Housing Stability Case Manager - Permanent Supportive Housing Site Based

TEAMS Constructions; Washington (District of Columbia); Hybrid; USD 54,000 - 56,000; Full time

Benefits offered by this job

Paid lunch

3 weeks vacation

11.5 paid holidays

Tuition reimbursement & loan repayment

Job summary

Community of Hope in Washington, DC is seeking a full-time Housing Stability Case Manager for our Permanent Supportive Housing; Site Based Program, located at Mississippi Ave in Southeast, DC.

You will assist clients in securing stable housing, enhancing self-sufficiency through income, benefits, and education, and coordinating with housing specialists and service providers within a housing-first framework. The role emphasizes client-centered support and regular documentation.

Qualifications

• Bachelor’s degree in social work or related field required or 4 years social service experience.
• Minimum one year work experience in social service or related field required with degree. Minimum four years work experience in social service field if no degree.
• Strong interpersonal, conflict-resolution, and organizational skills required.
• Ability to work independently and as a team required.
• A valid driver’s license and regular access to a car, as well as proof of auto insurance, required for staff working in scattered site housing programs.

Responsibilities

• Welcomes individual adults and families to the program, explain rules and client rights; provide copy of program rules.
• Develop measurable goal plans with action steps; update per guidelines and sign with client.
• Network and coordinate with community resources; make referrals and track client participation.
• Assist housing search with Housing Specialist; accompany clients to view units and assist with applications.
• Conduct scheduled and unscheduled home visits; provide tenant education per guidelines.

Education

Bachelor’s degree in social work

4 years social service experience

Strong interpersonal, conflict-resolution, and organizational skills

Ability to work independently and as a team

Job description

Housing Stability Case Manager - Permanent Supportive Housing Site Based

Washington, DC | Hybrid | $25.96 - $26.92 | Washington Post Top Workplace

Do you have a passion for working with families and individuals in need of healthcare, housing, and community support services? Community of Hope is seeking a full-time Housing Stability Case Manager for our Permanent Supportive Housing; Site Based Program. In this role, you’ll help families and or individuals secure and maintain stable housing, increase their self-sufficiency through income, benefits, and education, and strengthen overall family stability. Join a mission-driven team dedicated to ending homelessness and making a difference every day!

This position is located at Mississippi Ave in Southeast, DC.

Our Approach And Values

• We celebrate people’s strengths and acknowledge the impact of trauma on people’s lives.
• We embrace diversity, welcome all voices, and treat everyone with respect and compassion.
• We lead and advocate for changes to make systems more equitable.
• We strive for excellence and value integrity in all that we do

What You’ll Do

• Welcomes individual adults and families to the program, which includes reviewing and explaining program rules and client rights and responsibilities and providing each client with a copy of the Program Rules.
• Works with clients to develop individual goal plans that are measurable and detailed with action steps that will help each client achieve their goals. Updates goal plans according to program contract guidelines and as needed, signed by client and case manager.
• Networks and coordinates with community resources, makes referrals as appropriate, and follows up to confirm and track clients’ participation in housing, employment, medical care, substance abuse treatment, mental health treatment, training, etc.
• Assists clients with housing search process in collaboration with Housing Specialist. As needed, accompanies clients to view units, advocates for clients with landlords, and assists clients with applications and other paperwork. If COH is providing financial assistance for application fees, accompanies clients to render payment.
• Conducts scheduled and unscheduled home visits and provides tenant education in accordance with program contract guidelines, and as needed.
• Maintains regular communication in accordance with program contract guidelines with all clients on caseload and documents progressive engagement efforts with difficult to engage clients.
• Works consistently within a housing-first framework (i.e., providing clients with immediate access to available independent permanent housing and supportive services without prerequisites for sobriety or participation in psychiatric treatment), ensuring that services offered are strengths-based and client-centered.
• Performs other duties as assigned.*

Requirements

Must-Haves

• Bachelor’s degree in social work or related field required or 4 years social service experience.
• Minimum one year work experience in social service or related field required with degree. Minimum four years work experience in social service field if no degree.
• Strong interpersonal, conflict-resolution, and organizational skills required.
• Ability to work independently and as a team required.
• A valid driver’s license and regular access to a car, as well as proof of auto insurance, required for staff working in scattered site housing programs.

Nice-to-Haves

• Prior experience working with individuals or families experiencing homelessness and/or living in poverty strongly preferred.

Why You’ll Love Working Here!

• 8 x Washington Post 150 Top Workplaces winner
• 8-hour workdays with paid lunch
• 3 weeks vacation (additional week after two years), 2 weeks sick leave, + 11.5 paid holidays and one personal floating holiday on an annual basis.
• Annual performance-based raises, up to 5% of your annual pay
• Tuition reimbursement & loan repayment (NHSC & DCHPLRP), Licensing reimbursement & CEU funding
• Medical, dental, vision, life & disability insurance + 403(b) retirement
• Leadership development, internal promotions and career growth opportunities
• A culture grounded in equity, compassion, and well-being

About Us

Community of Hope is a mission-driven, innovative, rapidly growing nonprofit, and Federally Qualified Health Center. For over 45 years, we have provided health and housing services, perinatal care coordination, and community support services to make Washington, DC more equitable. Community of Hope also strongly emphasizes maternal and child health, with midwifery practice and the only free-standing birth center in DC. We are honored to be one of DC’s largest providers of housing and homelessness prevention services for families and individuals throughout DC. Through our Family Success Center, our WIC nutrition centers, and our various partnerships, we have reached hundreds and believe that everyone in DC deserves to be healthy, housed, and hopeful.

• 50,000+ medical visits
• 6,300+ dental visits
• 17,000+ emotional wellness visits
• 1,384 families and 220 individuals with housing/homelessness prevention services

Ready to bring hope and health to our DC community?

To request a reasonable accommodation to complete an employment application or for general questions about employment with Community of Hope, contact a Recruiting Coordinator. Email: [e-mail] Phone: [phone]. Community of Hope is an equal opportunity employer.