Housing Data & Research Coordinator - Housing (CHSA)

City of Savannah; Savannah (GA); Hybrid; USD 55,000 - 75,000; Full time

Benefits offered by this job

Health, dental & vision insurance

457b retirement plan

Life insurance

Wellness programs

Vacation & paid time off

Employee assistance program

Home buyers program

Tuition reimbursement

Job summary

Community Housing Services Agency, Inc. (CHSA) seeks a Housing Data & Research Coordinator to coordinate housing data, research, and related management support.

You will handle loan servicing, resource development, reporting, and compliance to support affordable housing programs and organizational decisions. The role involves developing dashboards and reports, maintaining data systems, and providing data-driven insights for funders and partners.

Qualifications

• Knowledge of relevant local, state, and federal regulations.
• Knowledge of data collection, reporting, research, records-management, and quality-control practices.
• Knowledge of affordable housing, community development, lending, or related programs, or the ability to develop such knowledge.
• Working knowledge of local government processes, including zoning, land use, permitting, and development regulations.
• Ability to research and interpret zoning ordinances, development standards, program guidelines, funding requirements, and other technical information.
• Strong analytical skills with the ability to identify trends, discrepancies, and relationships within data.
• Strong attention to detail and ability to organize and manage multiple reporting requirements, priorities, and deadlines.
• Ability to translate complex data and research into clear reports, summaries, charts, and presentations.
• Strong written, oral, interpersonal, and relationship-building skills and the ability to work independently and collaboratively with diverse stakeholders.
• Advanced proficiency with Microsoft Excel and proficiency with Word, PowerPoint, databases, data-management systems, reporting platforms, and similar software. Experience with data visualization or dashboard tools such as Power BI is desirable.
• Ability to maintain confidential and sensitive organizational and client information.

Responsibilities

• Coordinates the collection, maintenance, analysis, and reporting of CHSA program, lending, production, and performance data.
• Prepares required reports for CHSA-administered affordable housing funds, CDFI programs, governmental partners, funders, and other funding sources.
• Maintains reporting schedules and coordinates with staff to ensure accurate and timely submission of required data and reports.
• Develops and maintains spreadsheets, databases, dashboards, tracking tools, and other systems used to monitor program activities, funding, outcomes, and organizational performance.
• Coordinates and assists with management functions related to loan servicing, resource development, resource management, and program compliance.
• Assists with monitoring CHSA's loan portfolio and reconciling program, servicing, production, and financial information.
• Conducts research and analysis related to affordable housing, housing conditions, demographics, funding opportunities, and community development initiatives.
• Research potential housing development opportunities, including property information, zoning, land use, permitted uses, development standards, building and permitting requirements, and other applicable regulations.
• Provides data, research, and reporting support for grant applications, funding proposals, audits, monitoring reviews, presentations, board materials, and management decision-making.
• Maintains appropriate records and supporting documentation in accordance with funding requirements, regulations, and CHSA policies;

Skills

Data analysis

Excel

Power BI

Data visualization

Communication

Attention to detail

Education

Bachelor's degree in Business Administration or related field

Tools

Word

PowerPoint

Databases

Data-management systems

Job description

Bring your talent and we’ll bring the opportunities. Join the Community Housing Services Agency, Inc. (CHSA) today. The Housing Data & Research Coordinator position is responsible for coordinating housing data, research, and related management support functions, including loan servicing, resource development, resource management, and program compliance. The position provides accurate and timely information to support affordable housing programs, funding requirements, development activities, and organizational decision-making. This position is assigned to and works under the direction of Community Housing Services Agency, Inc. CHSA is a separate organization from the City of Savannah.

Community Housing Services Agency, Inc. (CHSA) is a local nonprofit 501(c)(3) housing organization established in 1989 by the City of Savannah in partnership with banking and community leaders to create and retain affordable housing. CHSA also leverage public and private investments to bring housing opportunities to underserved neighborhoods in Chatham County.

We offer an excellent benefits package to include health, dental and vision, defined contribution plan (457b), life insurance, wellness programs, vacation, sick leave, paid holidays, employee assistance program, home buyers program, tuition reimbursement and more!

