Housing Operations Supervisor

Andrew Wommack Ministries; Woodland Park (CO); On-site; USD 48,000 - 52,000; Full time

Benefits offered by this job

Medical, Dental, Vision

Paid Time Off (PTO)

403(b) Retirement Plan

Job summary

Andrew Wommack Ministries is seeking a Housing Operations Supervisor to enhance the campus living experience. Responsibilities include oversight of housing operations, collaboration with various campus departments, and ensuring compliance with policies.

The ideal candidate will possess a high school diploma, strong problem-solving skills, and an understanding of housing policies. The position offers full-time hours with pay based on experience.

Qualifications

• Must have a personal relationship with Jesus Christ.
• Strong verbal and written communication skills.
• Ability to multitask in a collaborative environment.

Responsibilities

• Oversee on-campus living experience and daily operations.
• Develop housing-related reports for college administration.
• Collaborate with campus departments to enhance student support initiatives.

Skills

Interpersonal communication

Problem-solving skills

Time management

Knowledge of housing policies

Data analysis

Customer service

Education

High school diploma or equivalent

Bachelor’s degree in business administration

Charis Bible College student or graduate

Tools

StarRez housing software

Microsoft Office Suite

Job description

Job Details: Level – Experienced | Position Type – Full Time | Education Level – High School | Salary Range – $23.08 per hour | Location – Charis Bible College Colorado, Woodland Park, CO 80863 | Travel – None | Shift – Day

Position Purpose

The Housing Operations Supervisor in the Office of Campus Life provides oversight of the on‑campus living experience and daily operations, translating the ministry’s vision into strategic plans that enhance operational development and efficiency of Student Housing.

Responsibilities

• Assist with the development and production of housing‑related reports, including capacity and occupancy.
• Develop and distribute pre‑arrival communications, FAQs, and informational materials to support incoming residents and coordinate messaging across departments.
• Assist prospective students with inquiries related to on‑campus housing options, application procedures, and deadlines.
• Provide guidance and information to students regarding housing policies, amenities, and living arrangements.
• Process housing and commuter meal applications, review eligibility criteria, coordinate meal plans, and ensure all required documentation and deposits are completed accurately and on time.
• Collaborate with the admissions team to assist students in overall success plans for relocation.
• Collaborate with admissions, academics, bursar, operations, and other campus departments in the housing admissions process.
• Maintain accurate records of student housing applications, assignments, and occupancy status using the college’s housing management system.
• Prepare housing reports, statistical data, and documentation for college administration and regulatory compliance.
• Collaborate with campus departments to ensure seamless integration of housing services with overall student support initiatives.
• Serve as a representative for on‑campus living at conferences, events, tours, and other promotional initiatives.
• Develop and manage comprehensive move‑in and move‑out strategies, including coordination of scheduling logistics and distribution of room keys, access cards, and room condition forms.
• Optimize processes within StarRez, Charis’ student housing management system, to streamline the resident discipleship journey from application to check‑in to daily facilities management.
• Regularly review service request activity within the StarRez work order system, developing internal management reports to monitor progress of individual work orders, trends, or unresolved work orders.
• Serve as a liaison between Residence Life and maintenance/custodial supervisors, vendors, contractors, and staff in designated buildings, ensuring standards are met.
• Collaborate with safety and security departments to support risk management strategies that enhance resident safety and well‑being.
• Conduct housing inspections to ensure compliance with health and safety standards.
• Maintain a thorough understanding of housing policy, ensuring compliance with Charis Bible College policies, state and federal regulations, and best practices in residential life.
• Manage special projects, including potential new service offerings to students, emphasizing improvement of the living environment.
• Implement strategies that support the ministry’s student housing expansion initiatives in line with core values, policies, procedures, and overall resident experience.
• Identify potential risks, constraints, or other issues in residential development and coordinate solutions with all necessary stakeholders.
• Participate in weekly team meetings utilizing the ministry model of Biblical leadership.
• Other duties as assigned.

Qualifications – Knowledge, Skills, and Abilities

• Knowledge of housing policies, regulations, and best practices in higher education.
• Strong interpersonal, verbal, and written communication and customer service skills.
• Ability to work collaboratively with diverse student populations and college staff.
• Proven ability to manage change in a diverse and fast‑paced environment.
• Ability to multitask effectively in an open, collaborative office environment.
• Strong problem‑solving skills.
• High level of initiative and proactiveness.
• Proficiency in computer applications and housing management software.
• Sound knowledge of data analysis and reporting.
• Superior time management, organization, and administration skills with attention to detail.
• Proficiency operating a Windows‑based computer and navigating Microsoft Office Suite.

Requirements

• Must have a personal relationship with Jesus Christ.
• Must sign the Statement of Faith.
• Must have a comprehensive understanding of Andrew Wommack’s doctrines and beliefs.
• High school diploma or equivalent is required.
• Bachelor’s degree in business administration or a related field is preferred.
• Charis Bible College student or graduate is preferred.
• Must pass all required checks.

Experience

• Previous experience in property management, student housing management, admissions, or residential life at a college or university is preferred.
• 1+ year experience utilizing the StarRez housing software suite, or similar software, is preferred.
• 3+ years of proven property management or comparative experience is preferred.
• 5+ years managing teams in a professional environment is required; within a ministry context is strongly preferred.
• Proven ability to complete complex initiatives involving multiple teams and time constraints.
• Compensation is commensurate with experience.

Benefits

• Medical, Dental, Vision.
• Paid Time Off (PTO) and 10 Paid Holidays per year.
• Flexible Spending Account (FSA) – Medical/Dependent Care.
• Health Savings Account (HSA).
• Voluntary Life and AD&D.
• Short Term Disability, Long Term Disability.
• 403(b) Retirement Plan.
• Life Assistance Program, Accident/Hospital.
• ID Shield/Legal Shield and Telehealth.