HOUSING NAVIGATOR

JBWS; Morristown (NJ); On-site; USD 55,000 - 60,000; Full time

Benefits offered by this job

Employee wellness program

Medical insurance

Dental insurance

Vision insurance

Life insurance

Long-term disability

Employee Assistance Program (EAP)

403(b) retirement plan

Generous paid time off

Job summary

JBWS is seeking a dynamic Housing Navigator for the Morris County Shelter program to assist clients with securing safe, affordable housing and case management. You will build relationships with community partners and provide psychoeducation to meet each client’s needs.

The role emphasizes housing stability planning, financial assessment, and on-site shelter support. Requires bilingual English/Spanish and a blind commitment to equity and client-focused care.

Qualifications

• BA in Social Work or related field or equivalent work experience.
• Minimum five years’ experience in housing, DV or related social justice field.
• Bilingual English/Spanish (verbal, written, reading) required.
• Excellent communication skills including empathic listening and clear and concise documentation.
• Ability to build and maintain partnership with community supporters.
• Ability to multitask and effectively manage interruptions while performing duties.
• Experience utilizing crisis management and de-escalation techniques.
• Computer literate and proficient in Microsoft Office Suite.

Responsibilities

• Meet with housing clients to determine housing needs and jointly develop a housing stability plan with short term and long-term goals to gain housing and economic stability.
• Assist families to access resources for housing related assistance.
• Develop relationships with community partners to identify housing options that meet each client’s unique needs, providing psychoeducation and information to housing and homeless organizations as needed.
• Facilitate the use of flexible funds to support clients obtain or remain in stable housing.
• Perform financial assessments to assist in finding adequate living accommodations.
• Support shelter residents when on site including answering Helpline calls and providing support.

Skills

Bilingual English/Spanish

Communication skills

Crisis management

Microsoft Office Suite

Partnership building

Multitasking

Education

BA in Social Work or related field

Tools

Microsoft Office Suite

Job description

AGENCY

JBWS is a private, nonprofit agency that provides safety, support, and solutions for abuse for anyone who faces the issues of intimate partner abuse regardless of severity of the abuse, marital status, income, gender identity or expression, sexual orientation, religion, or ethnicity. The vision of JBWS is to create a community-wide culture that refuses to tolerate the presence of any form of intimate partner violence. Empowerment of its victims and advocacy for social reform are at the heart of our mission and we are committed to advocating for the change necessary to achieve justice, equity, and inclusivity within our organization, our community and the systems with which we work on behalf of our clients. More than 75 paid staff and nearly 200 volunteers work together with the help of the community to fulfill the agency mission. JBWS recognized the impact of the work done in our space and we are committed to staff wellness. Our W.I.S.H. (Wellness Initiative Supporting Health) initiative focuses on the 8 dimensions of wellness, including physical, emotional, mental, etc. to support and educate our staff. JBWS is an equal opportunity employer. JBWS values diversity and is committed to creating an inclusive environment for all employees. We welcome and encourage people from all backgrounds to apply for a position at JBWS.

JOB DESCRIPTION

JBWS is seeking a dynamic, committed Housing Navigator for our Morris County Shelter program to address housing and supportive needs and case management for our clients. Our ideal candidate has a proven ability to work compassionately and effectively with clients and their various needs including the impact of domestic violence. This individual will assist clients with securing safe affordable housing opportunities, act as a housing information resource to community and staff as well as establish positive relationships with property owners and managers. This individual will have knowledge and understanding of the experiences of marginalized communities, working collaboratively and flexibly to meet the needs of those served.

JOB DUTIES AND RESPONSIBILITIES Include but are not limited to:

• Meet with housing clients to determine housing needs and jointly develop a housing stability plan with short term and long-term goals to gain housing and economic stability.
• Assist families to access resources for housing related assistance.
• Develop relationships with community partners to identify housing options that meet each client’s unique needs, providing psychoeducation and information to housing and homeless organizations as needed.
• Facilitate the use of flexible funds to support clients obtain or remain in stable housing.
• Perform financial assessments to assist in finding adequate living accommodations.
• Support shelter residents when on site including answering Helpline calls and providing support.

QUALIFICATIONS Include but are not limited to:

• BA in Social Work or related field or equivalent work experience considered.
• Minimum five years’ experience in housing, DV or related social justice field.
• Bilingual English/Spanish (verbal, written, reading) required.
• Excellent communication skills including empathic listening and clear and concise documentation.
• Ability to build and maintain partnership with community supporters.
• Ability to multitask and effectively manage interruptions while performing duties.
• Experience utilizing crisis management and de-escalation techniques.
• Computer literate and proficient in Microsoft Office Suite.

SCHEDULE REQUIREMENTS:

This position is full-time 35-hour per week. Monday through Friday with two evenings a week.

SALARY AND BENEFITS:

Full time salary range $55 – $60K. This position also offers a benefits package including an employee wellness program, medical, dental, vision, life, LTD, EAP, 403B and generous time off.

JBWS values diversity and is committed to creating an inclusive environment for all employees, interns and volunteers. We welcome and encourage people from all backgrounds to apply for a position at JBWS. JBWS is an equal opportunity employer.