Housing Specialist

Saint Louis Housing Authority; St. Louis (MO); On-site; USD 37,637 - 46,000; Full time

Benefits offered by this job

Medical Plans

Dental Plan

Vision Plan

Life Insurance

Short-Term Disability

Long-Term Disability

Flexible Spending Accounts

Paid Time Off

401(a) employer contribution

Job summary

Saint Louis Housing Authority seeks a dedicated individual for a non-exempt position responsible for processing client caseloads in the Housing Choice Voucher program. Duties include organizing data, communicating with clients, completing reports, and ensuring compliance with program requirements. Ideal candidates will possess strong organizational and communication skills, with a high school diploma and relevant experience. The position offers a competitive salary and benefits including medical, dental, vision plans, and 401(a) contributions.

Qualifications

• 1 year of experience in Real Estate or government fields preferred.
• Must obtain Section 8 Occupancy and Rent Calculation Certifications within 12 months.

Responsibilities

• Organize and manage large volumes of information.
• Communicate clearly both verbally and in writing.
• Complete all reports legibly.
• Read, interpret and apply complex policies and procedures.
• Perform accurate mathematical computations.
• Prepare documents for client recertifications.

Skills

Organizational skills

Verbal communication

Written communication

Mathematical computations

Data management

Computer skills

Client interviewing

File management

Education

High School Diploma or equivalent

Two years at an accredited college or university in a related field

Tools

Personal computer

Various software packages

Job description

Position Summary

This is a non-exempt position responsible for the processing of assigned client caseload for the Housing Choice Voucher program in a manner that provides accurate information, responsive customer service and complies with program requirements. Duties include scheduling appointments, interviewing clients, organizing large volumes of data, tracking different types of information, performing calculations and maintaining data on the computer system. This position manages a caseload of approximately 500 clients. SLHA residents and program participants are encouraged to apply.

Required Qualifications

• Must have a High School Diploma or equivalent. Required knowledge, skills and abilities for this position would normally be gained through the equivalent of two (2) years at an accredited college or university in a related field.
• Experience: One (1) year experience and/or training, preferably, work in the Real Estate or government fields. Must obtain a Section 8 Occupancy Certification and a Rent Calculation Certification within twelve (12) months of employment.

Duties and Responsibilities

• Organize and manage large volumes of information in various formats
• Communicate clearly both verbally and in writing
• Complete all reports legibly
• Read, interpret and apply complex policies and procedures
• Perform accurate mathematical computations
• Good spelling and grammatical skills
• Skill in the use of a personal computer and various software packages
• Ability to type 30 wpm
• Ability to organize and schedule various appointments with clients, including but not limited to recertification, voucher issuance and program compliance
• Maintain files in strict accordance with file organization protocol requirements
• Skill in preparing and organizing documents for conducting client recertification in accordance with HUD requirements and SLHA policies and procedures
• Skill in interviewing clients to determine the necessary data to process eligibility, recertifications, complaints and other program requirements
• Conduct annual recertifications on or before the date the recertification is due
• Skill in monitoring and investigating clients' and landlords' compliance with the program requirements based on complaints, third party or public information and take appropriate action to enforce program requirements
• Ability to maintain attendance in accordance with SLHA Personnel Policy requirements

Benefits

Your total compensation is more than the dollars you receive in your paycheck. In addition to a competitive salary, SLHA also offers:

• Medical Plans
• Dental Plan
• Vision Plan
• Life Insurance
• Short-Term Disability
• Long-Term Disability
• Flexible Spending Accounts for medical or dependent care
• Paid CLE and Bar Dues
• Paid Time Off, Vacation, Sick, Personal and Holidays
• 401(a) employer contribution equal to 12.7% of annual salary

SLHA is a qualifying employer for the Public Service Loan Forgiveness Program.

Salary: $41819 per year