Housing Stability Navigator

Native-American-Connections; Phoenix (AZ); On-site; USD 29,000 - 32,000; Full time

Job summary

Native American Connections in Phoenix, AZ, is seeking a Housing Case Manager to provide stability for chronically homeless residents in our properties. You will coordinate move-ins, orient residents to program rules, and deliver life-skills and workforce supports within a collaborative on-site team.

The role requires at least two years’ experience with homeless populations, strong communication skills, and a valid Arizona driver’s license for transportation and field tasks.

Qualifications

• Two years’ experience working with the chronically homeless population.
• Two years’ experience in service delivery or any combination of related education, professional training, or work experience that demonstrates the ability to successfully perform duties.
• Knowledge of the economic, educational, and social problems of Native Americans and referral services.
• Excellent communication skills – written and oral.
• Possess and maintain a valid Arizona driver’s license reliable transportation and a clean driving record.

Responsibilities

• Case management in this community relies on the collaboration and communication of all case managers, property managers, and on-site service providers
• As part of the case management team, participate in move-ins to do an orientation of programs available to the resident.
• Engage residents in programs and events through outreach, encouragement, and involving residents in their community
• Complete the initial case plan within 5 days of move-in; complete intake forms with clients and evaluate the level of need for workforce case mgt services within 5 days of move-in; complete and update resident case management plans and files monthly.
• Deliver and/or facilitate life-skills development curriculum for individuals and groups. Connect clients to community resources that offer life skills and employment assistance.
• Maintain a strong working relationship with NAC outpatient services and referrals for behavioral health counseling as appropriate
• Provide referrals for emergency stabilization as needed; provide referrals for and/or deliver Financial Education: take requests and pick up food boxes; manage bus pass program; refer (and follow-up) to DES, applications for food stamps, AHCCCS as needed; Work individually with clients to remove barriers to employability; and enroll and terminate participants per agency program requirements
• Maintain timely, accurate written file documentation on participant attendance, services and progress, rental history, and recertification of income, become proficient in HMIS computer software programs for case management data, and utilize the system to benefit your case management documentation.
• Conduct monthly community meetings, health and safety issues, and resident conduct through the community through one-on-one education of the residents as needed.
• Other duties as assigned

Skills

Experience with homeless population

Teamwork

Communication skills

Driver's license

Job description

Native American Connections in Phoenix, AZ, is seeking a Housing Case Manager to provide stability for chronically homeless residents in our properties. You will coordinate move-ins, orient residents to program rules, and deliver life-skills and workforce supports within a collaborative on-site team.

The role requires at least two years’ experience with homeless populations, strong communication skills, and a valid Arizona driver’s license for transportation and field tasks.