Housing First Case Manager – HERO Outreach & Support

Paycom - ATS; North Branford, Ansonia (CT, CT); On-site; USD 32,000 - 33,000; Full time

Benefits offered by this job

Medical insurance

Paid time off

Company-observed holidays

Retirement savings plan

Job summary

BHcare seeks a HERO Case Manager to join the Housing Program (HERO) in Connecticut. This full-time role focuses on outreach, engagement, and supportive housing pathways to promote stability and well-being.

You will build relationships with clients, connect them to housing, employment, healthcare, and community services, and collaborate with landlords and BHcare teams. Travel throughout the Greater New Haven area is required; CT residency is necessary.

Qualifications

• High school diploma or equivalent required; bachelor’s degree preferred.
• Experience working with individuals experiencing homelessness, housing instability, substance use disorders, and/or mental health challenges.
• Understanding of Housing First principles and commitment to person-centered, strengths-based services.
• Knowledge of housing, employment, and human service resources within the Greater New Haven community.

Responsibilities

• Build trusting relationships with clients through outreach, engagement, and ongoing support.
• Help clients identify, obtain, and maintain safe and affordable housing opportunities.
• Assist individuals in developing personalized goals that promote housing stability, wellness, and independence.
• Connect clients with employment, healthcare, behavioral health, financial, and community support services.
• Collaborate with landlords, housing providers, community agencies, and internal BHcare teams to support positive client outcomes.
• Provide transportation assistance and support clients during transitions or times of increased need.

Skills

Outreach & engagement

Client advocacy

Communication skills

Transportation coordination

Cultural competency

Education

High School Diploma

Bachelor's degree preferred

Tools

Microsoft 365

EHR systems

Job description

BHcare seeks a HERO Case Manager to join the Housing Program (HERO) in Connecticut. This full-time role focuses on outreach, engagement, and supportive housing pathways to promote stability and well-being.

You will build relationships with clients, connect them to housing, employment, healthcare, and community services, and collaborate with landlords and BHcare teams. Travel throughout the Greater New Haven area is required; CT residency is necessary.