Housing Front Desk Attendant

Project Renewal; New York (NY); On-site; USD 28,000 - 30,000; Full time

Job summary

Project Renewal is seeking a Front Desk Attendant to help keep our Bronx, Brooklyn and Manhattan sites safe and welcoming. The role focuses on building security, visitor contact, and supporting residents’ wellness through reliable front-desk service.

The Front Desk Attendant will monitor entrances, answer calls, receive mail, assist with drills, coordinate with clinical staff, and provide coverage during unplanned absences, while adhering to program policies.

Qualifications

• High School Diploma or equivalent required.
• Experience working with individuals with mental health diagnosis preferred.

Responsibilities

• Monitors and secures entrance to the building, including documenting entrances/exits and events.
• Answers and directs telephone calls.
• Receives mail and deliveries.
• Assists in documentation and response to fire drills and alarms.
• Communicates with clinical and on-call staff regarding medication, resident, and building issues.
• Provides facility coverage in cases of unplanned absences.
• Assists with medication monitoring as needed.
• Other duties as assigned by Program Director and Front Desk Supervisor.

Education

High School Diploma or equivalent

Job description

Project Renewal is a leading non-profit organization with the mission of building supportive communities where people achieve dignity and independence, renewing their lives with health, homes, and jobs. Our comprehensive and integrated 24/7 programs are designed to offer the holistic care our clients need. With a staff of 950+ and an annual budget of $140 million, Project Renewal is one of the larger social service nonprofits in New York City.

Title:

Front Desk Attendant

Location:

Multiple opportunities are available in the Bronx, Brooklyn and Manhattan at PRI Housing Programs

Salary:

$20.079/hour

Overall Responsibilities:

The Front Desk Attendant is primarily responsible for ensuring safety and security in the building and for engaging in various other activities to support the wellness of residents.

Essential Duties And Responsibilities:

• Monitors and secures entrance to the building, including documenting building entrances/exits and other relevant events
• Answers and directs telephone calls
• Receives mail and other deliveries
• Assists in documentation and response to fire drills and other alarms
• Communicates regularly with clinical and on-call staff regarding medication, resident, and building issues
• Provides facility coverage in instances of unplanned absences
• Assists with medication monitoring as needed
• Other duties as assigned by Program Director and Front Desk Supervisor

Qualifications:

• High School Diploma or equivalent required
• Experience working with individuals with mental health diagnosis preferred

Project Renewal is an equal opportunity employer. Its long-standing policy has been to embrace the equality of opportunity for all employees and applicants without regard to actual or perceived race, color, national origin, alienage or citizenship status, religion or creed, gender (see separately issued Gender Discrimination policy for more detail), physical or mental disability, age (18 and over), military status, arrest record, marital status, domestic partnership status, genetic information or predisposing genetic characteristic, sexual orientation, status as a victim or witness of domestic violence, sex offenses or stalking, unemployment status or any other basis protected by applicable federal, state and local laws.