Housing Specialist (Regular)
Location: Burlington, NC
Required Education and Experience
Bachelor’s degree in a mental health related field is required, and one-year mental health experience with adults with severe mental illness. Knowledge and understanding of recovery principles and recovery driven service system.
Required Licenses and Certifications
Valid driver’s license
Supervisory Responsibilities
N/A – this position does not involve supervisory responsibilities.
Pay Range
$21-$23 per hour
Required Competencies
- Ability to Access Community Resources – The Housing Specialist is responsible for determining the eligibility of individuals on housing opportunities, coordinate and implement housing needs/services, assist individuals in the procurement of safe and affordable housing and related necessities, and develop and maintain relationships with local housing vendors.
- Excellent Verbal and Written Communication Skills – Communicate with consumer on a weekly basis to determine progress and revise their service plan as necessary.
- Problem Solving Skills – Assist consumers with resolution of problems and/or concerns.
- Interpersonal Skills – Develop and enhance consumer network of housing supports with their families in the community, neighborhood, and workplace settings.
- Cognizance – Observe and respond to significant changes in consumer mental and physical health and communicate changes to the consumer's treatment team.
- Team Player – Collaborate with county Office of Mental Health/Intellectual Disability personnel and other service providers involved in the consumer's treatment to assess consumer needs and provide the most appropriate services.
- Flexibility – Provide 24 hour a day, 7 day per week on-call crisis services on a rotational basis.
- Time Management Skills – Maintain case records and complete appropriate documentation, letters, assessments and summaries as needed or designated by established policies and procedures.
- Following Policies and Procedures – Understands and follows company policies; encourages others to follow work rules; calls attention to actions that may violate policies and procedures.
- Meeting Basic Work Expectations – Complies with basic job requirements and tasks; arrives at work on time as scheduled; proactively informs others when he/she encounters problems that may limit his/her ability to meet expectations.
Essential Job-Related Responsibilities
- Service Plan Development – Develops treatment plans and crisis plans based on the client’s strengths and needs. Gains an understanding of the client’s relevant personal, familial, social, vocational, and cultural data.
- Adherence to Charting Requirements – Prepares and completes all necessary documentation, including assessments, new consumer admissions, medication records, progress notes, incident reports, treatment and crisis plans and miscellaneous paperwork/reports within required timeframes as requested.
- Benefit Acquisition and Maintenance – Assists the client in gaining funding authorization for needed services and entitlements. Participates in agency investigations.
- Perform other related duties as assigned – Develops and maintains relationships with local housing vendors, which include private landlords, the local housing authorities, personal care homes and other providers which offer housing to the clients; manages and facilitates referrals to housing; responsible for creating new housing opportunities within community and maintaining contact with landlords and residential providers; meets with potential vendors to discuss the client’s needs; coordinates and supports arrangements for lease agreements, security deposits, financial subsidies and/or rental and homeowner’s insurance; completes any paperwork necessary for an individual to receive a housing voucher, be placed on a housing list, or receive housing assistance; keeps abreast of any local and state housing initiative, changes and opportunities for the clients; provides client education for household safety issues; works with payee with regards to housing expenses and acts as the liaison between the individual and their landlord to discuss/resolve any issues/concerns.
Pre-Employment Screening
Complete criminal background check in the registries (OIG exclusions database, Child Abuse Registry, and Offenders Against Individuals with Developmental Disabilities). Drug testing, education verification and other credentialing based on position requirements. Proof of employment history or references (if required). Positions that require driving – Proof of driver’s license, driver’s insurance, and vehicle, if required for providing transportation for individuals.
Benefits
- Payactiv: early access to the money you’ve earned from hours you’ve already worked, before payday!
- Employee perks and discount program to help you save money!
- Paid Time Off (full-time employees only)
- Health/Insurance (full-time employees only)
- 401(k) retirement savings program
- Wellbeing Programs: Physical, Emotional and Financial Chronic Disease management programs for hypertension and diabetes (for qualifying employees)
- Training: Free CPR, first aid, and job-specific training opportunities
- *Contract/contingent workers and interns do not qualify for any of the above benefits
EEO Statement
RHA is an equal opportunity employer. In addition, we provide reasonable accommodation to qualified employees who have protected disabilities to the extent required by applicable laws, regulations, and ordinances. If you are an individual with a disability and need a reasonable accommodation to participate in the application process, please contact our solutions center.
About RHA
At RHA Health Services, we help individuals with intellectual and developmental disabilities, mental health and/or substance use needs live their best lives. Our mission is to provide a safe and healthy environment while creating opportunities for personal outcomes. For over 30 years, the people we serve and support have remained at the very center of everything we do. RHA currently provides services in North Carolina, Georgia, Pennsylvania, Tennessee, and New Jersey.