Housing Counselor & Financial Wellness Educator

FiT Mortgage, LLC; North Chicago (IL); On-site; USD 48,000 - 71,000; Full time

Benefits offered by this job

Health & Wellness

Employee Banking Benefits

Company Paid Life Insurance

Generous PTO

401(k) Plan with employer match

Professional Development

Employee Recognition Programs

Diversity & Inclusion

Community Engagement

Job summary

Great Lakes Credit Union is seeking a Sr. Housing Counselor in North Chicago, IL, to conduct homebuyer and financial education, provide counseling across pre-purchase, rental, and default foreclosure, and manage client files with case follow-ups.

You’ll deliver workshops on money management, credit, and mortgage options, and ensure compliance with applicable laws. The role involves triage, intake, outreach, and collaboration with supervisors, with weekends/evenings as needed.

Qualifications

• Bachelor's degree or two years experience in financial counseling or related field.
• HUD Housing Counselor Certification required or ability to earn within six months of employment.

Responsibilities

• Represent the Housing Counseling Program as the initial point of contact, providing triage and intake, and scheduling appointments as needed.
• Manage and provide housing counseling services by meeting one-on-one with clients interested in, but not limited to home buying and maintaining homeownership through delinquency counseling, credit counseling, rental counseling, and general financial education.
• Organize and provide financial education classes covering money management, credit, mortgage loans, shopping for a home, post-purchase, foreclosure prevention, and avoiding predatory loans.
• Maintain client files and provide case management services. Follow-up with clients concerning matters discussed in counseling sessions.
• Provide assistance to the department supervisor on any reporting needs and requirements.
• Do weekly outreach and canvasing of local communities.
• Perform on-going casework management and follow-ups of client pipeline.
• Education of clients in bankruptcy, collection actions, court judgments, credit education, credit reports, fair housing issues, RESPA, FCRA, HMDA, consumer protection laws, condominium education, and student loans.

Skills

Financial counseling

Education

Bachelor's degree

HUD Housing Counselor Certification

Job description

Great Lakes Credit Union is seeking a Sr. Housing Counselor in North Chicago, IL, to conduct homebuyer and financial education, provide counseling across pre-purchase, rental, and default foreclosure, and manage client files with case follow-ups.

You’ll deliver workshops on money management, credit, and mortgage options, and ensure compliance with applicable laws. The role involves triage, intake, outreach, and collaboration with supervisors, with weekends/evenings as needed.