Housing Retention Case Manager

Schenectady Community Action Program; City of Schenectady (NY); On-site; USD 30,307 - 38,572; Full time

Benefits offered by this job

Paid Personal Time

Paid Sick Time

Paid Vacation Time

Medical Insurance

Dental & Vision Insurance

Flexible Spending Accounts

Employee Assistance Program (EAP)

Parental Leave

Job summary

Schenectady Community Action Program is looking for a dedicated social worker to help families overcome barriers to housing. This role involves case management and comprehensive assessments, ensuring access to all SCAP services.

The ideal candidate should have a Bachelor's Degree in social work or a related field, and a Master's Degree is preferred. Strong communication skills and at least two years of relevant experience are required. Competitive salary at $22.00–$28.00 hourly, with a comprehensive benefits package including medical and dental insurance.

Qualifications

• Two years of experience providing related services required.
• Experience with community-based services is essential.
• Valid New York State driver's license and access to a car are mandatory.

Responsibilities

• Assist families in overcoming barriers to stable housing through case management.
• Conduct comprehensive assessments and develop goals with households.
• Ensure access to all of SCAP's services through collaboration with colleagues.

Skills

Communication skills

Knowledge of community resources

Ability to work independently

Understanding of poverty issues

Education

Bachelor’s Degree in social work

Master’s Degree preferred

Job description

Job Details

Job Location: Main Office – SCHENECTADY, NY 12307

Salary Range: $22.00–$28.00 hourly

Helping people reclaim the life they deserve

At Schenectady Community Action Program (SCAP), we believe in supporting one another as we all work collaboratively towards one common goal – eradicating poverty. By joining our team, you will be joining in the mission to help improve communities, alleviate poverty, and change people's lives. SCAP is an anti-poverty agency dedicated to serving low-income individuals and families who "are in economic, educational or social need." We recognize the importance of employee satisfaction and will provide you with all the tools you need every step of the way. Here at SCAP, we will provide you with competitive wages, work-life balance, career advancement and an amazing benefits package.

We believe that empowering people is the best way to help families move out of poverty. Come join our team if you're looking to make a positive impact on our local community.

Benefits

• Paid Personal Time
• Paid Sick Time
• Paid Vacation Time
• Company Holidays
• Medical Insurance
• Dental & Vision Insurance
• 403(b) with Company Match!
• Flexible Spending Accounts
• Referral Program
• Employee Assistance Program (EAP)
• Parental Leave

Responsibilities

• Case management to assist overcoming the barriers to maintaining housing and family stabilization using Family Development strengths based approach. Triage caseload to ensure adequate support to households in crisis and high needs households.
• Complete comprehensive assessments of household’s strengths and needs using agency tools and best practices. Develop goals and milestones with household participation according to the Brief Solution Focused treatment model and Family Development.
• Conduct regular and up to date evaluation of progress and modify goals on a periodic basis to provide support for successful retention of permanent housing. Do this independently and effectively communicate and work with a team – both in-house and through case conferencing as appropriate.
• Ensure comprehensive access to all of SCAP’s services, working with agency colleagues and community partners to fully integrate, streamline and coordinate services.
• Conduct advocacy on behalf of households in a solution-focused manner and represent SCAP in a positive, professional manner.
• Conduct weekly home visits and interact with customers at off-site locations to observe and support task completion, crisis amelioration and stability in housing.

Qualifications

• Bachelor’s Degree in social work, human services or related field, Master’s Degree preferred.
• Two (2) years’ experience providing related services to families and individuals; one year with a Master’s Degree.
• Knowledge of community based services, public assistance and other community resources and demonstrated skills in accessing these services appropriately. Must have the ability to learn quickly the resources available and be able to appropriately refer in-house to ensure full access to SCAP’s services.
• Must have demonstrated written and verbal communication skills and employ appropriate boundaries, representing SCAP in a professional manner.
• Must demonstrate ability to perform job responsibilities independently.
• Must have a valid New York State driver’s license, have regular access to a car and be willing to travel to off-site locations.
• Demonstrated computer expertise and be able to stay up to date on software used in best practices.
• Background check is required through the NYS Central Registry of Child Abuse.
• Knowledge and understanding of issues related to individuals and families in poverty. Ability to build upon the strengths of those we serve with diverse racial, cultural, social, educational and economic backgrounds, including high risk populations, to provide high-level services and lasting solutions to fit each individual’s and family’s needs.

Schenectady Community Action Program is an equal opportunity employer and does not discriminate against otherwise qualified applicants on the basis of race, color, creed, ancestry, national origin, religion, age, sex, sexual orientation, marital status, familial status, pregnancy, gender identification, military status, and without regard to the disability or handicap of qualified people, or on any other basis prohibited by applicable law.