Housing Programs Specialist - Vouchers and Rentals

ADP, Inc.; Tacoma (WA); On-site; USD 73,000 - 82,000; Full time

Job summary

Tacoma Housing Authority (THA) is seeking a Housing Specialist in Tacoma to support federal housing assistance and public housing programs. You will coordinate regulatory updates, monitor compliance, and maintain knowledge of Vouchers, Project Based, and related programs.

The role emphasizes accuracy in reporting and strong collaboration with service partners. You will determine eligibility, calculate rents, assist families at risk, and help maintain tenant relations while supporting THA's

Qualifications

• Thorough knowledge of federal conventional and leased housing rules and regulations.
• Knowledge of procedures and practices pertaining to the selection process, eligibility criteria, rental and income limitations contained in assisted housing programs.
• Considerable knowledge of leasing agreement procedures, interim recertification process, public housing standards and housing quality standards inspection.
• Knowledge of housing options, community resources and services for low-income families, elderly persons and persons with disabilities preferred.
• Thorough knowledge of federal, state, and local tenant laws.
• Familiarity with social services available in the community.
• Demonstrate an ability to get along with others effectively, to lead and inspire, to participate as a team member, and to give and accept criticism constructively.
• Write clearly and informatively, edit work for spelling and grammar, able to read, write and interpret documents of a technical nature.
• Able to analyze problems, identify alternative solutions, project consequences of proposed actions and implement recommendations in support of goals.
• High level ability to plan projects effectively, manage their timely implementation and effectively use the agency’s management tools.
• Have a high regard and ability to meet schedules and timelines, demonstrate excellent ability to work independently with little direction.
• Ability to effectively and respectfully interact with individuals from a wide range of backgrounds, maintaining professionalism, courtesy, and a positive attitude.
• Highly proficient in commonly used business IT tools, such as Microsoft Office products, and otherwise to be effective without close clerical support. Experience with Yardi preferred.

Responsibilities

• Support the federal housing assistance and public housing programs positions.
• Coordinate with other departments to incorporate updated Public Indian Housing (PIH) notices, changes to CFR, and other regulatory requirements.
• Maintain a highly proficient knowledge of detailed federal leased housing regulations, specifically, Housing Choice Voucher, Special Purpose Voucher, Project Based Vouchers and local non-traditional programs as well as working knowledge of portability procedures and the Family Self-Sufficiency Program.
• Assist with creating and monitoring all applicable reports related to monitoring program compliance and coordination.
• Maintain positive and constructive external relations with community and real estate organizations, property owners and prospective sources of eligible residents and rental information.
• Work closely with Client Support and Empowerment (CSE) staff to engage and assist families at risk for eviction or termination.
• Participate with other service providers, staff, and volunteers in communicating and coordinating available services.
• Prepare monthly reports for Board meetings as directed.
• Provide feedback on expenditures for inclusion in THA’s budget.
• Provide general information to interested parties regarding subsidized housing programs including eligibility requirements, application process, waiting list status, and housing policies.
• Determine resident eligibility, calculate rent and initiate leasing or voucher process.
• Re-verify, as necessary, relevant information of annual income, family composition, allowable deductions, and allowances. Ensure complete and accurate information by accepted verification methods.
• Request background checks when applicable.
• Determine continued income eligibility and preference status.
• Send, receive, and confirm third party verification.

Skills

Housing regulations

Eligibility procedures

Leasing & recertification

Housing options & resources

Tenant law knowledge

Social services awareness

Team collaboration

Communication / documentation

Problem solving

Project planning

Time management

Interpersonal skills

IT tools / Yardi

Education

Associate’s degree or equivalent experience

2+ years related experience

Fair housing & reasonable accommodation experience

Experience with housing choice vouchers or HUD programs

Housing authority or tax credit housing experience

Experience working with Yardi

Tools

Yardi

Job description

Tacoma Housing Authority (THA) is seeking a Housing Specialist in Tacoma to support federal housing assistance and public housing programs. You will coordinate regulatory updates, monitor compliance, and maintain knowledge of Vouchers, Project Based, and related programs.

The role emphasizes accuracy in reporting and strong collaboration with service partners. You will determine eligibility, calculate rents, assist families at risk, and help maintain tenant relations while supporting THA's