Housing Outreach Navigator - Harm-Reduction Case Manager

Goddard Riverside Community Center; New York (NY); On-site; USD 30,000 - 34,000; Full time

Job summary

Goddard Riverside Community Center in New York City seeks a Housing Outreach Specialist to support adults experiencing street homelessness. The role uses a harm-reduction approach to help clients access transitional and permanent housing.

Responsibilities include intake, assessment, service planning, advocacy, referral and escort services, and data entry in agency databases. Flexibility in hours and strong communication skills are essential.

Qualifications

• Bachelor’s Degree preferred.
• Experience with homelessness and/or mental health populations is advantageous.
• Ability to work with a harm-reduction framework and community partners.

Responsibilities

• Serve as case manager for adults experiencing homelessness, with a goal of placement into transitional and permanent housing.
• Perform intake, assessment, service planning, advocacy, referral and escort services.
• Maintain client records and enter data in agency databases.
• Provide follow-up case management to promote housing retention and outcomes.
• Coordinate referrals and collaborate with team and external partners.

Skills

Housing first understanding

Harm reduction

Multitasking

Interpersonal skills

Written/verbal communication

Team player

Good judgement

Microsoft Outlook

Streetsmart/MOCapp/CARES

Education

Bachelor’s Degree preferred

Tools

Microsoft Outlook

Streetsmart

MOCapp

CARES

Job description

Goddard Riverside Community Center in New York City seeks a Housing Outreach Specialist to support adults experiencing street homelessness. The role uses a harm-reduction approach to help clients access transitional and permanent housing.

Responsibilities include intake, assessment, service planning, advocacy, referral and escort services, and data entry in agency databases. Flexibility in hours and strong communication skills are essential.