Housing Monitor

Salvation Army Corp; Springfield (NC); On-site; USD 24,000 - 30,000; Full time

Job summary

The Salvation Army Corp is seeking a Shelter Attendant to support the day-to-day operations of the emergency shelter. You will complete intake paperwork, enter data into the HMIS system, and ensure residents have access to necessary supplies and medications.

You will monitor safety, enforce house rules, and coordinate tasks for residents to maintain a secure, clean environment. You will also conduct security checks, respond to emergencies, and assist with meal ticketing and wake-up routines.

Qualifications

• High school diploma or GED required or equivalent
• Availability for varied shifts including evenings and weekends
• Ability to maintain accurate records and follow procedures

Responsibilities

• Completes intake paperwork and accurately keys information into HMIS
• Ensures rooms and house areas are orderly and safe for residents
• Distributes towels, linens and hygiene items; manages medication access as required
• Monitors residents to ensure safety and compliance with house rules
• Responds calmly to emergencies and follows established policies
• Opens/closes facility at designated hours and assigns tasks to residents
• Maintains cleanliness of lobby, hall and office areas; handles trash and laundry
• Performs security checks and documents activity; enforces house rules

Skills

Flexible schedule

Attention to detail

Record keeping

Education

High school diploma or GED

Tools

HMIS database

Job description

Completes all necessary intake paperwork and accurately keypunches the information into HMIS database system.Ensures that all rooms are in proper order before arrival of residents; checks fire equipment and ensures proper working order.Distributes towels, linens, and personal hygiene items; secures and provides clients access to medications as required.Monitors the activities of the residents ensuring safety and compliance with house rules; checks the security of all windows and doors; monitors cameras and makes periodic rounds of entire facility; records any unique situations occurring on assigned shift.Responds to emergencies in a calm manner and initiates appropriate corrective action in accordance with established policies and procedures, in an effort to instruct and develop and not in an effort to punish.Opens and closes the house doors at designated hours of operation.Assigns housekeeping and other tasks to residents; ensures that residents perform assigned house duties in the proper manner; ensures compliance with house rules. Addresses shortcomings in an effort to develop skill set, not in an effort to punish.Conducts campus security checks as assigned, taking responsive action if required and logging details of completing the same bullet point notes of pertinent activity.Conducts breath alcohol checks on all residents entering the shelter facility and thoroughly inspects all property being brought into the facility to ensure compliance with house rules.Answers telephone and responds to questions regarding the housing operations.Wakes up clients at designated time and instructs them to collect their sheets; ensures that all residents are out of the housing facility by the designated time.Issues meal tickets for residents of the emergency shelter.Conducts oneself as a representative of The Salvation Army in the tone used, patience extended and encouragement offered to those we serve.Other Responsibilities:Collects and washes all dirty towels and sheets.Cleans, sweeps, and mops the lobby, hall and office areas; empties trash cans and replaces trash liners.Performs other related work as required.High school diploma or G.E.D.andone year experience performing security or social service work preferred,orany equivalent combination of training and experience which provides the required knowledge, skills, and abilities.Knowledge, Skills, and Abilities:Must be available to work the following schedule, or shifts within these operating hours, as required by business needs:Monday – Friday: 3:00 p.m. – 10:00 p.m.Saturday: 9:00 a.m. – 4:00 p.m. and/or 4:00 p.m. – 11:00 p.m.Sunday: 1:00 p.m. – 10:00 p.m.Knowledge of general office procedures and practices.Knowledge of basic record keeping practices and procedures.