Housing Support Policy and Provider Training Specialist - Human Services Program Representative 2

Minnesota Department of Human Services; Saint Paul (MN); Remote; USD 68,000 - 101,000; Full time

Benefits offered by this job

Health insurance

Paid leave and holidays

Pension plan

Life insurance

Disability insurance

Tuition reimbursement

Job summary

The Minnesota Department of Human Services is seeking a Housing Support Policy and Provider Training Specialist to shape and apply HSP policy, train providers, and oversee quality assurance within HHSSA Housing Support. You will develop and modify policies, ensure provider training, and coordinate across state government to support homelessness prevention for people with disabilities and older adults.

Join a team that collaborates with counties and tribes, provides extensive training, and

Qualifications

• Three (3) years of advisory or strategic-level experience in government or non-profit housing-related programs.
• Experience in developing and presenting training material in various formats and accessibility needs.
• Contract management and/or basic financial management/budgeting practices.
• Understanding of eligibility, payment, and tracking systems (MAXIS, MMIS, HMIS).
• Knowledge of program design, policy development, and continuous improvement.
• Proficiency in initiating, tracking, and completing project work.

Responsibilities

• Leads HSP policy development, interpretation, and quality assurance to meet program standards.
• Trains internal and external partners, develops best practices and standards.
• Develops training materials for new and existing providers.
• Coordinates county/tribal meetings and provides policy guidance.
• Provides technical assistance on request and manages selected projects.

Skills

Advisory experience

Training materials

Contract management

MAXIS/MMIS/HMIS

Program design

Policy development

Continuous improvement

Project management

Communication skills

Education

Bachelor’s degree substitute for 1 year

Master’s degree substitute for 2 years

Tools

MAXIS

MMIS

HMIS

Job description

• Telework Eligible: Yes

Working Title: Housing Support Policy and Provider Training Specialist

Job Class: Human Services Program Representative 2

Agency: Human Services Dept

• Job ID: 97698
• Location: St. Paul
• Telework Eligible: Yes
• Full/Part Time: Full-Time
• Regular/Temporary: Unlimited
• Who May Apply: Open to all qualified job seekers
• Date Posted: 10/13/2026
• Closing Date: 10/19/2026
• Hiring Agency/Seniority Unit: Human Services Dept / MAPE DHS Central Office
• Division/Unit: DHS-Central Office / HHSSA Housing Support
• Work Shift/Work Hours: Day Shift / 8:00am to 4:30pm
• Days of Work: Monday - Friday
• Travel Required: Yes, (10-15% for meetings)
• Salary Range: $32.97 - $48.60 / hourly; $68,841 - $101,476 / annually
• Classified Status: Classified
• Bargaining Unit/Union: 214 - MN Assoc of Professional Empl/MAPE
• FLSA Status: Nonexempt
• Designated in Connect 700 Program for Applicants with Disabilities: Yes

The Department of Human Services is unable to provide sponsorship for work visas. Applicants must be eligible to work in the United States at the start of employment. DHS does not participate in E-Verify.

The work you'll do is more than just a job.

At the State of Minnesota, employees play a critical role in developing policies, providing essential services, and working to improve the well‑being and quality of life for all Minnesotans. The State of Minnesota is committed to equity and inclusion, and invests in employees by providing benefits, support resources, and training and development opportunities.

This position is eligible for telework for applicants who reside in Minnesota or in a bordering state, with supervisory approval and satisfactory performance. If you live in a state bordering Minnesota, you must live within 50 miles or less from the primary work location to be eligible for telework.

Flexible work hours may be permitted with supervisor approval.

Join our dedicated Housing Support Program (HSP) team in the Homelessness, Housing, and Support Services Administration (HHSSA) where you will play a vital role in shaping, applying, and enhancing HSP policy. In this role you will develop, apply, and modify HSP policy, ensure HSP providers receive needed training, and oversee the program’s quality assurance process. This position provides extensive training and technical assistance to HSP providers as well as county and tribal contract managers and planners. You will also work to ensure that issues and concerns are logged and resolved in a timely fashion. You will represents the HSP on a variety of workgroups and coordinates across state government to ensure that HSP is an included response in efforts to end and prevent homelessness for people with disabilities and older adults.

Responsibilities include, but are not limited to:

• Leads HSP policy development and interpretation, program improvement, and quality assurance processes to ensure compliance with program-related standards as outlined in the HSP Agreement.
• Participates in the development and interpretation of HSP policy, trains internal and external partners, and establishes best practices and standards for the HSP.
• Develops and executes training materials designed to provide prospective, new, and experienced providers with information related to HSP.
• Coordinates county and tribal contract manager and planner meetings to address programmatic issues and provide guidance around HSP policy and standards.
• Provides technical assistance related to HSP upon request from internal and external partners.
• As assigned, manages projects, participates in collaborative efforts, and assists with development activities underway in HHSSA and other areas of state government affecting the planning for housing-related services and supports.

Minimum Qualifications

To facilitate proper crediting, please ensure that your resume clearly describes your experience in the areas listed and indicates the beginning and ending month and year for each job held.

Three (3) years of advisory or strategic-level experience in government or non-profit agency focused on supportive housing, housing assistance, housing support, or another related programs.

