Housing Program Supervisor

Advocate Program; Town of Florida (NY); On-site; USD 70,000 - 90,000; Full time

Job summary

The Advocate Program, Inc. is a private, not-for-profit agency providing housing and support services across multiple programs. We seek a Program Manager to organize activities, manage content, and ensure objectives are met within funding and priority constraints.

The role focuses on leading a housing services team, maintaining compliance, and developing program initiatives to improve outcomes for veterans and families in our community.

Qualifications

• Bachelor or HS diploma or equivalent experience.
• Proficient computer skills and record keeping.
• Valid driver’s license and reliable transportation.

Responsibilities

• Oversee day-to-day program operations and activities.
• Supervise housing and administrative staff to meet grant requirements.
• Coordinate meetings, review caseloads, and report to the Director.

Skills

Team leadership

Budgeting

Time management

Communication

Education

Bachelor or HS Diploma

Tools

Computer Skills

Driver’s License

Job description

Job DetailsJob Location: Administration - Doral, FL 33126

The Advocate Program, Inc. is a private, not-for-profit, 501 c (3) justice agency that offers probation, diversion, community service, DUI and traffic programs, domestic violence programs, substance abuse and mental health evaluations and treatment to court-ordered individuals. It has expanded to work with juveniles and families in the juvenile justice field, families impacted by family conflict and violence, and homeless individuals and their families.

Job Purpose:

The Program Manager organizes activities and functions to ensure that goals and objectives specified for the program are accomplished in accordance with established priorities, time limitations, funding limitations or other specifications. The primary responsibility of the program manager is to manage the day-to-day activities of the program, which involves creating and managing program content and initiatives.

Responsibilities:

• Manage and coordinate day-to-day activities of the program
• Supervise a team of housing staff and administrative staff to ensure services are in accordance with best practice service modalities, following Homeless Trust/HUD COC grant requirements
• Oversee the assignment of caseloads
• Facilitate meetings to review individual staff performance, caseloads and services provided to veterans to keep the Director abreast of current issues or concerns
• Reviews program documentation for eligibility and service activities, including case notes, housing stability plans, other required documentation to ensure compliance with funding requirements and program model
• Ensure that client files are properly maintained in accordance with confidential records policy
• Will assist in providing information for all incoming inquiries about the AP Housing Programs Brother Richard & Brother Raphael
• Responsible for addressing and resolving landlord disputes and tenancy-related concerns in a timely and professional manner to support housing stability and maintain positive landlord relationships
• Responsible for representing the program at community meetings, stakeholder meetings, and collaborative events to strengthen partnerships and promote coordination of services
• Assist with site visit and audit preparation
• Facilitates and participates in trainings, as needed, to develop and/or enhance the knowledge, skills and abilities brought to supervisor position
• Implement and manage special projects as assigned
• Research and advise the Director of needs, trends, and issues within program area and recommend activities and strategies to address them
• Submit required programmatic paperwork, reports and assignments on a monthly and quarterly basis
• Works alongside Director to facilitate staff development through group and individualized activities as related to analysis of the program, understanding of program development and improved use of individual skills
• Accepts and responds to supervision by the Director

Qualifications:

To perform this job successfully, an individual must be able to perform each essential duty listed above satisfactorily. The requirements listed below are representative of the additional knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• Bachelors Degree or HS Diploma with equivalent experience
• Computer Skills
• Valid Driver’s License
• Knowledge in the Miami Dade Homeless System
• Strong organization and time management skills
• Good communication skills (both written and verbal)
• Candidates should be creative, highly motivated, and able to thrive under pressure
• Strong problem-solving skills and ability to function in a fast paced team environment