Property Management Software and Low-Income Housing Tax Credit (LIHTC) experience preferred.

Other Requirements:

• Complete in-house training within the first 90 days of employment.
• Passion – Enjoy the work you do; demonstrates a pleasant professional demeanor and show a desire for success.
• Entrepreneurial Spirit – Exhibit behavior that is consistent with the Vision, Mission Statement and Core Values of the Company; make the work environment enjoyable for self and others.

This job description should not be considered all-inclusive. It is merely a guide of expected job duties and responsibilities. The duties and responsibilities described are not permanent and may be modified an any time. At the request of management, an employee may be asked to perform additional duties within the scope of our work with little to no advance notice.

Flexible Benefits Options

Because we know that compensation is not your only consideration when making a career decision, Columbia Residential offers a rich and competitive benefits package to our team members.

• Medical Insurance
• Vision Insurance
• Supplemental Insurance (AFLAC)
• Prescription Drug Coverage
• Flexible Spending Account
• 401(k) Retirement Savings Plan
• Employee Assistance Program
• Performance-based Bonus Program
• Tuition and Professional Development Assistance
• Short-term Disability Insurance
• Long-term Disability Insurance
• Basic Life Insurance
• Voluntary Life Insurance
• Accidental Death and Dismemberment Insurance
• Paid Time-Off (including your birthday!)
• Paid Holidays
• Health Reimbursement Account
• Employee Referral Program

Our Company Culture is Represented By These Core Values
Columbia Residential is the leading property management and Development Company in this region, specializing in the low affordable market. Our Mission Statement is:

• To provide quality affordable housing for low- and moderate-income families.
• To provide an environment for its team members to excel and to be recognized and rewarded for their accomplishments.
• To provide the principals and partners a fair return on their efforts and investments.

As a growing company with more than 50 communities in the Atlanta, GA area, we are always looking to add professional and superior Community Leasing Specialists/Leasing Consultants to our management team to align with our Mission Statement and Core Value for the communities we serve.

• Integrity
• Responsibility
• Respect
• Character

If these Core Values are part of your attributes, we welcome you to join Columbia Residential!

We’d still love to hear from you. Get in touch with us and we’ll let you know when future career opportunities arise.