Housing Education & Community Engagement Specialist

Mission Action, Inc.; San Francisco (CA); In loco; USD 29.000 - 41.000; Tempo pieno

Vantaggi offerti da questo lavoro

Medical benefits

Dental benefits

Vision benefits

Long-term disability insurance

Life insurance

Flexible spending account

Commuter benefits

Paid holidays

Paid sick leave

Generous vacation with Summer Recess &

Winter Recess

401(K) with employer matching

Descrizione del lavoro

Mission Action, Inc. seeks a Housing Education & Community Engagement Specialist to lead tenant education and outreach for the Mission SRO Collaborative (MSROC) funded by the SF DBI.

The role coordinates multilingual outreach, supports tenant leadership, and ensures access to housing resources and stabilization services for SRO residents. The position collaborates with tenant counselors, promotoras, legal partners, and community organizations to strengthen resident participation and ensure

Competenze

• Minimum 3 years of experience in community outreach, tenant education, organizing, housing services, or related social service work.
• Strong understanding of housing justice, tenant rights, and SRO communities in San Francisco.
• Experience facilitating workshops or community education sessions.
• Strong relationship-building and communication skills.
• Ability to work collaboratively across teams and community partnerships.
• Experience working with immigrant, low-income, multilingual, and culturally diverse communities.
• Bilingual Spanish/English strongly preferred.
• Strong organizational and documentation skills.

Mansioni

• Develop and implement tenant education and community engagement strategies aligned with DBI deliverables and program goals.
• Coordinate and facilitate tenant rights workshops, housing education sessions, and community meetings.
• Support the creation and distribution of multilingual outreach and educational materials.
• Coordinate outreach activities with staff, promotoras, and community partners.
• Build relationships with SRO tenants, tenant leaders, and community organizations.
• Support resident leadership development and tenant engagement activities.
• Collaborate with tenant counselors and legal partners to ensure tenants are connected to appropriate services and referrals.
• Track outreach, workshop participation, and engagement data for reporting purposes.
• Support program planning, implementation, and continuous quality improvement efforts.
• Participate in staff meetings, trainings, and cross-program coordination activities.
• Perform other related duties as assigned.

Conoscenze

Tenant education

Community outreach

Organizing

Housing services

Multilingual outreach

Bilingual Spanish/English

Descrizione del lavoro

Job Announcement

Housing Education & Community Engagement Specialist

Position Title: Housing Education & Community Engagement Specialist

Department: Community Engagement & Organizing (CE&O)

Program: Mission SRO Collaborative (MSROC)

Reports To: MSROC Program Manager

Pay: $25.48/hr Full-Time. Benefits include medical, dental, vision, long-term disability, life insurance, flexible spending account, commuter benefits, paid holiday, paid sick leave, generous vacation with Summer Recess and Winter Recess, and 401(K) with employer matching.

Position Summary

The Housing Education & Community Engagement Specialist supports the implementation of tenant education, outreach, and community engagement activities within the Mission SRO Collaborative (MSROC) program funded through the San Francisco Department of Building Inspection (DBI). This position is responsible for developing and facilitating tenant rights workshops, supporting multilingual outreach strategies, coordinating community engagement efforts, and strengthening tenant participation and leadership within SRO communities.

The Housing Education and Community Engagement Specialist works collaboratively with tenant counselors, outreach staff, promotoras, legal partners, and community organizations to ensure SRO residents have access to culturally responsive education, housing resources, and tenant stabilization supports.

Core Responsibilities

• Develop and implement tenant education and community engagement strategies aligned with DBI deliverables and program goals.
• Coordinate and facilitate tenant rights workshops, housing education sessions, and community meetings.
• Support the creation and distribution of multilingual outreach and educational materials.
• Coordinate outreach activities with staff, promotoras, and community partners.
• Build relationships with SRO tenants, tenant leaders, and community organizations.
• Support resident leadership development and tenant engagement activities.
• Collaborate with tenant counselors and legal partners to ensure tenants are connected to appropriate services and referrals.
• Track outreach, workshop participation, and engagement data for reporting purposes.
• Support program planning, implementation, and continuous quality improvement efforts.
• Participate in staff meetings, trainings, and cross-program coordination activities.
• Perform other related duties as assigned.

Qualifications

• Minimum 3 years of experience in community outreach, tenant education, organizing, housing services, or related social service work.
• Strong understanding of housing justice, tenant rights, and/or SRO communities in San Francisco.
• Experience facilitating workshops or community education sessions.
• Strong relationship-building and communication skills.
• Ability to work collaboratively across teams and community partnerships.
• Experience working with immigrant, low-income, multilingual, and culturally diverse communities.
• Bilingual Spanish/English strongly preferred.
• Strong organizational and documentation skills.

Preferred Qualifications

• Experience working within SRO communities.
• Experience with DBI, housing stabilization, or tenant counseling programs.
• Experience supervising outreach or engagement activities.

Equal Opportunity Statement

Mission Action (www.missionaction.org) is an equal-opportunity employer which values lived experience and seeks applicants of the greatest diversity possible. We encourage people of color, women, older people, members of the LGBTQ community, and individuals with disabilities, including HIV and community members who grew up in the Mission District. Pursuant to the SF Fair Chance Ordinance, we will consider for employment, qualified applicants with arrest and conviction records.