Housing Entitlements Outreach Navigator

Bfnc-Inc-1; Buffalo (NY); On-site; USD 49,500 - 60,500; Full time

Job summary

Bfnc-Inc-1 in Buffalo, New York, seeks an Outreach & Entitlement Specialist. This full-time role connects underserved individuals to essential services like healthcare and housing. The candidate will conduct outreach, assist with applications for public benefits, and collaborate with various stakeholders. An Associate's degree and experience in customer service are required. Strong communication skills and a valid NYS Driver's license are essential. Opportunity to make a significant impact in the community by providing hands-on support.

Qualifications

• 1 year of experience working in a customer service role.
• Ability to keep written case notes and submit required documentation.
• Demonstration of a helpful, positive, and nonjudgmental approach.

Responsibilities

• Conduct targeted outreach and build trust with clients.
• Assist clients in navigating public entitlements.
• Collaborate with service providers and government agencies.

Skills

Valid NYS Driver's license

Strong verbal communication skills

Attention to detail

Familiarity with databases

Creative thinking

Education

Associate's degree in human services or related field

Tools

Microsoft Office

Google Apps

Job description

Bfnc-Inc-1 in Buffalo, New York, seeks an Outreach & Entitlement Specialist. This full-time role connects underserved individuals to essential services like healthcare and housing. The candidate will conduct outreach, assist with applications for public benefits, and collaborate with various stakeholders. An Associate's degree and experience in customer service are required. Strong communication skills and a valid NYS Driver's license are essential. Opportunity to make a significant impact in the community by providing hands-on support.