Housing Specialist, Assertive Community Treatment (ACT)

ACMH, Inc.; New York (NY); On-site; USD 53,000 - 72,000; Full time

Job summary

ACMH, Inc. in The Bronx is hiring a Housing Specialist for the Assertive Community Treatment (ACT) program. You will lead integration of housing goals with clinical care and assist clients in accessing housing of their choice, including completing HRA 2010e applications.

The role reports to the Team Leader, ACT, with a schedule of Monday–Friday, 9:00am–5:00pm. Strong communication and documentation skills are essential.

Qualifications

• B.A. or M.A. in social services or related field and one year of direct service experience.
• Demonstrated competency in clinical documentation and completing housing applications.
• Strong written and verbal communication skills.

Responsibilities

• Develop rapport with clients to engage them in improving health and wellness.
• Administer standardized health and psychosocial risk screenings per program protocols.
• Collaborate with care team to identify needs and develop care plans for optimal health outcomes.
• Integrate housing goals with team tasks and assist with HRA housing applications.
• Schedule housing interviews and tours and escort clients to appointments.
• Collaborate with community housing providers and landlords.
• Document all interventions in the EHR and update care plans as needed.
• Provide transitional care following hospitalization and participate in team meetings.

Skills

Communication skills

Clinical documentation

Housing program knowledge

Education

B.A. or M.A. in social services or related field

Tools

EHR system

Job description

Description

Position

Housing Specialist, Assertive Community Treatment (ACT)

Function

Serves as a clinical staff member with the lead responsibility for integrating housinggoals and services with the tasks of all team members and for assisting clients with accessinghousing of their choice, including completion of the HRA 2010e supportive Housing Application andin securing benefits.

Reports to

Team Leader, ACT

Location

The Bronx

Schedule

Mondays through Fridays (9:00am-5:00pm)

Tasks

• Develops rapport with clients in order to engage them in improving their health and wellness.


• Administers standardized health and psychosocial risk screenings according to program protocols and timeframes.


• Utilizes health screenings to identify interventions and develop a comprehensive care plan


• Collaborates with members of the care team to identify needs and develop a plan to help client achieve optimal health outcomes.


• Integrates housing goals and services with the tasks of all team members


• Facilitate and submit 2010E HRA housing applications for applicable housing programs throughout New York City.


• Schedule housing interviews and tours, escorting clients to appointments, as needed.


• Collaborate with community-based homeless prevention and treatment providers


• Develops liaisons with landlords/housing agencies


• Assists clients in securing needed benefits


• Implements tasks outlined on the care plan and ensures follow up and continuity of care between client interactions.


• Regularly reviews and updates the care plan to correspond with services being provided.


• Documents all interventions and attempted contacts in the EHR in accordance with program standards.


• Works in collaboration with care providers to address Gaps in Care


• Assesses domiciled client’s living conditions by conducting home visits


• Works with family members and other collaterals of the client’s choice to facilitate planning and delivery of care


• Provides comprehensive transitional care following hospitalization events in accordance withACMH Critical Time Intervention (CTI) Protocols.


• Reviews new information and complex cases with PCP and multidisciplinary team and incorporates recommendations into the care plan.


• Facilitates care delivery by scheduling appointments, obtaining necessary information, and arranging transportation.


• Utilizes evidenced based practices, such as motivational interviewing and cognitive behavioral techniques, to empower clients to grow and attain goals.


• Embraces the team model by collaborating with members of the team and providing support as need


• Identifies community resources and makes referrals as needed.


• Supports client goals and serves as an advocate on client’s behalf


• Administers Client Service Dollar (CSD) funds and submits required documentation


• Regularly participates in team meetings and weekly clinical conference


• Attends in-service training as requested


• Duties as assigned by supervisor

Requirements

B.A. or M.A. degree in social services or a related field and one year of experience providing direct service in the human service field or nursing or Care Management/Service Coordination with knowledge of NYC housing programs and NYC social service benefit programs. Demonstrated competency in clinical documentation and completing housing applications, including the HRA 2010e Supportive Housing Application. Strong written and verbal communication skills.

Salary

$62,865 plus generous benefits.

ACMH is committed to the mental and physical wellbeing of vulnerable New Yorkers and is a leader in the provision of outreach and engagement, care management, rehabilitation, crisis support, and supportive housing. ACMH is committed to becoming an anti-racist organization and seeks to promote actionable change to create an intentional culture of equity at individual, interpersonal and institutional levels.

For more information, visit our website: www.acmhnyc.org

ACMH is an equal opportunity employer and does not discriminate in employment decisions based on race, color, creed, gender, sexual orientation, gender identity or expression, national origin, age, genetic information, mental or physical disability, marital status, veteran status or citizenship status.