Housing Operations Leader (Casual Workforce)

Columbia University; New York (NY); On-site; USD 80,000 - 85,000; Full time

Job summary

Columbia University seeks an Associate Manager, Operations & Logistics to lead day-to-day operational logistics for Housing Operations, including staffing, seasonal programs, and resident-facing services. The role ensures high-quality delivery across casual workforce management and operational execution.

The position oversees hiring, onboarding, training, scheduling, supervision, and performance management of student staff, interns, and casual workers, translating strategic priorities into

Qualifications

• Bachelor's degree required.
• 2-4 years of relevant experience in operations, logistics, workforce coordination, housing, hospitality, or a service-oriented environment.
• Experience hiring, onboarding, scheduling, and supervising student employees or casual staff.
• Experience supporting large-scale operational events such as move-in, move-out, or other high-volume service periods.
• Strong organizational, time-management, and interpersonal skills.

Responsibilities

• Leads the recruitment, hiring, onboarding, training, scheduling, supervision, and performance management of all casual employees
• Executes workforce plans, coverage models, and staffing strategies
• Develops onboarding materials, training programs, role expectations, and performance standards
• Creates and manages staffing schedules to align with demand and events
• Provides on-site supervision, feedback, and guidance to casual staff and students

Education

Bachelor's degree

Job description

Columbia University seeks an Associate Manager, Operations & Logistics to lead day-to-day operational logistics for Housing Operations, including staffing, seasonal programs, and resident-facing services. The role ensures high-quality delivery across casual workforce management and operational execution.

The position oversees hiring, onboarding, training, scheduling, supervision, and performance management of student staff, interns, and casual workers, translating strategic priorities into