Housing Program Analyst

Prince William County; Virginia (MN); Hybrid; USD 66,000 - 88,000; Full time

Benefits offered by this job

VRS retirement

401a/457 plans

Paid annual leave

Paid personal leave

Paid sick leave

Paid holidays

Health and dental plans

Life Insurance

Employee Assistance Program

Career development opportunities

Job summary

Prince William County Government seeks a Housing Program Analyst to manage a caseload of HCV participants, determine eligibility, and calculate income, deductions, and rent amounts for landlords.

The role involves interviewing applicants, certifying eligibility, and coordinating with internal and external partners to overcome barriers to success. This grant-funded position offers telework options and a comprehensive benefits package.

Qualifications

• High School Diploma or GED and 4 years of related Housing Choice Voucher experience.
• Experience certifying eligibility and calculating rent and subsidies.
• Strong communication and customer service skills.

Responsibilities

• Maintain a case load of HCV participants and determine program eligibility.
• Calculate income, assets, deductions, and rent portions for landlords.
• Interview and certify eligibility at intake and recertification.
• Develop partnerships with internal/external stakeholders to remove barriers to success.
• Conduct tenant certifications, meetings, and respond to emails/phone calls.

Skills

MS Excel

Customer Service

Communication

Teamwork

Education

High School Diploma or GED

Tools

MS Office Suite

Housing Pro Software

Job description

Introduction

Are you a creative, multi-tasking, problem-solving, and organized person who has a background in determining eligibility for the federally funded Housing Choice Voucher Program (HCV) (previously referred to as Section 8), who can work in a team environment as well as independently? The Office of Housing and Community Development (OHCD) is a multi-funded agency whose programs support and assist all types of housing programs. The Housing Program Analyst is responsible for maintaining a case load of HCV participants, determining program eligibility, calculating household income/assets, allowable expenses, family size, and allowable rent amounts due landlords. This position provides excellent benefits, such as paid holidays, accruing sick and annual leave, personal days each calendar year, telework options, and the opportunity to work with a wonderful team agency. This is a grant-funded position.

About This Role

• This position requires knowledge of being able to interview and certify the eligibility of potential applicants at both initial Intake and recertification.
• This position requires knowledge of determining eligibility for housing assistance through calculations of rental amounts due to the landlord, which involves determining family characteristics, negotiating with landlords, evaluating family size and income, and calculating family assets and appropriate expenses.
• Have positive and strong communication skills to properly assist agency staff and HCV participants while maintaining case management and accurate documentation required for all participant families.
• Have the ability to develop and maintain partnerships with internal and external agency partners to track participant progress and remove barriers to success, while being open to and relating to different cultures and diverse backgrounds.
• Consults with prospective rental families on the process of securing housing options within a private housing market.
• Processes housing assistance and tenant rent portions payments.
• Prioritizes numerous caseloads by involving end-of-lease procedures, annual and interim certifications, and processing new moves for Participants.
• Ability to conduct tenant certification meetings, briefings, respond to emails, and phone calls.
• Good customer service and communication skills, both oral and written.
• Performs other duties of a similar nature or level.

Minimum Requirements

High School Diploma or G.E.D. and 4 years of related Housing Choice Voucher Program and/or Virginia State Rental Assistance Program (SRAP) and/or other Housing Choice Voucher Programs, to include but not limited to certifying eligibility, occupancy, determining program eligibility through calculation of household income, allowable deductions, utility, and payment standards.

Preferences

• Proficient MS Excel experience and Microsoft Office Suite experience.
• Preferred experience in Housing Pro Software.
• Good communication skills, both oral and written.
• Ability to work independently and in a team environment.
• Must have the ability to demonstrate exceptional customer service.

Special Requirements

Valid Driver’s License

Work Schedule

Monday- Friday 8 a.m. – 4 p.m. or 8:30 a.m. -4:30 p.m. 37.5 hours per week. This can be a telework-eligible position as determined by the Director and Supervisor, and the position may revert to in‑office scheduling if business needs change.

Hiring Salary Range

$65,910.00 - $87,812.00 Annually

We Also Offer Great Benefits, Including

• Retirement from the Virginia Retirement System (VRS)
• 401a and 457 retirement savings and investment plans
• Paid Annual Leave
• Paid Personal Leave
• Paid Sick Leave
• Paid Holidays
• Optional Group Medical and Dental Health Plans
• Optional Group Life Insurance
• An Employee Assistance Program (EAP)
• Career Development Opportunities

Full-time positions with Prince William County Government qualify for Public Service Loan Forgiveness.

NOTE

Prince William County is an Equal Opportunity Employer. In compliance with the Americans with Disabilities Act, the County will provide reasonable accommodations to qualified individuals with disabilities and encourages both prospective and current employees to discuss potential accommodations with the employer.

SEE YOURSELF HERE!

Prince William County Government offers medical plans with corresponding pharmacy and basic vision coverage, as well as dental plans and a separate vision plan.

Full-time and part-time Prince William County Government employees are eligible to participate in our plans; however, the level and cost of benefits depends on the classification of the position.

The following positions do not accrue leave and are not eligible for holidays or other fringe benefits:

• Temporary
• Provisional
• Seasonal employees