Housing Stabilization Specialist (Bilingual in Spanish Preferred)

Activate Care; Boston (MA); Hybrid; USD 34,000 - 43,000; Full time

Job summary

Activate Care in Boston, MA seeks a Housing Stabilization Specialist to advocate for families, coordinate housing-related services, monitor tenancy preservation, and connect clients with medical, educational, and community resources across Massachusetts.

This on-site role requires regular presence at the housing hub and shelters, with travel to client locations during working hours, and offers hybrid options for eligible candidates.

Qualifications

• High School Diploma required; Bachelor’s degree preferred.
• 2+ years of experience providing intensive housing placement services preferred.
• Fluent in English; Spanish is a plus.
• Massachusetts driver's license and reliable transportation required.
• Experience in shelters, social services, or housing navigation.
• Proactive, organized, and able to work independently and with teams.

Responsibilities

• Conduct housing stabilization activities to ensure tenancy preservation for families who transitioned to permanent housing.
• Demonstrate empathy and integrity while collaborating with colleagues and clients.
• Conduct monthly outreach to families and landlords.
• Mediate relationships between clients and landlords; assist with tenancy issues.

Skills

English fluency

Spanish preferred

Massachusetts driver's license

High organization

MS Office familiarity

Independent worker

Education

High School Diploma

Bachelor’s degree preferred

Tools

Excel

Pivot tables

Lookup functions

Job description

About Activate Care:

At Activate Care, we’re on a mission to improve health equity and drive improved health outcomes across the country. Our Community Care Record platform enables healthcare and community organizations to coordinate care for populations challenged with health-related social needs. Path Assist is our tech-enabled community health worker program for HRSN utilizing an evidence-based, structured intervention. Our goal is simple: increase health confidence, improve self-efficacy, and reduce inappropriate healthcare spend.

Activate Care has partnered with Metro Housing Boston of Massachusetts to provide supportive assistance to a rapidly growing number of unhoused families.

This is a hybrid role where applicants should reside within the Boston, MA area to be considered for this position.

Role Overview:

The Housing Stabilization Specialist will act as a client advocate, conducts housing stabilization activities to ensure tenancy preservation for families who have transitioned into permanent housing across Massachusetts. This role will conduct minimum monthly outreach to families and landlords and engage in tenancy preservation activities where appropriate.

This position requires regular on-site presence at the designated housing hub, and their assigned shelter location within Massachusetts. This position will require regular travel to various client locations during designated working hours.

This position will focus on assisting families and individuals with their unique needs to maintain successful long-term housing. The Housing Stabilization Specialist will support housing initiatives, including but not limited to medical resources, school progress, and connecting families to other resources as appropriate.

Responsibilities:

• Conduct housing stabilization activities to ensure tenancy preservation fro families who have transitioned out of CCA-supported family shelter sites into permanent housing


• Demonstrate integrity and empathy by working with passion, commitment and honesty in the best interest of colleagues and members in a collaborative manner.


• Conduct at minimum, monthly outreach to families


• Conduct at minimum, monthly outreach to the landlord


• Medicate relationships between client/family and landlord


• Intervene if tenancy is endangered


• Advocate for client/family with housing court


• Routinely assess client/family needs as they evolve


• Assist with medical care connections


• Monitor family and children’s school progress


• Document and update the Stabilization plan as required in ETO online platform


• Document progress with ETO Touchpoints


• Collaborate with case managers and housing navigation liaisons to ensure smooth transitions of family support


• Other duties as assigned

Qualifications & Skills:

• Minimum of High School Diploma is required, Bachelor’s degree preferred.


• 2+ years of experience providing intensive housing placement services preferred.


• Must be fluent in English, fluency in Spanish is preferred.


• Valid Massachusetts Drivers License and consistent, reliable personal transportation with the ability to travel throughout Massachusetts during working hours is required.


• Previous experience working within Emergency & Family Shelters settings is preferred.


• Experience working with individuals who have recently immigrated to the US.


• Must be highly organized and self-directed with a proven ability to work with supervision on projects of a diverse nature.


• Requires excellent interpersonal skills to communicate and work with staff and external partners of all skill and experience levels.


• Experience in shelters, social services or related environments supporting people with housing navigation.


• Strong in identifying problems and opportunities for improvement with plans for resolution.


• Must be able to work collaboratively and create an atmosphere of trust and respect within project teams and with external partners.


• Intermediate Computer skills: including Excel, pivot tables, lookup functions, etc. and other Microsoft Office products.


• High sense of diplomacy to recognize politically sensitive issues.


• Ability to take personal initiative and work independently, as well as part of a team.

Pay Rate:

$28 per hour. This position is also eligible for standard company benefits.

Diversity & Inclusion:

At Activate Care, we are committed to providing an environment of mutual respect where equal employment opportunities are available to all applicants and teammates without regard to race, color, religion, sex, pregnancy (including childbirth, lactation, and related medical conditions), national origin, age, physical and mental disability, marital status, sexual orientation, gender identity, gender expression, military and veteran status, and any other characteristic protected by applicable law. Activate Care believes that diversity and inclusion among our teammates is critical to our success as a company, and we seek to recruit, develop, and retain the most talented people from a diverse candidate pool.

The organization is committed to providing reasonable accommodations to qualified individuals with disabilities throughout the hiring process. If you require an accommodation to participate in the interview process, please let our team know at the time of scheduling.

The Company will not sponsor applicants for work visas at this time.