Housing Specialist

Paycom; Chicago (IL); On-site; USD 45,000 - 50,000; Full time

Benefits offered by this job

Health insurance

Life insurance

Simple IRA with employer match

Paid time off / 15 days in first year

Holidays and mental health days

Wellness resources program

Telemedicine visits

Job summary

Renaissance Social Services, Inc. in Chicago seeks a Housing Specialist to coordinate scattered-site programs and connect participants with housing options, landlords, and support services.

The role emphasizes tenant rights, rent recertification, and data management to support homelessness prevention and rapid rehousing. Ideal candidates have a 2-year degree, at least 3 years in property/asset management, knowledge of local housing ordinances, and strong communication skills to partner with

Qualifications

• Bachelor’s degree in a related field or equivalent experience.
• Minimum 3 years of experience in property/asset management field.
• Knowledge of homelessness and housing issues.
• Knowledge of Chicago Landlord/Tenant Ordinance.
• Knowledge of Affordable Housing Practices (Housing First, Harm Reduction, Trauma-Informed Care).
• Comfortable working with diverse groups including individuals experiencing homelessness and LGBTQQIAP2S+ communities.
• Excellent oral and written communication; exceptional organizational skills.
• Proficient in MS Office, specifically Excel, and data management systems.
• Must possess a valid driver’s license, reliable vehicle, and proof of automobile insurance.
• Must pass applicable background tests.

Responsibilities

• Collaborate with Intake to provide housing location services to new participants.
• Collaborate with case managers regarding housing relocations.
• Introduce participants to units and turn over keys.
• Coordinate unit turnover services.
• Conduct unit inspections, including annual, environmental, move-in, and move-out.
• Write and send notices to residents including notices about inspections and non-compliance issues.
• Work with tenants to process rent recertification and set up payment plans.
• Maintain and update tenant files including updated leases, unit inspections, rent reasonableness forms, rent calculations, and memos.
• Assist with monthly reports, lease generation, and rent requests.
• Collect, enter, and validate data.
• Work with landlords and case management staff to resolve tenant issues.
• Cultivate new landlord relationships and maintain existing relationships with landlords and management companies.
• Provide instructions to participants regarding tenant rights and responsibilities.
• Provide clients exiting the program with assistance in securing appropriate community housing.
• Assist with key management: key sign-out and distribution.
• Participate in all relevant meetings.
• Represent Renaissance with external entities and internal staff.
• Complete reporting requirements as needed and requested.
• Perform other duties as assigned.

Skills

Housing knowledge

Communication skills

MS Office / Excel

Data management

Tenant relations

Education

Bachelor's degree or equivalent experience

Tools

MS Office

Data management systems

Job description

Job Details: Job Location: CHICAGO, IL 60612, Position Type: Full Time, Education Level: 2 Year Degree, Salary Range: $45,000.00 - $50,000.00 Salary, Travel Percentage: Road Warrior, Job Shift: Any, Job Category: Nonprofit - Social Services, Renaissance Social Services, Inc. is recruiting an experienced Housing Specialist to join our Housing team!

Renaissance Social Services, Inc. (Renaissance) is a leader in Chicago’s response to homelessness. Renaissance prevents and ends homelessness for vulnerable Chicagoans, providing a range of proven solutions including prevention, outreach, rapid re-housing, permanent supportive housing, behavioral health care, and clinical case management.

Position Summary

The Housing Specialist ensures the successful coordination and execution of the agency’s scattered-site supportive housing programs and serves as a vital link between all participants, management companies, and support services staff.

Essential Duties and Responsibilities

• Collaborate with Intake to provide housing location services to new participants.
• Collaborate with case managers regarding housing relocations.
• Introduce participants to units and turn over keys.
• Coordinate unit turnover services.
• Conduct unit inspections, including annual, environmental, move-in, and move-out.
• Write and send notices to residents including, but not limited to, notices about inspections and non-compliance issues.
• Work with tenants to process rent recertification and set up payment plans.
• Maintain and update tenant files including updated leases, unit inspections, rent reasonableness forms, rent calculations, and memos.
• Assist with monthly reports, lease generation, and rent requests.
• Collect, enter, and validate data.
• Work with landlords and case management staff to resolve tenant issues.
• Cultivate new landlord relationships and maintain existing relationships with landlords and management companies.
• Provide instructions to participants regarding tenant rights and responsibilities.
• Provide ongoing housing counseling services to clients.
• Provide clients exiting the program with assistance in securing appropriate community housing.
• Assist with key management: key sign-out and distribution.
• Participate in all relevant meetings.
• Represent Renaissance with external entities and internal staff.
• Complete reporting requirements as needed and requested.
• Perform other duties as assigned.

Our Values

• Collaborative – We strategically partner with organizations across all sectors to maximize our impact.
• Equity-Focused – We are a diverse, anti-racist organization committed to overcoming all forms of oppression, supporting healing, and creating greater opportunity.
• Innovative – We continuously learn and adapt our approaches to improve our effectiveness.
• Systems-Oriented – We leverage our organizational strength to support systems level cooperation and policy change.
• Person-Centered – We engage people with empathy and respect, meet them where they are, and provide individualized services and support.
• Reflective – We continuously evaluate our performance by using data and evidence to ensure accountability and effectiveness.
• Team-Driven – We cultivate a culture of shared purpose and facilitate professional growth, career advancement and satisfaction.

Pay and Schedule:

• Full-time, salaried exempt
• Salary range: $45,000-$50,000 annually
• Up to 75% travel across a variety of settings in Chicago

Benefits Include:

• Multiple options for health insurance coverage
• Employer provided life insurance
• Simple IRA with employer match
• Up to 15 days accrued in the first year
• 11 paid holidays, your birthday off, and designated mental health days
• NEW - ComPsyc Guidance Resources Program & Employee Assistance Program
• NEW - Well onTarget tools and resources to help you manager your health
• MDLive - Telemedicine visits

Qualifications: Requirements

• Bachelor’s degree in a related field or equivalent experience.
• Minimum 3 years of experience in property/asset management field.
• Knowledge of homelessness and housing issues.
• Knowledge of Chicago Landlord/Tenant Ordinance.
• Knowledge of Affordable Housing Practices (Housing First, Harm Reduction, Trauma-Informed Care).
• Comfortable working with diverse groups of people including individuals experiencing homelessness and LGBTQQIAP2S+ communities.
• Excellent oral and written communication; exceptional organizational skills.
• Proficient in MS Office, specifically Excel, and data management systems.
• Must possess a valid driver’s license, reliable vehicle, and proof of automobile insurance.
• Must pass applicable background tests.