• Coordinates the collection, maintenance, analysis, and reporting of CHSA program, lending, production, and performance data.
• Prepares required reports for CHSA-administered affordable housing funds, CDFI programs, governmental partners, funders, and other funding sources.
• Maintains reporting schedules and coordinates with staff to ensure accurate and timely submission of required data and reports.
• Develops and maintains spreadsheets, databases, dashboards, tracking tools, and other systems used to monitor program activities, funding, outcomes, and organizational performance.
• Coordinates and assists with management functions related to loan servicing, resource development, resource management, and program compliance.
• Assists with monitoring CHSA's loan portfolio and reconciling program, servicing, production, and financial information.
• Conducts research and analysis related to affordable housing, housing conditions, demographics, funding opportunities, and community development initiatives.
• Research potential housing development opportunities, including property information, zoning, land use, permitted uses, development standards, building and permitting requirements, and other applicable regulations.
• Provides data, research, and reporting support for grant applications, funding proposals, audits, monitoring reviews, presentations, board materials, and management decision-making.
• Maintains appropriate records and supporting documentation in accordance with funding requirements, regulations, and CHSA policies;

• Performs other related duties as assigned.

Bachelor's degree in Business Administration, Public Administration, Urban Planning, Real Estate, Finance, Data Analytics, Community Development, or a related field, with three years of experience in data management, research, reporting, affordable housing, community development, lending, local government, or a related field; or an equivalent combination of education, training, and experience.

Must possess and maintain a valid state driver's license with an acceptable driving history.

Additional Requirements

Background investigation, including supervised drug screen, post-offer/pre-employment medical screen; and verification of education, certifications, and licenses required prior to employment.

Knowledge, SkilIs & Abilities:

• Knowledge of relevant local, state, and federal regulations.
• Knowledge of data collection, reporting, research, records-management, and quality-control practices.

• Knowledge of affordable housing, community development, lending, or related programs, or the ability to develop such knowledge.
• Working knowledge of local government processes, including zoning, land use, permitting, and development regulations.
• Ability to research and interpret zoning ordinances, development standards, program guidelines, funding requirements, and other technical information.
• Strong analytical skills with the ability to identify trends, discrepancies, and relationships within data.
• Strong attention to detail and ability to organize and manage multiple reporting requirements, priorities, and deadlines.
• Ability to translate complex data and research into clear reports, summaries, charts, and presentations.
• Strong written, oral, interpersonal, and relationship-building skills and the ability to work independently and collaboratively with diverse stakeholders.
• Advanced proficiency with Microsoft Excel and proficiency with Word, PowerPoint, databases, data-management systems, reporting platforms, and similar software. Experience with data visualization or dashboard tools such as Power BI is desirable.
• Ability to maintain confidential and sensitive organizational and client information.

Minimum Standards:

SUPERVISORY CONTROLS: Work is performed under the general direction of the Executive Director or designee. Assignments are carried out with considerable independence within established policies, procedures, funding requirements, and deadlines. Completed work is reviewed for accuracy, compliance, and results.

GUIDELINES: Guidelines include CHSA policies and procedures; applicable federal, state, and local laws and regulations; CDFI and funder requirements; affordable housing program guidelines; zoning and development regulations; and generally accepted data and reporting practices.

COMPLEXITY: The work consists of varied data, research, reporting loan servicing support, resource management, and compliance-related duties. The position requires analytical judgment in interpreting requirements, reconciling information from multiple sources, identifying discrepancies, and presenting information clearly.

SCOPE AND EFFECT: The position strengthens CHSA's organizational capacity for accurate data, timely reporting, housing research, loan servicing support, and resource management. Successful performance supports program compliance, funding relationships, development decisions, and efficient organizational operations.

PERSONAL CONTACTS: Contacts typically include CHSA staff and board members, governmental partners, funders, financial institutions, consultants, developers, nonprofit partners, and other community stakeholders for the purpose of exchanging information, obtaining data, conducting research, and resolving reporting or program questions.

PHYSICAL DEMANDS: The work is primarily performed while sitting at a desk or table with intermittent standing and walking. The position may occasionally require attendance at meetings, site visits, or community events.

WORK ENVIRONMENT: The work is typically performed in an office environment with occasional travel to meetings, properties, project sites, or partner locations.

SUPERVISORY AND MANAGEMENT RESPONSIBILITY: None.