Houston Site Operations Leader (GM)

Flexcar; Houston (TX); On-site; USD 79,000 - 108,000; Full time

Benefits offered by this job

Flexible PTO

401(k) match from day one

Healthcare coverage

Discounted employee rate

Job summary

Flexcar is seeking a Site Manager to lead day-to-day operations at our Houston hub. You’ll drive operational excellence, manage P&L, oversee fleet readiness, staffing, vendor relationships, and ensure on-time fulfillment and a superior member experience seven days a week.

The role requires strong leadership, cost awareness, data-driven decisions, and a hands-on approach in a fast-paced environment. You’ll collaborate with HQ and mentor a team to sustain continuous improvement.

Qualifications

• Urgency and energy in daily work with willingness to take on more responsibility.
• Holds themselves to high standards and takes pride in work.
• Clear, empathetic communication to build trust with customers and teammates.
• Learns quickly and applies feedback promptly.
• Comfortable with data, spreadsheets and problem solving.
• No task is beneath them; can troubleshoot and contribute hands-on.

Responsibilities

• Oversee daily hub operations, fleet readiness, schedules, and vendor relationships
• Own the performance of the location including hiring, training, and team leadership
• Manage local P&L costs to drive profitability and sustainable growth
• Ensure consistent execution across service, fleet, and member experience
• Monitor KPIs like inventory availability, turnaround times, and NPS
• Deliver exceptional member experience with clean cars and timely orders
• Maintain a safe, clean site aligned with brand standards
• Collaborate with HQ to implement programs and improvements
• Role may focus as GM or Fleet/Member Experience Manager depending on needs

Skills

Drive & Work Ethic

Pursuit of Excellence

People Skills

Coachable & Curious

Analytical Thinking

Grit & Humility

Job description

Flexcar is seeking a Site Manager to lead day-to-day operations at our Houston hub. You’ll drive operational excellence, manage P&L, oversee fleet readiness, staffing, vendor relationships, and ensure on-time fulfillment and a superior member experience seven days a week.

The role requires strong leadership, cost awareness, data-driven decisions, and a hands-on approach in a fast-paced environment. You’ll collaborate with HQ and mentor a team to sustain continuous improvement.