Housing Stability Case Manager - Permanent Supportive Housing Scattered Sites

Community Of Hope Inc.; Washington (District of Columbia); Hybrid; USD 34,440 - 37,195; Full time

Benefits offered by this job

Medical, dental, vision insurance

403(b) retirement

Tuition reimbursement & loan repayment

Licensing reimbursement & CEU funding

Job summary

Community of Hope is seeking a full-time Housing Stability Case Manager for our Scattered Site Program in Washington, DC. The role focuses on helping families secure and maintain stable housing, increase income through benefits and education, and strengthen overall family stability.

Located at Stanton Commons in Southeast, DC, the position is hybrid and part of a mission-driven team dedicated to ending homelessness.

Qualifications

• Bachelor’s degree in social work or related field required or 4 years social service experience.
• Minimum one year work experience in social service or related field.
• Strong interpersonal, conflict-resolution, and organizational skills.
• Ability to work independently and as a team.
• A valid driver’s license and regular access to a car, as well as proof of auto insurance, required.

Responsibilities

• Develop case management plans with adults and children, updated monthly and signed by clients and case manager.
• Meet with families weekly to review progress and follow up on tasks and services.
• Assist with housing search and placement, accompany families to view units, and advocate with landlords.
• Network with community resources and make appropriate referrals, including to COH Therapist.
• Complete required assessments with families.
• Coordinate with Youth Specialists to ensure children’s needs are included in plans.
• Obtain signed release of information forms and communicate with treatment and vocational programs.

Skills

Interpersonal skills

Conflict resolution

Organizational skills

Independent work

Team collaboration

Driver's license

Education

Bachelor’s degree in social work or related field

Job description

Housing Stability Case Manager – Permanent Supportive Housing Scattered Sites – Families

Washington, DC | Hybrid | $25.96 - $26.92 | Washington Post Top Workplace

Do you have a passion for working with families and individuals in need of healthcare, housing, and community support services? Community of Hope is seeking a full‑time Housing Stability Case Manager for our Scattered Site Program. In this role, you’ll help families secure and maintain stable housing, increase their self‑efficiency through income, benefits, and education, and strengthen overall family stability. Join a mission‑driven team dedicated to ending homelessness and making a difference every day! This position is located at Stanton Commons in Southeast, DC.

Our Approach and Values

• We celebrate people’s strengths and acknowledge the impact of trauma on people’s lives.
• We embrace diversity, welcome all voices, and treat everyone with respect and compassion.
• We lead and advocate for changes to make systems more equitable.
• We strive for excellence and value integrity in all that we do

What You’ll Do

• Works with adults and children to develop case management plans that are updated at least monthly and signed by clients and case manager, which incorporate goals for both adults and children related to core goal areas: finding stable housing; increasing income; and family stabilization and support.
• Meets weekly and as needed with families on caseload to develop case plans, review progress, and to follow‑up on tasks and services.
• In collaboration with families and Housing Specialist, assists with housing search and placement process, sometimes accompanying families to view units, advocating for families with landlords, and assisting families with applications and other paperwork.
• Networks with community resources for housing, employment, substance abuse treatment, mental health treatment, training, etc., and makes referrals as appropriate, including to COH Therapist and other community resources, as appropriate.
• Completes required assessments with families.
• Meets regularly with Youth Specialists to ensure children’s needs are part of the parent’s case management plan.
• Obtains signed release of information forms and communicates regularly with staff at treatment programs, substance abuse programs, and vocational programs.

Requirements

• Must‑Haves
  • Bachelor’s degree in social work or related field required or 4 years social service experience.
  • Minimum one year work experience in social service or related field.
  • Strong interpersonal, conflict‑resolution, and organizational skills.
  • Ability to work independently and as a team.
  • A valid driver’s license and regular access to a car, as well as proof of auto insurance, required for staff working in scattered site housing programs.
• Nice‑to‑Haves
  • Prior experience working with individuals or families experiencing homelessness and/or living in poverty strongly.

Why You’ll Love Working Here!

At COH, we prioritize the following well‑being and work‑life balance‑centered benefits: (Full‑Time)

• 8 x Washington Post 150 Top Workplaces winner
• 8‑hour workdays with paid lunch
• 3 weeks vacation (additional week after two years), 2 weeks sick leave, + 11.5 paid holidays and one personal floating holiday on an annual basis.
• Annual performance‑based raises, up to 5% of your annual pay.
• Tuition reimbursement & loan repayment (NHSC & DCHPLRP), Licensing reimbursement & CEU funding.
• Medical, dental, vision, life & disability insurance + 403(b) retirement.
• Leadership development, internal promotions and career growth opportunities.
• A culture grounded in equity, compassion, and well‑being.

About Us

Community of Hope is a mission‑driven, innovative, rapidly growing nonprofit, and Federally Qualified Health Center. For over 45 years, we have provided health and housing services, perinatal care coordination, and community support services to make Washington, DC more equitable. Community of Hope also strongly emphasizes maternal and child health, with midwifery practice and the only free‑standing birth center in DC. We are honored to be one of DC’s largest providers of housing and homelessness prevention services for families and individuals throughout DC. Through our Family Success Center, our WIC nutrition centers, and our various partnerships, we have reached hundreds and believe that everyone in DC deserves to be healthy, housed, and hopeful.

Community of Hope is an equal opportunity employer.