Housing Services Specialist

Tioga Opportunities, Inc.; Town of Owego (NY); Vor Ort; USD 21.000 - 30.000; Vollzeit

Benefits dieser Stelle

Vacation leave

Sick leave

Personal leave

Paid holidays

403(b) retirement savings

Health, dental, vision insurance

Life and disability insurance

Short/Long-term disability

FSA or HSA

Zusammenfassung

Tioga Opportunities, Inc. seeks a Housing Services Specialist in Owego, NY to oversee operations for agency rental housing. You will interview applicants, determine eligibility, and manage lease-ups, recertifications, and documentation. The role requires strong communication and record-keeping skills.

You will coordinate inspections, show units, and ensure compliance with funder policies while supporting tenants through lease processes and property management activities.

Qualifikationen

• Bachelor’s degree in the human services field or related field plus two years of work experience in property management, real estate, or human services.
• Or two-year degree in human services plus at least four years of relevant experience.
• Work experience can substitute for college degree on a two-for-one basis.

Aufgaben

• Ensure efficient operation of leased apartments by interviewing and determining eligibility, completing lease-ups and recertifications, and maintaining documentation.
• Ensure compliance with program funder policies, procedures, and regulations.
• Show and lease units at TOI rental properties and maintain lease documents, vacancy and wait lists.
• Coordinate move-in/out inspections and annual follow-ups of TOI rental properties.
• Handle rent and related payments following program procedures and report tracking information to supervisor.
• Inputs tenant information and certification data into database.

Kenntnisse

Computer skills

Good communication

Record keeping

Privacy confidentiality

Ausbildung

Bachelor's degree in human services

Two-year degree in human services

Work experience substitution for degree

Jobbeschreibung

[phone], Toll-free at 866-352-3680.

Tioga Opportunities, Inc. is a cornerstone of the community that offers opportunities for growth and development for customers and employees. We are a strength-based, inclusive agency, committed to improving the lives of those we serve.

If you are the kind of person who likes to help others meet their potential, please consider joining us.

We offer competitive benefits to full- and part-time employees.

• Vacation, sick, and personal leave
• Paid holidays
• Retirement: 403(b) and tax-deferred savings
• Insurance: Health – medical, vision, and dental
• Insurance: Life and accident/death
• Insurance: Supplemental – disability and life
• Insurance: Accident and critical illness
• Flexible spending account OR Health Savings Account
• Disability: Short and Long-term

Tioga Opportunities, Inc. is an Equal Opportunity Employer and does not discriminate in hiring on the basis of race, color, national origin, sex, gender identity, sexual orientation, religion, age, disability, protected veteran status, or any other characteristic protected by federal, state or local law. This is a Drug-free Workplace.

Current

Job Openings

Position:Housing Services Specialist

Location: Owego, NY

Job Id:249

# of Openings:1

Tioga Opportunities, Inc.is a cornerstone of the community that offers opportunities for growth and development for customers and employees. We are a strength-based, inclusive agency, committed to improving the lives of those we serve.

TheHousing Services Specialistis responsible for facilitating smooth and efficient operations for agency rental housing.

Pay rate:$18.50/hour
Work Hours: Monday - Friday, 35 hours per week.
Location:Owego, NY

Generous benefits include:

• 11 days of vacation (increases with years of service)
• 12 days of sick leave and 4 days of personal leave
• 12 paid holidays
• 403b retirement savings
• 403b agency contribution
• Health, dental, vision insurance with agency contribution
• Life insurance; Long-term disability insurance

Job responsibilities include:

• Responsible for ensuring the efficient operation of leased apartments by interviewing and determining eligibility; completing lease-ups and receritfications; maintaining documentation, owner contact, and performing related functions.
• Understands and ensures compliance with program funder policies, procedures, and regulations
• Responsible for showing, and leasing units at TOI rental properties
• Maintains lease documents, vacancy and wait lists for all properties
• Coordinates and conducts move-in/out inspections, annual and follow-up inspections of TOI rental properties
• Follows program procedures for collecting rent, laundry money, etc., reports and provides tracking information to supervisor
• Completes the security deposit process as delineated in the Department Policy and Procedures.
• With the assistance of the supervisor, mediates tenant problems and ensures a satisfactory resolution.
• Establishes and maintains working relationships with various human service agencies available in the county for referring tenant/clients as appropriate; e.g. education, transportation, employment, childcare, homeownership, financial counseling etc.
• Inputs tenant information and certification data into database

Minimum Education and Experience:

• A graduate from a regionally accredited or New York State registered four-year college or university with a bachelor’s degree in the human services field or related field AND two years work experience in property management, real estate, or human services field; OR
• A graduate from a regionally accredited or New York State registered four-year college or university with a two-year degree in human services or related field AND at least four years work experience as above; OR
• Work experience in property management, real estate or human services can be substituted for a college degree based on two years of experience for one year of college education.

Required Knowledge, Skills. and Abilities

• Computer skills to perform efficiently
• Good communication skills to be able to communicate verbally and in writing with tenants
• Skills necessary to perform detailed record keeping, perform basic bookkeeping and maintain organized files
• Working knowledge of tenant rights/landlord rights
• Working ability to interpret and apply program regulations
• Thorough ability to respect privacy and confidentiality of client interviews, information and file
• Must attend seminar, within one year of employment, pass exam for Certified Occupancy Specialist (COS), or equivalent certification; must attend seminar within one year of employment, pass exam for USDA Rural Development 515 Rural Rental Housing. Payment for registration and testing to be provided by the Housing Department
• Ability to work with the public. Must be calm, flexible, organized, and be able to work in an office setting

Tioga Opportunities, Inc. is an Equal Opportunity Employer and does not discriminate in hiring on the basis of race, color, national origin, sex, gender identity, sexual orientation, religion, age, disability, protected veteran status, or any other characteristic protected by federal, state or local law.