Salary: $21.04/hr. minimum - $24.54/hr. midpoint (Depending on qualifications)
To perform a variety of tasks such as conducting initial move-in, annual occupied and special inspections on single family residences, town houses and apartments to ensure that properties meet federal and local housing quality standards required for eligibility in the Section 8 Housing Choice Voucher Program and monitor compliance and enforcement with U.S. Department of Housing & Urban Development (HUD) guidelines, state laws, and city codes and ordinances. Incumbents make independent judgments in the field in accordance with departmental policy and must effectively communicate these decisions to others to obtain compliance.
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SUPERVISION
General supervision is provided by the Manager of Housing and CDBG.
- All behaviors comply with the Code of Conduct & Rules of Behavior outlined in Chapter 8 of the General Government Policies and Procedures Manual. Adheres to assigned work schedule as outlined in city and department attendance policies and procedures.
- Inspects properties for compliance with Housing and Urban Development (HUD) Housing Quality Standards (HQS) and National Standards for the Physical Inspection of Real Estate (NSPIRE) models; ensure physical conditions meets program, state and local requirements; prepare inspection forms for tenant files including rent reasonableness certifications and utility allowance schedules.
- Assesses damages, determines who is responsible for correction, and establishes deadlines for completion of work.
- Meet inspection goals determined by Manager of Housing and CDBG,maintain inspection records and prepare performance reports.
- Completes inspection reports and related documentation, documents efforts to bring properties into compliance and conducts follow-up inspections to ensure that work is completed.
- Provides specialized customer service for large apartment, townhouse, and/or single-family unit landlords who have contracts with the Section 8 program.
- Schedule appointments, send appointment letters for annual inspections, tenant missed appointments, failed items and abatements.
- Ensures all inspections are performed and inputted in a timely manner. Inspect plumbing, HVAC systems, electrical systems and varied other building component systems of residences being considered for participation in the Section 8 program.
- Conduct surveys to determine prevailing rental market rates, certify properties for rent reasonableness. Update and maintain rent reasonableness database.
- Make inquiries of landlords and property managers to solicit interest in program participation.
- Perform quality control checks on inspection database entries as assigned by Manager of Housing and CDBG.
- Demonstrates superior seamless customer service, integrity, and commitment to innovation, efficiency, and fiscally responsible activity.
- Perform other various related duties as assigned by Manager of Housing and CDBG.
- Drive to and from destinations as assigned by Manager of Housing and CDBG.
OTHER DUTIES AND RESPONSIBILITIES
- Respond to and resolve Section 8 family and landlord complaints and inquiries regarding property conditions; serve as mediator; provide information and recommend resolutions.
- Maintain files and reports regarding inspection activities and findings.
- Perform assigned initial and annual quality control inspections of Section 8 units.
- Prepare and assist in the presentation of Housing Quality Standards and Healthy Homes trainings at briefings and landlord forums.
- Perform other duties as assigned.
EDUCATION AND EXPERIENCE
- High School Diploma or GED
- One (1) year of responsible building inspection, property/construction management, project coordination or building maintenance, repair and construction experience.
LICENSES AND CERTIFICATES
Possession of a valid driver's license.
Obtain within 6 months of employment, as a condition of continued employment:
- Housing Quality Standards (HQS) Inspector Certification
- National Standards for the Physical Inspection of Real Estate (NSPIRE) Inspector Certification
- Certification of Visual Assessment Course from HUD Office of Lead Hazard Control
WORK SCHEDULE
- Monday - Friday from 8:00 a.m. to 5:00 p.m.