Housing Program Case Aide

National Youth Advocate Program

Sycamore (IL)

On-site

USD 23,000 - 32,000

Full time

14 days+

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Benefits offered by this job

Health insurance
Dental and Vision
401(k)
Tuition assistance
Mileage reimbursement
22 days off per year
11 paid holidays per year
Work anniversary trips
Parental leave

Job summary

National Youth Advocate Program in Sycamore, IL is seeking a Housing Program Case Aide to support youth and families by coordinating housing resources, completing applications, and connecting clients with community services.

The role requires driving your own vehicle, a valid license, bilingual English/Spanish preferred, and flexibility to work evenings or Saturdays as needed. NYAP offers training, benefits, and a supportive team.

Qualifications

  • Associate’s degree preferred or two years of college coursework.
  • At least 2 years of direct service work; housing or social services preferred.
  • Bilingual English/Spanish strongly preferred.
  • Familiarity with Chicagoland area preferred.
  • Must have a valid driver’s license, reliable transportation, and good driving record.
  • Willingness to work a flexible schedule and be responsive to clients.
  • Proficient with basic computer software (word processing and spreadsheets).

Responsibilities

  • Assist housing advocates to provide in-home supportive services, referrals, advocacy and other social interventions.
  • Regularly communicate with program participants by phone, virtually and in person; document interactions per guidelines.
  • Conduct housing searches; connect participants to community resources.
  • Assist with housing applications and review rental agreements with clients.
  • Follow up to review service plan implementation and outcomes.
  • Assist to obtain furniture and utilities for participants; complete documentation timely.
  • Participate in program-related training and other duties as assigned.

Skills

Bilingual English/Spanish
Strong communication
Flexible schedule
Valid driver's license
Vehicle ownership

Education

Associate’s degree or two years of college

Tools

Word processing
Spreadsheets
Desktop computers
Smartphones/Tablets
Printers/Photocopiers

Job description

Housing Program Case Aide needed for Sycamore, ILCandidate must have reliable transportation as well as the ability to carry 100,000/300,000 bodily liability car insurance.Schedule: 8:30 AM – 5:00 PM, Monday through Friday, with occasional evening and Saturday hours as needed.Compensation - $20.00 per hourWorking At NYAPNYAP's commitment to doing what is best for children, youth and their families is a core value and one that we look for in our newest team members.Excellent training and continuing education and development opportunities offered on topics such as: PCIT, NMT, TF-CBT, BFST, CSAYC, TBRI, FFT and many, many more!Student Loan Repayment assistance, up to $1,200 per year!Medical, Dental, and Vision insurance for you and your family!22 Days Off Each Year!Plus 11 Paid Holidays Per Year!Competitive salaries and benefits including a 401(k)Tuition AssistanceWork Anniversary Trips!Peace leaveParental leaveFlexible scheduleMileage ReimbursementPosition SummaryUnder the general supervision of the Team Lead or designee, this position works to make a meaningful difference in the lives of the youth and families served. This position works closely with NYAP housing advocates, clients and community partners, providing support services toward the ultimate goal of living safely and successfully in the community.RESPONSIBILITIESThe Housing Case Aide will perform duties including, but not limited to:Actively supports, represents, and extends the mission, vision, and values of the organization.Assist housing advocates to provide in-home supportive services, community resource referrals, advocacy, and other social service interventions to the clients.Communicate regularly with program participants via phone, virtually and in person, documenting each interaction following program guidelines and expectations.Conduct housing searches, reach out to community resources and assist program participants to connect to resources in their communities.Assist housing advocates to complete housing applications with the clients, review rental agreements and accompanying clients to view rental units.Follow-up with clients to review individual service plan implementation.Assist housing advocates to obtain furniture and utilities for the program participants.Complete all required documentation in a timely manner.Participate in program related training.Completing all other duties assigned by the supervisor.MINIMUM QUALIFICATIONSAssociate’s degree preferred or two years of college coursework2 years of work experience working in direct service strongly preferred.Bilingual fluency in English and Spanish strongly preferred.Familiarity with the Chicagoland area strongly preferredAbility to drive own vehicle within service area required.Must have a valid driver's license, reliable transportation, automotive insurance, and a good driving record.A willingness to work a flexible schedule to accommodate program and participant needs.Capacity to be flexible and responsive to clients served, system partners and internal customers.Capacity to remain objective and professional in all areas of job function.Demonstrates tolerance and respect for the ideas and actions of others.Proficient use of desktop and laptop computers, smartphones and tablets, printers and photocopiers as well as software including word processing and spreadsheets.The person in this position must follow a team concept and support both agency goals and co-workers. Employees must be able to effectively work with and be respectful and sensitive to people from various cultures, socioeconomic, ethnic, religious, and racial backgrounds.Driving and Vehicle RequirementsValid driver’s licenseReliable personal transportationGood driving recordMinimum automobile insurance coverage of $100,00/$300,000 bodily injury liabilityIf this describes YOU, please apply today!www.nyap.org/employmentBenefits listed are for eligible employees as outlined by our benefit policy.The person in this position needs to follow a team concept and support both agency goals and co-workers. Employees must be able to effectively work with and be respectful and sensitive to persons from various cultures, socioeconomic, ethnic, religious, and racial backgrounds.An Equal Opportunity Employer, including disability/veteransWho We AreNational Youth Advocate Program has been serving communities and clients since 1978 and we continue to grow each year. Our growth allows us to expand and develop new and innovative programs to meet the ever-changing needs of those we serve. We offer unique and personalized services for families and individuals in four areas: Prevention/Intervention, Positive Youth Development, Out-of-Home-Placement and Reunification/Permanency.We know you are compassionate and dedicated to serving your clients and communities and NYAP is dedicated to providing support to those who join our team! We look for individuals that are ready to make a direct impact and are excited to be an instrument in supporting the needs of our children, youth, and families.
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