Houston Branch - Teller

Southwest Airlines Federal Credit Union; Houston (TX); On-site; USD 21,000 - 26,000; Full time

Benefits offered by this job

Health insurance

Vision insurance

Life insurance

Disability insurance

Employee checking account

Paid Time Off

Paid Holidays

FSAs

401(k) plans with employer match

Casual dress code

Job summary

Southwest Airlines Federal Credit Union is hiring a Teller for our Houston Branch near Hobby Airport on the Gulf Freeway. The role supports deposits, withdrawals, and transfers, and involves educating members on products while delivering friendly service.

The successful candidate will assist with new accounts, meet cross-sell targets, and maintain knowledge of SWACU products. Working hours are standard weekday, with a focus on accuracy and member satisfaction.

Qualifications

• Six months of teller/cash handling experience in a sales/retail environment preferred.
• Strong knowledge of financial products and services is a plus.

Responsibilities

• Completes transactions and related documentation for deposits, withdrawals, loan payments, and transfers of funds
• Actively market and cross-sell current and new products and services of the credit union and educate members on the benefits and features of each
• Assist members with new accounts and account changes, answering and assisting members on incoming phone calls
• Multi-task, communicate clearly and effectively while maintaining a friendly and welcoming disposition towards members and co-workers
• Achieve and support SWACU department and individual goals
• Maintain a solid understanding of SWACU products and services

Skills

Cash handling

Sales

Customer service

Multi-tasking

Computer literacy

Symitar

MS Office

Education

High School diploma

Tools

Symitar

Microsoft Office

Job description

Southwest Airlines Federal Credit Union , a world class financial institution, is looking for a Teller for our Houston Branch located near Hobby Airport on the Gulf Freeway.

The Benefits of Working Here:

We work hard to ensure that our employees work in an environment of respect, trust, and fun! We are committed to helping our employees stay healthy, feel secure, grow and develop, and maintain a work/life balance through our comprehensive benefit programs:

• FREE health insurance
• FREE vision insurance
• FREE life insurance
• FREE short-term and long-term disability
• FREE employee checking account
• Paid Time Off up to 3 weeks per year
• 13 Paid Holidays (2 ½ weeks of more paid time off!)
• Flexible Spending Accounts
• 401(k) plans with employer match
• Casual dress code, every day!
• Ongoing training through classroom and online formats
• Employee recognition programs
• Employee committees that promote culture, fun, and wellness
• Monthly company-wide activities for our employees.

Position Responsibilities :

• Completes transactions and related documentation for deposits, withdrawals, loan payments, and transfers of funds
• Actively market and cross-sell current and new products and services of the credit union and educate members on the benefits and features of each
• Assist members with new accounts and account changes, answering and assisting members on incoming phone calls
• Multi-task, communicate clearly and effectively while maintaining a friendly and welcoming disposition towards members and co-workers
• Achieve and support SWACU department and individual goals
• Maintain a solid understanding of SWACU products and services

Position Requirements:

• Minimum six months previous teller/cash handling experience working in a sales / retail environment preferred
• Minimum 2 years previous teller/cash experience
• Strong knowledge of financial products and services
• Computer literate in Symitar and Microsoft Office environment including Word and Excel
• Ability to meet monthly cross-sales goals
• Strong organizational skills
• Basic knowledge of financial products and services
• High School diploma or equivalent combination of training and experience
• Strong ability to multi-task
• Must pass a Satisfactory Credit History Report and Background Check for consideration

Pay:

Starting pay DOE

Schedule:

Monday to Friday, 8:10 am - 5:10 pm (No weekends)

Work Location:

8441 Gulf Freeway Ste 103 Houston, TX 77017

Company Overview:

Southwest Airlines Federal Credit Union provides a complete array of financial services for all employees and families of Southwest Airlines and over 200 more companies across the United States. Since our inception, we have continued to maintain a rapid pace of growth throughout our four branches in TX and AZ! We now serve over 50,000 members nationwide and we’re still growing! Our members enjoy the most elite financial services and the best member service around! Learn more about us on our website: https://www.swacu.org/connect/careers.html