Housing Specialist

City of Baldwin Park; Baldwin Park (CA); On-site; USD 41,000 - 55,000; Full time

Job summary

The City of Baldwin Park Housing Division is seeking a Housing Specialist to administer the Section 8 Rental Assistance Program, determine eligibility, verify income, and maintain files. You will coordinate inspections, assist applicants, and respond to inquiries from tenants and owners, ensuring compliance with program rules.

The ideal candidate has experience in social services or housing programs, excellent communication skills, and the ability to work with diverse stakeholders within a

Qualifications

• Experience in housing or social services is preferred and involves substantial public contact.
• Strong communication, both written and verbal, and ability to explain program rules to applicants and landlords.
• Ability to maintain accurate records, files, and reports.

Responsibilities

• Respond to the general public and provide information on housing and related services.
• Explain program rules and determine applicant eligibility and rent calculations.
• Maintain applicant waiting lists and manage lease-related documentation.
• Schedule inspections and coordinate with tenants, owners, and Housing Authority staff.
• Prepare briefing packets and assist in trainings or briefings for staff.
• Respond to tenant or landlord complaints in a timely manner.
• Perform related duties as assigned.

Skills

Public housing knowledge

Communication

Interpersonal skills

Mathematical computations

Education

High school diploma or GED

Bachelor’s degree (desirable)

Job description

HOUSING SPECIALIST

MONTHLY SALARY - $3,710.40 - $4,972.29

4/10 WORK SCHEDULE (MON-THURS 7:30 AM - 6:00 PM)

I LOOKING FOR A COMPASSIONATE, RESPONSIBLE, AND SERVICE ORIENTED INDIVIDUAL TO JOIN THE HOUSING DIVISION.

The examination process will consist of a competitive evaluation of qualifications based on a review of the application and supplemental questionnaire; therefore, it is to your advantage to provide as much detailed and relevant work experience. Please note that only applicants who are among the most qualified and best meet and exceed the requirements and needs of the City, will be invited to participate further in the selection process.

THE POSITION

Under general supervision performs a wide variety of tasks relating to the administration of the Section 8 Rental Assistance Program.

SUPERVISION RECEIVED AND EXERCISED

Receives supervision from the Housing Manager and Housing Programs Coordinator.

May include any of the following representative duties, knowledge, and skills. This is not a comprehensive listing of all functions and duties performed by incumbents of this class; employees may be assigned duties which are not listed below; reasonable accommodations will be made as required. This job announcement does not constitute an employment agreement and is subject to change at any time by the employer. Essential duties and responsibilities may include, but are not limited to the following:

• Respond to the general public and provide information on housing and/or refer to other service agencies as appropriate.
• Provide technical information regarding the rules and regulations on the Section 8 Program to existing and prospective owners, managers, and agents.
• Explain program and procedure to applicants; determine tenant eligibility; verify income and assets; determine tenant deductions or allowances; calculate total tenant portion; accept and review application and maintain a waiting list.
• Establish and maintain files, type lease agreements and contracts, applications, addendums, and correspondences.
• Type inspection booklets and schedule housing inspections.
• Obtain tenant, owner and Housing Authority signatures on lease agreements and contracts; type HUD Certification Application and obtain tenant signature; complete certification of rent reasonableness.
• Respond to tenant and landlord complaints by phone or letter.
• Analyze and determine need for interim rent change and complete all processing necessary.
• Assist in scheduling briefing sessions for Housing Programs Specialist; prepare and type briefing packets.
• Perform related duties as assigned.

KNOWLEDGE OF:

• Modern office methods, procedures and equipment.
• English usage, spelling, grammar, and punctuation.
• Basic interview techniques.
• Community resource availability.

ABILITY TO:

• Learn, interpret, explain, and apply program rules and regulations.
• Communicate effectively, orally and in writing.
• Prepare and maintain accurate reports and files.
• Establish and maintain effective work relationships with those contacted in the performance of required duties.
• Make basic mathematic computations.
• Understand and carry out oral and written instructions.
• Type at a rate sufficient for timely completion of required duties.

EXPERIENCE:

• One (1) year of experience in a social services agency, community organization, or a similar agency involving heavy public contact.
• Two (2) years of increasingly responsible experience providing social service programs to low-income people in fields such as public housing, social welfare, public health, employment service, counseling, vocational guidance, or a related field is highly desirable.

EDUCATION:

• A high school diploma or GED equivalent and a bachelor's degree from an accredited college or university are highly desirable but not required.

TRAINING:

• Completion of formal or informal education sufficient to assure the ability to read and write at the level required for successful job performance, supplemented by specialized clerical courses.

THE CITY OF BALDWIN PARK IS AN EQUAL OPPORTUNITY EMPLOYER

The City of Baldwin Park is committed to promoting equal employment opportunity to all without regard to political affiliation or opinion, age, race, color, national origin, ancestry, religious creed, marital status, disability, medical condition, gender, pregnancy, or pregnancy related condition. Please note: If you require an accommodation during the selection process, please notify the Human Resources Department. The provisions of this bulletin do not constitute an expressed or implied contract for employment. Any provision contained in this bulletin may be modified or revoked without notice.

REASONABLE ACCOMMODATION

The City of Baldwin Park is committed to providing reasonable accommodation to applicants as required by the Americans with Disabilities Act (ADA) and Fair Employment and Housing Act (FEHA). Individuals with qualified disabilities who need reasonable accommodation during the selection process must specify the accommodations needed, in writing, at the time when the employment application is submitted.

LEGAL RIGHT TO WORK IN THE UNITED STATES

The Immigration Reform and Control Act of 1986 requires all new hire employees to submit verification of the legal right to work in the United States within three (3) business days beginning with the first day of work. The City is legally prohibited from employing anyone who cannot provide such verification or documentation.

PROVISIONS

The provisions of this job announcement do not constitute a contract, expressed or implied, and any provision contained in this job announcement may be modified or revoked without notice. The successful candidate will be required to undergo a reference / background check and pass a post-offer pre-employment medical examination (which will include a drug/alcohol screening). The City of Baldwin Park utilizes E-Verify and new employees must provide documentation to establish both identity and work authorization.

City of Baldwin Park

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