Housing Specialist

Ozarks Area Community Action Corporation; Springfield (MO); On-site; USD 23,000 - 25,000; Full time

Benefits offered by this job

Employer-Paid Health Insurance Option

Vision Insurance

Life Insurance

Retirement Plan

Paid Time Off

Paid Holidays

Tuition Assistance

Paid Training and Professional Develop

Family-Friendly Work Environment

Positive Team Culture

Job summary

Ozarks Area Community Action Corporation (OACAC) is seeking a Housing Program Specialist at our Central Office to administer housing assistance program eligibility, recertifications, rent calculations, and inspections. The role ensures compliance with HUD regulations and OACAC policies while assisting applicants, participants, landlords, and property owners.

The position requires strong numerical and analytical skills, attention to detail, and excellence in customer service.

Qualifications

• Ability to learn and apply HUD regulations, applicable laws, housing inspection standards, and OACAC Housing policies and procedures.
• Strong customer service, communication, organizational, mathematical, and problem-solving skills.
• Ability to accurately review documentation, perform calculations, and maintain detailed records.
• Valid Missouri driver’s license and appropriate vehicle insurance.
• Ability to perform physical activities associated with housing inspections, including standing, bending, stooping, reaching, and lifting.

Responsibilities

• Review applications, verify eligibility, and conduct annual and interim recertifications for housing assistance programs.
• Calculate household income, deductions, participant rent, and Housing Assistance Payments (HAP), and prepare required notices and correspondence.
• Schedule and conduct initial, annual, interim, special, complaint, move-out, and follow-up housing inspections.
• Identify inspection deficiencies, communicate corrective actions to participants and landlords, and conduct re-inspections as needed.
• Assist applicants, participants, and landlords with program eligibility, recertifications, inspections, and compliance requirements.
• Maintain accurate and confidential participant records, inspection reports, and program documentation.
• Prioritize assignments to ensure timely eligibility processing, inspections, and lease approvals.
• Participate in required training and maintain knowledge of HUD regulations, inspection standards, and OACAC Housing policies.
• Perform other related duties as assigned.

Skills

Customer service

Communication

Organizational

Mathematical

Problem-solving

Job description

Department: Housing
Location: OACAC Central Office
Reports Directly To: Housing Program Director
Employment Type: Full-Time
FLSA Status: Hourly Non-Exempt
Salary: $17.00 - $18.00 Hourly

About Us

Ozarks Area Community Action Corporation (OACAC) is a nonprofit organization dedicated to reducing poverty and strengthening communities by providing services and support to individuals and families throughout the Ozarks.

Position Overview

The Housing Program Specialist is responsible for administering housing assistance program eligibility, recertifications, rent calculations, and housing inspections in accordance with OACAC Housing policies, HUD regulations, and applicable laws. This position assists applicants, participants, landlords, and property owners while ensuring program compliance, accurate documentation, confidentiality, and timely service delivery.

Key Responsibilities

Review applications, verify eligibility, and conduct annual and interim recertifications for housing assistance programs.

Calculate household income, deductions, participant rent, and Housing Assistance Payments (HAP), and prepare required notices and correspondence.

Schedule and conduct initial, annual, interim, special, complaint, move-out, and follow-up housing inspections.

Identify inspection deficiencies, communicate corrective actions to participants and landlords, and conduct re-inspections as needed.

Assist applicants, participants, and landlords with program eligibility, recertifications, inspections, and compliance requirements.

Maintain accurate and confidential participant records, inspection reports, and program documentation.

Prioritize assignments to ensure timely eligibility processing, inspections, and lease approvals.

Participate in required training and maintain knowledge of HUD regulations, inspection standards, and OACAC Housing policies.

Perform other related duties as assigned.

Minimum Qualifications

Ability to learn and apply HUD regulations, applicable laws, housing inspection standards, and OACAC Housing policies and procedures.

Strong customer service, communication, organizational, mathematical, and problem-solving skills.

Ability to accurately review documentation, perform calculations, and maintain detailed records.

Valid Missouri driver's license and appropriate vehicle insurance.

Ability to perform physical activities associated with housing inspections, including standing, bending, stooping, reaching, and lifting.

Preferred Qualifications

Experience in housing inspections, construction, property management, code enforcement, maintenance, or a related field

Experience interpreting regulations, policies, or inspection standards

Required Skills and Abilities

Strong attention to detail, organizational skills, and ability to manage multiple priorities.

Effective written and verbal communication skills.

Ability to interact professionally and respectfully with individuals from diverse backgrounds and economic circumstances.

Ability to work independently and collaboratively in a fast-paced office and field environment.

Strong time management, sound judgment, initiative, and accountability.

Ability to maintain confidentiality and meet established deadlines.

Compensation

$17.00 - $18.00 Hourly

• Employer-Paid Health Insurance Option
• Vision Insurance
• Life Insurance
• Retirement Plan
• Paid Time Off
• Paid Holidays
• Tuition Assistance
• Paid Training and Professional Development Opportunities
• Family-Friendly Work Environment
• Positive Team Culture

Pre-Employment Requirements

Employment is contingent upon completion of required background checks and other pre-employment requirements applicable to the position, including verification of a valid driver's license and eligibility for motor vehicle record monitoring.

Equal Opportunity Employer

Ozarks Area Community Action Corporation (OACAC) is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to protected status.