Street Outreach Specialist – Harm Reduction & Housing Support

Goddard Riverside Community Center; New York (NY); On-site; USD 33,000 - 40,000; Part time

Job summary

Goddard Riverside Community Center seeks an Outreach Worker to engage unsheltered individuals in Manhattan using harm reduction and motivational interviewing techniques. You will respond to 311 calls, assist with housing placements, and work with MOC teams to reach clients where they are.

The role operates in a two-person team across the Uptown and Downtown catchment areas, with a schedule that includes weekend and overnight shifts.

Qualifications

• High School diploma required; Bachelor's degree preferred
• Valid driver's license and driving record that meets agency guidelines (including at least 1 year as licensed driver and no suspensions within last 3 years)
• Experience with persons with mental illness or homelessness preferred
• Ability to lift up to 30 lbs, including client belongings

Responsibilities

• canvass, engage, and be a presence in areas with high unsheltered population
• Outreach new and current clients to promote service goals
• Respond to DHS and other organizations' assignments
• Communicate and build relationships with community stakeholders
• Respond to 311 calls regarding unsheltered individuals
• Assess safety and advocate for additional services as needed
• Document client engagements and reports in MOC and DHS databases
• Prepare reports on shift activities and client status
• Assist in training of new staff and participate in group trainings
• Drive outreach vehicle
• Canvass for vulnerable individuals during Code Blue/Code Red and other times
• Participate in quarterly counts of homeless individuals
• Work some holiday shifts as required
• Other duties as assigned

Skills

Homelessness experience

Written and verbal communication

Team player

Driver's license

Education

High School diploma

Bachelor’s degree preferred

Tools

Microsoft Outlook

Streetsmart

MOCapp

CARES

Job description

Goddard Riverside Community Center seeks an Outreach Worker to engage unsheltered individuals in Manhattan using harm reduction and motivational interviewing techniques. You will respond to 311 calls, assist with housing placements, and work with MOC teams to reach clients where they are.

The role operates in a two-person team across the Uptown and Downtown catchment areas, with a schedule that includes weekend and overnight shifts.