Demonstrated experience must include:

• Working knowledge of the role of income support programs in Minnesota’s human services and community health systems.
• Skilled in developing and presenting training material in a variety of formats, supporting a wide range of learning styles and accessibility needs.
• Contract management and/or basic financial management/budgeting practices.
• Practical understanding of eligibility, payment, and tracking systems such as MAXIS, MMIS, and HMIS.
• Skilled in program design, implementation, management, and policy development.
• Knowledge of continuous improvement methods.
• Proficiency in initiating, tracking, and completing project work.

A bachelor’s degree in social work, public policy, public administration, or a related field may substitute for one (1) year of work experience.

A master’s degree in social work, public policy, public administration, or a related field may substitute for two (2) years of work experience.

Preferred Qualifications

• Variety of experiences working effectively with others from different backgrounds and cultures.
• In-depth understanding of eligibility and quality assurance standards for HSP.
• Comprehensive understanding of all HSP setting types, including their unique requirements and best practices, and the ability to apply this knowledge in training and technical assistance.
• In-depth understanding of the role and function of eligibility, payment, and tracking systems such as MAXIS, MMIS, and HMIS.
• Experience in analyzing and addressing quality assurance issues.
• Skill in clearly communicating complex information to diverse audiences.
• Expertise in developing training materials and technical assistance tools.
• Experience working with training development software such as Articulate 360.
• Experience interpreting and applying state and federal laws.
• Strong facilitation skills for guiding discussions and soliciting diverse perspectives.
• Proven ability to prioritize effectively in a dynamic environment with multiple partners.
• Exceptional communication, interpersonal skills, professionalism, and responsiveness.
• Knowledge of DHS policies, procedures, processes, laws and rules, state information technology practices and issues.

Additional Requirements

• The Minnesota Department of Human Services (DHS) will conduct criminal background checks on all finalists for this position. Finalists must pass the DHS background check.
• Employee reference checks will be conducted on all finalists. This may include a review of documentation related to job performance. It also includes contact with the applicant's former employer(s).

Contact

If you have questions about this position, contact Maia Uhrich at [e-mail].

To receive consideration as a Connect 700 Program applicant, apply online, email the Job ID# 97698, the Working Title and your valid Proof of Eligibility Certificate by the closing date to Dennis Stevenson at [e-mail].

If you are an individual with a disability and need an ADA accommodation for an interview, you may contact the Department of Human Services’ ADA Coordinator at 651-431-4945 or DEPARTMENT OF HUMAN [e-mail] for assistance.

Benefits

As an employee, you'll have access to one of the most affordable health insurance plans in Minnesota, along with other benefits to help you and your family be well.

Your benefits may include:

• Paid vacation and sick leave
• 12 paid holidays each year
• Low-cost medical, dental, vision, and prescription drug plans
• Fertility care, including IVF
• Diabetes care
• Dental and orthodontic care for adults and children
• 6 weeks paid leave for parents of newborn or newly adopted children
• Pension plan that provides income when you retire (after working at least three years)
• Employer paid life insurance to provide support for your family in the event of death
• Short-term and long-term disability insurance that can provide income if you are unable to work due to illness or injury
• Tax-free expense accounts for health, dental, and dependent care
• Resources that provide support and promote physical, emotional, social, and financial well-being

Support to help you reach your career goals:

• Training, classes, and professional development
• Tuition reimbursement
• Federal Public Service Loan Forgiveness Program (Some positions may qualify for the Public Service Loan Forgiveness Program. For more information, visit the Federal Student Aid website at studentaid.gov)

Employee Assistance Program (EAP) for work/life support:

• A voluntary confidential program that helps employees and their families with life challenges that may impact overall health, personal well-being, or job performance
• Common sources of stress can be addressed through the EAP: mental health, relationship challenges (personal and work), grief and loss, finances, and legal issues
• Daily Living/Convenience Services: Chore services, home repair, trip planning, child/elder care

Programs, resources and benefits eligibility varies

based on type of employment, agency, funding availability, union/collective bargaining agreement, location, and length of service with the State of Minnesota.

EQUAL OPPORTUNITY EMPLOYERS

Minnesota state agencies are equal opportunity, affirmative action, and veteran-friendly employers. State agencies are committed to creating a workforce that reflects the diversity of the state and strongly encourages persons of color and Indigenous communities, members of the LGBTQIA2S+ community, individuals with disabilities, women, and veterans to apply. The varied experiences and perspectives of employees strengthen the work we do together and our ability to best serve Minnesotans.

All qualified applicants will receive consideration for employment without regard to race, color, creed, religion, national origin, sex (including pregnancy, childbirth, and disabilities related to pregnancy or childbirth), gender identity, gender expression, marital status, familial status, age, sexual orientation, status regarding public assistance, disability, veteran status or activity in a local Human Rights Commission or any other characteristic protected by law.

Applicants With Disabilities

Minnesota state agencies make reasonable accommodations to their employees and applicants with disabilities. If you have a disability and need assistance in searching or applying for jobs with the State of Minnesota, call the Careers Help Desk at 651-259-3637 or email [e-mail] and let us know the support you need.